-
April 2024 by Christian Hellwig
I had to create a passport picture for my newborn, which meets the specifications for a German passport. So I brought some pictures with me, prepared for some trial and error, since I didn't expected that there will be assistance when it comes to the self-print-services. How was I mistaken! I never experienced a more helpful, invested and fun employee! A special thanks to the employee S.!I can just confirm other comments, calling the staff family-like!
-
August 2023 by Tara J.
1020am 8/22 the African American girl with pigtails blue scrubs and nose piercings on each side complained about my appearance to my face, wtf! What is wrong with the pharmacy employees? Just mean for no reason
-
August 2023 by Marcia Flores
Very good service..my favorite pharmacy?
-
June 2023 by Bill L.
I have an account on CVS' website, from which I can manage my three perpetually-in-need-of-refills medications. Over a year ago, I turned the auto-refill option OFF* for all of my meds. On 5/26/2023 I logged-in and noticed that one (of my three) medications had already been refilled four days earlier (5/22) without me having initiated anything. I contacted my doctor, and she had not authorized any refilling for any of my meds. I visited this CVS pharmacy in person and spoke with a pharmacist....Me: "Who authorized this 5/22/2023 refill of my Losartan Potassium?"Pharmacist: "Well, it wasn't your doctor.... it wasn't you.... and it wasn't us (CVS)."Me: "So who authorized the refill?"Pharmacist: "I don't know."Me: "So, you have a gremlin wandering around inside CVS software initiating and approving prescription refills (without a doctors' consent)?"Pharmacist: "I guess."Me: "What are you going to do to help CVS find and eliminate that gremlin wandering around inside their software?"The pharmacist just hemmed and hawed while staring at his computer screen (presumably hoping I'd wander away). I was expecting at least an "I'll elevate this issue to our store manager." But, no, not even that.What does this mean?__ Pharmacy schools (3 years after bachelor's degree) produce dunces__ No 'customer service' training for CVS Pharmacists__ The world is just becoming more incompetent**__ Other ____________________________________* I prefer to manually flip switches to initiate refill requests, because it's hard enough to get two humans (HMO doctor & drug store Pharmacist) on the same page, and I don't want software to be a third variable that's not in my control.** Atlas Shrugged foretold the future.
-
June 2023 by Tina Montesano
Always well stocked and organized , pharmacy crew are always fast, friendly, and efficient!
-
June 2023 by Google user
Always well stocked and organized , pharmacy crew are always fast, friendly, and efficient!
-
April 2023 by Alexandros M.
I was overcharged for bottled water that was supposed to be 50% off on the second bottle. The tab said "buy one, get 50 off". Instead, I pay the same price for both bottles. Ripoff artists.
-
February 2023 by Julie C.
The whole store is wonderful. The pharmacy is just the best. I've been going there for years and people come and go but the service never disappoints. I just love everyone that works there. And they are beyond helpful. I'm a high strung person and they are always so calm and go beyond to get what I need.
-
February 2023 by Rebecca G.
Hi, it's absolutely necessary to call the pharmacy ahead of time to make sure your prescription is ready because three times I've came here and I've had to come back because they "never received" the Rx from my doctors office, even though my doctors office confirmed they sent it.
-
December 2022 by Colleen S.
I was told the issue was resolved. Sure enough at the start of December they were magically refilled and once again they had "no idea" why they were refilled.High prescription costs = CVS
-
September 2022 by Marybeth Fox
I love this CVS location and Staff! Josh is the newer pharmacist at that location now but I had seen him at different CVS and he always treated me great and spent time with me answered my questions (a lot) so I’m so glad he’s at my CVS permanently now. Josh ROCKS !
-
September 2022 by Casey C.
Ok, who reviews CVS Pharmacies? This is the situation - it's September and the new flu shots are out and there's a new Covid booster. Friends made an appointment a week out for their booster so I thought there would be crazy lines so I went to the CVS App. Not only did they have a choice of times when I could get my flu shot but also get boosted at the same time. To set the stage I don't like getting shots anymore than anyone else but years ago I made a promise to Mom, rest her soul, I would always get my flu shot. Ok, super easy to schedule times and when I get there I hit one answer on a text and I'm checked in. The fun was just beginning. Nancy, the shot administrator, greets me by name and lets me know she is good at giving shots so "don't be scared." As she loading up the flu shot she proceeds to let me know giving shots is a passion of hers and in fact dreams about giving people shots. Nancy to save the planet! First shot in and out of my arm before I knew it and the second needle goes is while asking me if "that hurt my big strong arm?" I started laughing and the second shot was injected. She thanked me for allowing her to get a two for one on giving shots. Nancy do a great job, doing her job professionally (painlessly) and helping me feel good about my shots. Topping it off she handed me a CVS coupon thanking me for getting vaccinated and boosted. Go see Nancy at CVS when you need your flu shot and Covid vaccine, she'll administer your shot professionally and with a sense of humor. Good luck!
-
May 2022 by Sultriskin L.
Pharmacist are extremely nice and helpful. Huge store and you'll definitely will find what you need
-
December 2021 by Juls D.
This pharmacy location is incredible, thank you!! Been to so many CVS pharmacies locations lately and the service gets worse and worse. PCH in Hermosa pharmacy was a joke. I finally just called and cancelled my business with them altogether. They were calling on old prescriptions to old doctors trying to get refills, always issues when I got there. Just tired of it after 15 years of living in Hermosa. This location is one of the only locations that has my High Blood Pressure medication in stock. They are easy, nice, simple, follow directions and just do their job. Kudos to their Management!
-
November 2021 by Jessica Y.
Terrible customer service. Pharmacist laughed when I walked in a minute after closing for my prescription. Couldn't be bothered to help me anyway.
