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February 2024 by Ken C.
This place is a total disaster!Very rude female worker here and the place sucked! She acted as if I was a waste of time and ruining her day (hateful and hostile) and every word is condescending.I told her, "I'm sorry I ruined your day."Nasty vibe in this place. Most likely, I will not shop here again.To the management:Please do your job and establish consequences for disrespectful employees if they don’t change their behavior. If the employee continues to be disrespectful, follow through with those consequences.
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November 2023 by Amerah Sherrill
Came in today for some apples . Savannah was super nice and helpful. Will definitely be coming back ?
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November 2023 by Christopher Chapman
Oh so good. Anything chocolate you might want. All flavors and varieties. Love going
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September 2023 by Jenny F.
The best milk chocolate peanut butter cup I've ever eaten. Chocolate so delicious. Facility very clean great customer service. Husband got a milk chocolate cashew bear claw. Delicious
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August 2023 by MELINA D
I went in today for some yummy chocolate covered gummy bears. They’re my favorite thing there and I ordered a pound so it would last me a little bit. Well, I started eating a few and they taste very stale ? I shared them and the people I shared with also said they were nasty because they were stale ? I love these gummy bears it today I was very unsatisfied ☹️
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August 2023 by Tim Isaac
I was in a rush to have some chocolate covered strawberries made for my wife's birthday and needed them as soon as possible. Christian politely answered all my questions over the phone and made sure to communicate with his coworker Nick, as he was leaving for the day. Nick in turn made everything to exact specifications and made sure to offer me the company's current promotion for the strawberries. He then prepared and packaged all the strawberries in an excellent presentation. I greatly appreciated both of their good customer service skills, attention to detail, and strong work ethic.
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May 2023 by Mark Anthony
Very nice, great service but expensive of course.
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April 2023 by Carlos Z
Rocky Mountain Chocolate is our favorite store. Me and my family enjoy their delicious variety of chocolates and apples, cookies...etcTheir staff are very helpful and professional.I strongly recommend this place
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April 2023 by Roger R.
I have been buying fudge from Rocky Mountain-Redlands since they opened and have always been pleased with both the product and service. Today I bought the last piece of milk chocolate fudge that was sitting there by itself. The fudge was hard on the outside and overall tasted stale.I went back in for help or an adjustment and they said that they wouldn't help me.Redlands has a new fudge shop downtown on State street, I will buy my fudge there in the future.Roger
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April 2023 by Thunder Group
Best chocolate around. I recommend against getting the Almond Roca Apple because it's really good and I don't want all you reading this review to buy them before I do.
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April 2023 by Carlos Zambrano
Rocky Mountain Chocolate is our favorite store. Me and my family enjoy their delicious variety of chocolates and apples, cookies...etcTheir staff are very helpful and professional.I strongly recommend this place
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April 2023 by Sarah Lindsay
The prices did go up. I remember when the chocolate twinkled were less. The peanut butter cup apple was very tasty
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January 2023 by Christina G.
Been coming here over ten years. Love their selection of apples and chocolates. Customer service is always exceptional. The ladies who work here are always lovely and helpful. My favorite is the cheesecake apple pie!
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December 2022 by Steve P.
I bought two candy apples that were fantastic, then two pieces of soft center candy so I wouldn't starve on the way home!!!! But, I'm going back in a couple of weeks for chocolete covered Strawberries and more Candy Apples. The girl that waited on me was very-very helpful and nice. Steve Portias
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November 2022 by James G.
My boss sent me a printed eGift Card worth $25. On 11/05 I used the eGift Card to get the awesome chocolate dipped frozen cheesecake on a stick at this very site. Today I went in to get the same still using the same eCard printout. The employees weren't sure if it was allowed so they called the boss. The boss told them no, their site doesn't accept the printed eCard. The employees were great, and I still bought the treat because they prepared it. But how is the boss/owner going to just decide not to accept a valid form of company payment? If you don't want to follow corporate programs remove the name and call it Joe's Chocolate Factory. Pathetic.
