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March 2024 by Paul D.
Check in was so easy on line. I checked in and was called like two minutes later. Staff are always nice and professional. I've been to other labs and Quest is by far the best!
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February 2024 by Emma Rivera
This is the worst place to go to. There was a lady working there and she was so rude. They need to change the people that work there. She told us that next time we need to make a appointment because they don't have time for walk in . But the lobby only had 2 more people.
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January 2024 by Robert McDavitt
Easy in and out getting blood tests. Very friendly techs !!
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October 2023 by Denise Delgado
The older male who works there is the rudest I've ever met. He has no compassion or cares towards any individual. His main concern was going home for the day. Came in late for my appt and when he asked if I had an appt I said yes then he said "but you're late so no you don't no more" . Smart talking with me. My dr didn't send my order and he told me they were closing and to call them outside. He has no care! Never again.
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October 2023 by Denise N Delgado
The older male who works there is the rudest I've ever met. He has no compassion or cares towards any individual. His main concern was going home for the day. Came in late for my appt and when he asked if I had an appt I said yes then he said "but you're late so no you don't no more" . Smart talking with me. My dr didn't send my order and he told me they were closing and to call them outside. He has no care! Never again.
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October 2023 by Bill D
Located in lower level- Suite 104B
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September 2023 by Angel D.
The staff is very short and rude. They aren't very helpful I was having trouble using the kiosk so I went to the desk to check in and the lady just sent me back to the kiosk
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September 2023 by X Z.
Vanessa Gonzalez is by far the most understanding, and compassionate worker! She was kind to my father during his visit. Gave him the utmost kindness and respect and went above and beyond during our visit. Greatly appreciate her!
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August 2023 by MELINDA HARRINGTON
I had a 7:10 a.m. appointment and I was called in a few minutes earlier. Vanessa took the blood samples. She had a light touch I never felt the needle. She was very pleasant a true asset to your company. Excellent service. P.s. no bruising at all.
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August 2023 by Brandon P.
Sign in process was super quick and easy. I waited no more than 10 mins from when I sat down to when I was called back. The phlebotomist made sure all my insurance and everything was correct and verified the order from my physician before she drew the blood. Shout out to Letty who is an absolute professional, she was there with while the new phlebotomist was drawing my blood and overall made me feel very comfortable. 10/10 would recommend. Also 10/10 would recommend you drink a lot of water to make their jobs drawing your blood a lot more easier.
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May 2023 by Jennifer Reyes
Vilda should be fired. She should not have a job or seat at the front desk. You are in the service of providing care… if you can not show up to service the community with a smile and professionally, get out! I will be escalating my complaints about you Vilda and my concerns overall to your leadership not just the manager on the floor who never came to the front desk to talk to me or any other patients you were publicly rude to!
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May 2023 by Papa P.
Quick in and out, especially if you make an appointment! Staff is knowledgeable and friendly. Clean environment.
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April 2023 by Elizabeth Lee
Anyone who comes here ask for Letty. She was SO GOOD. I spent am hour earlier today trying to get my blood drawn at another clinic, but they couldnt find my vein so they sent me here. Letty started drawing my blood at 3:18, and I was back in my car by 3:25. She did one stick in, no digging to find my vein and had me in and out. The place is clean, and even though she was speedy, she still was thorough in getting my information and making sure it was correct. This was a great and fast blood draw experience because of Letty.
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February 2023 by Marvin R.
I just left Redlands quest after a half hour drive with out being attended. We made a 9 an apt over the phone. We got here and Vilda claims there was no apt and ask everyone in the waiting to check in on kiosk. After we did someone asked about the walk in walk. She aggressively replied saying there are only two workers and we might not be seen. I told her the kiosk took us as walk ins. She RUDLY responds that walk in will be seen when she has time and that is if there is time. I pointed out the WE WELCOME WALK IN signs and the kiosk shouldn't accept walk ins when there is "NO time". The only 5 people who were there all left because were were "walk in" patients although a few of us actually made appointments. I asked who I can speak to regarding the issue and motioned with her hands and basically shouted management as she walked away in the back office. Also would like to point out the other lady working , not Vilda, is the one who told us to go home and make appointments.
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December 2022 by Tejash Vanswala
Don't make Appointments on Terracina blvd, Redlands location. They took my mom blood order and give us paper says you have to pay if insurance not covered. We talked to insurance and they said we will pay. So, we rescheduled the appointment. QD representative said they keep the order in system 30 says. We came and they don't find the order in the system and we have to wait till Dr. Office oppend.
