-
December 2023 by Brent Sargenti
Excellent from start to finish! Bens crew did a great job replacing windows, stucco, drywall, texture, and paint. Everyone on his crew is professional and cleaned up after themselves. Super easy to work with.
-
April 2023 by John S.
We were very pleased with their timeliness and competence. We asked them to revamp our garage and laundry room and their work was better than we could have hoped for. Their staff is polite and very experienced. They were very responsible in cleaning up after themselves. We look forward to working with them in the future with a partial remodeling of our bathroom and hallway cabinets.
-
July 2022 by Robert L.
We recently did a cabin remodel in Big Bear Lake for the kitchen, flooring, and exterior deck with Ben at LBC Construction. We found him to be knowledgeable, forthright, and transparent. The quality of work we received was excellent, particularly the cabinets themselves that were all custom designed and mounted for a space with very odd dimensions to work with. We had a couple of issues with delays for backorders, labor shortages, or adverse weather, but those aren't really issues I can complain about the contractor for. We are just very appreciative that Ben would come up the mountain to help us out. It was very hard finding a contractor to take this job so we are indebted to you! (Not really, we paid in full lol) Thank you for everything Ben! Our phase 2 projects will be coming soon.
-
July 2022 by Alan W.
I reached out to Ben to schedule an appointment to discuss my home renovation. Ben met with me within a week of first contacting him to see the scope of work I had in mind for my home and it was very obvious with the way he spoke and discussed his work that he is a knowledgeable and experienced general contractor. He knows everything regarding proper codes and permits needed for any type of construction work and how to get a job done in a timely manner. Although I really wanted to work with him, he was unfortunately out of my budget and we could not continue working together. However, about a month later I had an issue with my renovation and I thought of him and how knowledgeable he is and decided to reach out to him again to seek advice. Ben remembered me and was immediately offering to listen and offer advice. He could've blown me off or ignored me as he is a very busy GC, but he was extremely helpful and took time out of his busy schedule to speak to me and just share his knowledge in any way to help me. He showed genuine concern that I was having issues with my renovation even though he had nothing to do with it. My renovation would not have progressed without his advice and I am forever grateful to him. It's hard to find trustworthy people in construction recently because of the high demand and low supply of quality contractors. I have no doubt that if you are able to work with Ben that he will do a thorough and proper job.
-
July 2022 by James W.
I selected LBC Construction to do a major reconstruction of my kitchen, dining and living rooms. Ben Loveridge the owner was very instrumental in creating design, and implementing into a finished product. While the project took longer than initially planned due to Covid, the end results was well worth the wait. Ben was personally involved in every aspect of the teardown and reconstruction. His very high standards was reflected in every phase of the project, including advising on materials, colors and finishes. If you are looking for top quality, high standards and excellent design, you will be happy with LBC.
-
July 2022 by Joanna P.
We had a great experience with LGB Construction. Ben and his team did a great job replacing all the windows in our home. Everything looks amazing and the guys were so great with the attention to detail. The job took a few days as planned and they made sure everything was organized and clean everyday when they left.
-
May 2022 by Alexander R.
Ben and his team installed windows into our townhome. We were happy with the entire process but are most pleased with the outcome. In two and a half days they were able to install nine windows and a sliding glass door. The quality of the windows is amazingly better than what we had and Ben was very straightforward regarding which windows are good given our goals. Overall, we are a big fan of LBC Construction!
-
April 2022 by Xixin Kauna Galadima
I have been scammed several times in a month by fake reviews lost 6250USD because i trusted a wrong platform they have zero knowledge no experience about cryptocurrency, Be very careful when choosing a platform I'll advise you seek a professional broker who knows in and out of the Crypto-market, i made a full recovery of my losses with the help of a legit broker "MRS TAISHA CARSON" If you need assistance managing your bitcoin and Stock reach out to her Email:
[email protected] Whatsapp: +1 (910) 502-3651
-
April 2022 by Seth C.
In September we had a water intrusion that damaged our bathroom and 2 bedrooms and trim in the hall and entry way. Ben was instrumental in us getting the most on our insurance for repairs, along with this Ruth and I both came own with COVID, Ben was great in managing around all these unexpected delays, long story short he restored our home to its original condition completed all work as promised. it looks GREAT! ip would strongly recommend L.B.C.
-
April 2022 by Stephanie C.
We had an appointment for a quote on our detached garage. Looking to take out the garage door and reframe for a smaller opening to fit in french doors. Ben arrived on time within the hour time frame, which is appreciated because often times people show up later than expected or not at all. It was clear from talking to him that he knows his stuff, especially permit wise, but the delivery needs some work. Anytime we asked questions he responded in a rude and condescending manner. Almost making us feel foolish for asking in the first place. Working with a contractor is very much a collaborative experience, so it was disappointing to see that wasn't the case.
-
February 2022 by Kathleen L.
We have just completed a comprehensive renovation of our 3000 sq foot home with LBC. We are very pleased with the outcome. Our project included: removal of 40 year old wall paper, popcorn ceilings, carpet and tile throughout the tri-level.Ben Loveridge was very timely in responding to our many texts and calls and attentive to details in this large scale project. His core crew were very dedicated to getting the work done right, even if they had to return to make this happen.The crew was very easy to be around as they were often there with us daily day after day; respectful and friendly, as we worked from home. Ben has a good eye for design and this was helpful to us in selecting the many products needed to update our home. We plan to use Ben, (and hopefully some of his same core will be in tow!) for future projects on our home. Thanks again!
-
January 2022 by Melissa M.
I hired Ben to do a bathroom and laundry remodel in our 118 year old home. He was quick to respond to my initial call and came out right away to give me an estimate. He spent the time to explain the process to me and had a very thorough contract that explained exactly what I could expect in terms of costs and what would be done. Because of the age of my house, I knew there would be bumps along the way, and their certainly were some hidden surprises in my floors and walls, but Ben worked with me on all of those and handled the problems quickly and professionally. He was quick to respond to phone calls and frequently took the time to come by and look at things and give me updates. His crew was professional and with me working from home while they were there, I got a good chance to see their work ethic. All of them were hard workers who cared about what they were doing. The sub contractors for his cabinetry are amazingly talented and I'm still very happy with my bathroom and laundry cabinets. I highly recommend Ben and hope to hire him again when we are ready to redo our kitchen.
-
December 2021 by nora b.
After working with LBC for 2 months I've learned to read the negative reviews! I agree with Jilleen, Andrew & Justin on Ben's poor communication skills. We were told the guys would arrive by 9am, at 10 am they were a no show. We text Ben to find out that hey would not be coming that day. (This happened repeatedly.) I agree with Omar about Ben's condescending tone & being rude. I agree with Andrew that Ben lies. I agree with Heidi & Justin on awful customer service. And, I agree with Andrew & Liz that Ben loves as many "change orders" as he can get to put more money in his pocket. Therefore I also agree with Sarah & Kristina that Ben is unprofessional! It was our fault that we did not get a very detailed contract from Ben. We had many issues where Ben wanted change orders to do our remodel the way we wanted or expected it would be done. Thinking that Ben wanted to do things right was wrong on our part. He is in business to make money like all contractors. We wanted to re-use a lazy susan in the corner kitchen cabinet - "No, I don't do that". We wanted one upper cabinet saved so we could put it in our garage - "No, we don't do that". We have 7 lights in our kitchen all on one switch and no GFCI - which is against code. We were also left with a 1.75" gap between the back of our new range and the wall due to a gas line coming in high on the kitchen wall (older home). Ben wanted change orders for all these things. We would have thought that a quality GC would want to do things right and include these these in a contract. Get a very detailed contact if you can tolerate Ben's personality & chose to work with him. Bear in mind that he does not do the work, he orchestrates it. He is the one you have to communicate with on an very regular basis. The quartz guys arrived after 11am and continued to work until 8:20pm! They should have arrived earlier. Ben's plumber must not have been familiar with installing a Grohe faucet that was purchased on eBay - open box (returned item). It was very loose the day they left but worked. We used for about 4 days (since they could not come out any earlier to tighten it) until we heard a crack when my husband was using it - it broke! Edges of cabinets shelving were splintered and wood lifted. Electricians had to access the kitchen ceiling through our garage to install can lighting, so they cut a hole; it was never repaired. The quartz guys damaged the side wall. Ben also told us that we have a 9" overhang on our peninsula, it is only 5'5". We had a 5" thick existing wall that was reduced in height. If a new wall had been installed (instead of using our existing wall, it probably would have been thinner giving us a 9" overhang. Ben's math was wrong. We had little to no problem with this hired help. For the most part they were polite and cleaned up fine at the end of the day. I even have contact information from 2 of them for possible future work needs. We offered an outdoor patio table to one of them - free for the taking. Ben is your contact if you hire him; he is also the problem. It was so stressful working with Ben that we chose to hire others to correct the work that was not done correctly or poorly rather deal with Ben's personality and over-priced change orders from him. We just wanted to be done with Ben. FYI -the work took a full month more that the completion date on the contract. We do not recommend Ben. See pics.
-
November 2021 by Sue D.
Had an appointment with this guy bright and early in the morning. Got up way early which my (at the time 9 month pregnant self) was not into. He texts my husband saying he's running 30 min behind. 30 minutes pass, 45... 1 hr.... Nothing. My husband calls him and he tells us another 30 mins or so. We canceled. Unprofessional and wasted our time. I'm sure he'll refute this saying I just bash businesses (which isn't true). It was really disappointing because we liked pics of his work but if you can't value our time then idk what to say
-
November 2021 by Angela H.
After an initial miscommunication the work was done. Sub or employee that did the work on my home did a good job. I would hire him again. I did feel it was pricey...but perhaps that's post covid....low supply and high demand. They provide estimates so cost and value are subjective. After the work was done and paid for, I received a generic receipt. I requested a more detailed receipt several times (please include the address of the property) for documentation purposes.....no response and no more communication. Problem resolved. Remain satisfied with the work....
