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January 2024 by leon323
I always bring my car here and ask for the presidential but the results are not always the same. Today they left it worst than ever. when I drove my car out It was still dripping water, The rims were very dirty and it had bird poop on it. I felt very embarrassed driving back and complaining, but the manager was very understanding and he gave me a second free car wash and they did the presidential the way it was supposed to be done.
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January 2024 by Daddy
The white guy that works there isn't happy with his job. He has attitude when you ask him questions he told me to read the board. Instead of just telling me and told me well people never know what they want. But the Mexicans do a great job.
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January 2024 by Angel Garcia
It's expensive but they do a good job. Presidential $39.99 + Tip......They do a good job.
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November 2023 by Katherine Fonseca
I love this car wash location. I pay for the monthly membership and get my money’s worth. I was quoted $60/wash at most other locations. Here, I pay $40/month. I agree that sometimes they miss things but for the most part, the crew will go over any areas of concern. I empty my car of trash before handing it over and they take care of the rest.Services: Auto detailing
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August 2023 by Chris Votaw
Worst car wash ever! Was there for an hour and 15 minutes. They left trash and didn't even wipe the dash. When I talked to the so called manager he immediately called me a liar, said I was there less then an hour. Disrespectful and terrible service and wash. Complete joke of a business.
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July 2023 by Rosa E.
I loved coming to this place because the guys did a great job. That was until my mom went and was made fun of and called stupid. I recommended this place to my mom, so she went to check it out. She pulled up in the line, but she unfortunately didn't realize the packages on the left hand side. So when a male employee approached her, he asked what package she wanted and my mom simply said, "the basic please." He said, "We don't have the basic." And he went in to tell her that she should've checked the options and called her stupid. He then told her that she needs to get out of line and go check the board. This guy is always a jerk. White dude with some tattoos and usually has some American flag face/neck gaiter. Usually he's just in a bad mood, but to call someone stupid? That's not okay. I don't know why he's still working there if he doesn't have basic customer service skills. He could have simply shown her the options or maybe offered a package that matched a basic description. Simple. Never going back there again.
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July 2023 by Jennifer G.
So disappointed this used to be the most amazing car wash spot ever! Arrived at 8:20 waited 15 minutes before someone even came to take people's money for the 5 cars ahead of me and mine (yes, I know I should have bailed - but they do SUCH A GOOD JOB!). Finally comes over gets us all checked in, i upgrade to the executive wash with the surcharge for an SUV it is $36.99, we are moving now! Car was finished at 9:50a I provided a $10 tip. I immediately ask an attendant for a rag my dash is dusty in the corners after leaving I notice that my center console is also full of dust (see photo). Needless to say this is my last trip to Redlands Car Wash! 90 MINUTES!?!Edit: they made a production about asking me what scent of air freshener I would like, and then failed to provide it.
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June 2023 by Sarah O.
Used to come here all the time. Saturday was the last chance I'll give them. The quality has definitely gone down. Left annoyed with tons of water spot with soap still all over my car. Interior wasn't even wiped down. Still dust and shoe marks on the sides. Witnessed a few times how they don't care about how they handle your car. Saw one person grab the vacuum and just swung it around like he didn't care and it actually hit a car. Beware if they pull your car to finish up in the shade . It's done to cover up the lazy job of them properly drying your car. I've this place lots of chances and they have officially ran out.
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June 2023 by Francine Sanford
Coming here for a cpl of years, never disappointed till today, spent around $25 on wash, got into my truck and dashboard, camera screen was a totaled smeared and dusty mess!! Drive back around and made them aware, someone talked to a worker that was already cleaning another car, had to wait until they were done to start on mine!! Should have been taken care of immediately, waited about 25 min to get redone? should have looked before I tipped him, will not go back. Plenty of car washes that would love my business why do they wash inside window the spray to clean dashboard and get overspray on window?????Services: Vacuuming
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June 2023 by Robbyn T.
This is the place.. period.. they take such good care of my car and they never forget the air freshener.
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June 2023 by Jackie G.
I went in early Sunday morning. They were not to busy a good steady stream of people. I have a white car with tan interior. At first glance the car looked great. However once I got home I noticed black marks all over the passenger side including the interior, water spots, door handles not cleaned, amongst a few other things. It took me well over an hour to remove the black marks. It seems he used the same towel from my tires. I've never had an issue here but with paying for the most expensive wash I do expect a little more care given to my vehicle. I don't expect perfection but I do expect quality which was not provided that morning.
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May 2023 by Frank Paulsen
This place does the best wash. I've seen them run a car through the wash cycle twice when needed. Good about getting everything obvious but they do sometimes miss the corners. Watch your cleaning close. They don't always make it obvious when they're done. You could be waiting longer than needed.
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May 2023 by Laura Gallegos
There seems to be a miscommunication between the guy selling the add on headlamp clean and the people performing it . They did a good job but I had to argue for the headlamp cleaning I paid for.Services: Auto detailing
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April 2023 by Joseph L
This place isn't bad, but isn't great either. I definitely wouldn't go above their base wash, you basically get the same results for all others. Went today for a wash and interior detail. After 109, I was having to aske to remove dirt from the hood, door, and lift gate. For 45, it'd be okay, but for 109, not again for that service. Worst thing is my car smells worse after like a wet mildew wrag was used. Not good.Services: Scratch removal
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April 2023 by Natalie Hernandez
Car wash was good. However I’ve never been more uneasy. While waiting for my car to be done I witnessed 3 different homeless people bring bags of stolen items to the workers at the car wash. The workers would buy and walk the items to their car. I had just finished shopping and was afraid my items would get stolen. Do not come to this location. Something shady is going on. Not sure if they’re stealing from the cars they wash or are bringing stolen items where the workers enable such things.Service: Auto interior vacuuming