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May 2022 by Shameka W.
Ernesto was a great help tome today. I had a horrible experience at the PCH location where I was turned away for trying to make a transfer with a debit card that doesn't have a chip. Ernesto was quick, efficient and knowledgeable. Ernesto even apologized for the bad service I received from the previous branch. I appreciated being treated with respect. Thank you Ernesto.
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May 2019 by Rodney R.
I'm a 37 year B of A customer. This branch is the best one within 5 miles of my apartment, which is important given the horrible overall quality of B of A banks. Employees have been polite and the atmosphere is relaxed compared to other branches, probably because it is near the beach and isolated from other businesses. Always uncrowded and parking is plentiful. Non-teller business usually has a wait but bank is comfortable and pleasant, so it's not an issue. This branch is the sole reason I haven't switched to another banking company.
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May 2019 by Chris N.
Is this the branch where they put all their worst employees? Every time i go to this one branch something odd happens. My favorite was when i tried to cash a check before having an account there and was refused because the check said "Chris" instead of "Christopher" which was on my ID. The older woman who is always there, maybe the manager, seems to be the problem. She and some of the other staff are complete idiots. And their other employees never last long, quick turnover rate here. I wonder why? I am pretty sure this last stop for incompetent B of A employees.
