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March 2024 by Hecubus J.
I live in Big Bear. I was not able to make it down the hill for a few days. I called & Robert put refrigerated probiotics on hold & in the private fridge for me. There they were waiting for me! Thank you, Robert. :)
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February 2024 by Brian Torres
I went in to to buy some Lean Body but they were out. Melissa was able to help me locate some lean body at another store. She was extremely helpful and really nice. Customer service like this is rare now a days so thank you Melissa
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February 2024 by Brandon
Let me be clear; I go here often and the employees are great and really helpful, truly. I'd give them 5 stars. My issue is with the company.The deceptive tactics around the "military discount" are downright unethical and insulting. It's a slap in the face to those of us who served.First, they only offer it on Monday. So, chances are you'll forget or come in on the wrong day naturally. How convenient...but that's not my chief complaint.What happened today is what really bothers me and what I find disgusting about this "discount". Especially because they actually potentially screw over all other customers too.We walk in today to buy a staple supplement. On the store it's $45.99. I check online on their own website and it's 20% off at $36.79. Why are your store prices different than the website? Price matching to competitors is normal, but to your own platform? Suspect, to say the least.I'm an analyst by profession and I can assure you that is by design for the business benefit at your detriment. Consumers assume that prices are consistent across the organization's channels and rightfully so, and trust companies to use fair pricing practices.So, IF you just happened to check THEIR OWN WEBSITE you get 20% off, otherwise you unknowingly pay full price. What a way to treat your customers.When we went to checkout we were told we couldn't get the military discount because we discovered their 20% off sale price online. Okay...wow.So, a veteran that walks in without checking the website thinks they're getting "20% off", assuming it's Monday. But in reality, they're paying the standard price that all other customers online and/or who check the website for a price match pay to the company's own website. That's not a military discount, it's a cheap trick.Meanwhile, Vitamin Shoppe gets to front as a company offering military discounts. I used to work for Vitamin Shoppe years ago but we didn't do things like this back then and I certainly wouldn't work for a company that uses these types of practices.Hard to justify ever going back.
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January 2024 by MARY UDOKOP
Love this place. Staff is always polite and helpful. Always greeted with a smile upon entrance.
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January 2024 by Denise Smith
Amazing staff. Kind, friendly, helpful. Well organized shop providing supplements, drinks and snacks to promote better health.
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December 2023 by Hernan B.
Everything went fast. The worker named Bloss was an excellent employee, he answered ALL my questions and was very polite.
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November 2023 by Traitor Travels
Friendly and informative service!
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July 2023 by Edward Saenz
Completely worthless service. They attempted to debit my card 4 times and each time THEIR card reader said "declined." They even admitted "Oh it has done this before." I called my bank to see what was up and they told me that all 4 charges had gone through. When I told the cashier's that my card had been debited successfully 4 times, they didn't even give me the products I bought but simply handed me a sticky note with a phone # to call and said "here you go." Hilariously incompetent. Avoid this place.
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July 2023 by Alberto Leon
This is my favorite Vitamin Shoppe location by far! Employees are very knowledgeable on products and they always have a great selection. Prices are normal and sometimes they have great sales.
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July 2023 by Flex Beats
The people that work here are very helpful.
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June 2023 by Dawn B.
Hi ! This review is for Melissa who works at the Redlands store. For years now I have run in there , desperate for some natural remedies for my adult daughter who is severely immune compromised and has rare , dire autoimmune diseases . Inevitably, I'm in a panic by the time I get there . Melissa, however, has always been so calm and supportive, very kind and extremely knowledgeable. Further more , absolutely everything she has recommended has worked so well . I feel quite bad that it has taken me so long to write a review for her . Then today , while worrying about my daughter who is in hospital again, I ran in with the worst headache imaginable . She suggested remedies that I now know will help and they were on sale so I could afford them . Melissa has become a dependable advisor and I'm more grateful for her than I am able to express . Please reward her . She's a fabulous person and is so valuable for Vitamin Store . Thank you for reading this . Sincerely Dawn Barnard .
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May 2023 by Lorenzo Mejia
Good selection and deals. Got 2 tubs of CBUM’s whey protein and bodytech creatine mono hydrate. Only problem was I supposedly got the better deal when the tubs of whey protein was buy one get one 50% and I was told the creatine mono hydrate was 50% but I guess their memorial day deal took over those and gave me a 25% on everything. Wasn’t anyones fault but the system, just wishing that next time their system can actually read a better deal next time.
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April 2023 by David Cooper
When i bought vitamins recently I ASKED NOT TO NOT TO MAIL OUT VITAMINS AND THEY DID AND CHARGED IT TO MY C.C AND NOTHING WAS SHIPPED THEY GET THEY MONEY AND NEVER REALLY SHIP PRODUCT,THAT IS BAD BUSINESS. I HEAR LIP SERVICE AND NO ACTION.
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April 2023 by S. gonzales
Always on time,and great pickup
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March 2023 by Noel Rodriguez
does it have prime ik it got to be a great store