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September 2023 by Dennis Y.
This is a great company if you need boxes and shipping support. The manager was nice, professional, and competent. He helped us select a shipping box and then took care of the shipping. It was a very easy process. I would recommend Box Brothers without hesitation.
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June 2023 by Thomas Hughes
FRIENDLY, PERSONAL SERVICE - ABOVE & BEYOND.After disappointment and wallet heartbreak at both The UPS Store and FedEx Office, and faced with estimates from both of nearly $1,000 to ship a disassembled Sleep Number bed, Caleb from Box Brothers saved the day! I walked in only 45 minutes before closing and Caleb never even mentioned time! He studied the issue and came up with a very creative solution which saved me HALF!Can't say enough about Caleb's positive attitude and willingness to help. Goodbye national franchises, Box Brothers has all of our shipping business from now on.
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April 2023 by Mimi A.
A fantastic small business in Redondo Beach. They are experts in packing and shipping with exceptional customer service, friendly and knowledgeable. They also have a nice selection of materials such as boxes, tape, and bubble wrap, etc. Plenty of parking in the back.
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March 2023 by Jewels W.
Great moving supply store. Nice staff and the prices are great too. No long wait, and easy parking. Here you are able to get in, get out & get on with your life!
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December 2022 by Rainbow Traveling Yogi
Super kind staff and really helpful. Very knowledgeable and can help anyone find rhe exact box size they need, they can even resize the box. Amazing service all the way.
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November 2022 by Ruby Walker
Great service for small businesses. Sold some clothes online. Came in just for the box but got the entire package put together and taken to the back for pickup, all under $2. They also have great moving supplies at affordable prices. Employee was very sweet and funny too.
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August 2022 by M B.
Ship something at your own risk. The few reviews posted from other customers here and the complaint on their business on the BBB website regarding stealing is true. This location is franchised so following up on your claim or speaking with someone who will resolve the issue is to no avail. The unfortunate part is, this store is a great gem that has boxes for everything you could imagine. If they don't have it, they can customize it for you to fit your needs. I've only shipped several boxes and items with the manager, Kaleb personally and I believed everything was trustworthy until I traveled out of state and beat my packages to the place I was shipping to. When one of the boxes was delivered, it wasn't in the Box Brothers box I brought in to the store ready for shipping. He placed the box in an extended unbranded box, placed the contents inside of a bag, and bubble wrapped the perfumes I had inside except the Coco Chanel Mademoiselle. When I got back to California and went to Box Brothers to ask him about the situation, I thought he kindly repackaged the box for me but forgot to place that perfume in the box since he seemed like a careful trustworthy guy. He said FedEx must've went through the box and stole it out and advised me to send an email to the Box Brothers info email so a claim would be filed for reimbursement for my perfume. (Why would FedEx make a custom box to place the Box Brothers box in, remove or REPRINT the label from the Box Brothers box to then place it on the outside custom box, bubble wrap the perfume and place the contents in a bag when all they had to do was, open the box, take the perfume out and tape the box back???) I sent the email with pictures and someone from the email responded back asking for more pictures; I sent more pictures and also adding how he threw an extra item in the box to make the box make weight after the perfume was removed since he weighed the box while I was there because that's what he charged me for. I am grateful it was only perfume and all my prior experiences were great. Just a heads up for customers after me.
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August 2022 by John Anthony
I’ve been working with Caleb at Box Brothers the last few weeks while getting my daughter ready for a move to NYC. What a pleasure it’s been! Caleb is knowledgeable, personable, and always ready to help including grabbing your boxes and carrying them out to your car. I’m kind of sorry the move is drawing to a close because I’m going to miss the friendly, competent service I’ve so much enjoyed!
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August 2022 by Rebecca C.
Great little place! I needed a box and fedex only had one twice the dimensions. They suggested I try this place and I'm glad I did! The staff was very friendly and helpful and I was able to get the perfect box! Thank you!
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July 2022 by Susan P.
Owner is extremely knowledgeable, efficient and pleasant! First time here but I will go back for all shipping needs.
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June 2022 by Kristine V.
I had a paining I was shipping to Minnesota and went to UPS and they wanted almost $400 to put it in a box and ship it. Amazed at the price I went to Box Brothers and they only charged me $125 for packing and shipping with FedEx. Caleb was awesome, caring and did an excellent job to assure the painting was packed well. Definitely coming back to use their services in the future!!!
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June 2022 by Ms Garcia
Box Brothers I would say that they are awesome most definitely deserve more than five stars ????? ?????amazing wonderful always willing to work with you always willing to help you as they have helped me with there multiple photocopies 2 to 4 times out of the week always have great smiles always have great attitudes always willing to help you connect to their Wi-Fi if you need to print papers or shipping labels always going up and beyond with excellent customer service. I would say the guys that work there are amazing very patient very understanding great prices always willing to pack your item or items like a perfectionist making sure that it will not break bend or get crushed in any way shape or form step. You can watch them pack your items etc .. most definitely you could just them with your items your mail you’re packing you should being the faxing you’re printing and much much more. Keep up the great bark box brothers I’ll be in there again as I always am on my way from home♥️????????????????????
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May 2022 by Malika McReynolds
My husband I were at Box Brothers in Redondo Beach store, Kaleb was helping us. He was so so good to treat the customers. We needed some xerox copies and he could not open the app from my pen drive. He didn't give up. He is an asset to any company. Very courteous. He deserves more than 5 stars.
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February 2022 by Jim Bates
Exceptional service and care for shipping various size items all over. They wrapped and handled it all, even things brought in odd size and fragile
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January 2022 by Colleen M.
I've been meaning to post this for a while. Went in there around Christmas knowing it was a crazy time a year to send things out. Thought for sure it would be a miserable. It wasn't!! They were sooooo nice and helpful. They are great. Def will be back.
