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September 2023 by Ricardo Munoz
Dwayne has gone above and beyond to help me find what I needed! He is very sharp and knowledgeable with products being sold.Thank you Dwayne for being patient and for all your help!
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August 2023 by Robert Hopkins
The pharmacy closes in the middle of the day. However this is not listed in the hours of operation.
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December 2022 by Caroline Buck
My parents were visiting out of the country and needed antibiotics, the pharmacist took time to call the insurance and since it wasn’t covered, he took the initiative of finding a generic medication that would not cost us an arm and a leg. I highly recommended Brian Lee, he was kind, caring and competent.
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November 2022 by Linda Y.
This is one of the worst cvs stores. I don't come here often, except after I visit the Grocery Outlet next to it. And the last 5-6 times over the course of 2 years, their restrooms have been "out of order". Yeah right! What a coincidence. They just don't want their customers to use it, since the Covid pandemic. This is not good from a customer service point of view. I have yet to be able to shop here because I have to leave & find an open restroom nearby. This is partly Grocery Outlets fault, because they claim they don't have one for customers, so after shopping their for an hour, you are stuck having to run to Taco Bell across the street to use a restroom, by then I remember why I can't seem to ever shop at this cvs, a medical pharmacy no less, that refuses to open their restrooms, that shows they don't care about their customers. I usually shop at the cvs in Torrance, at 190th, their restrooms are open for public use, which makes browsing for gifts much more relaxing, you don't need to rush, and guess what, you buy more!
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August 2022 by Zongief Mata
Horrible! I ran in to pick up a couple of things & was completely ignored. I asked a worker to use the restroom & she told me to ask the workers up front three of them were huddling & as I walked over they all took off at the same time like roaches when you turn on the light. What is with these retail workers? They’re so miserable! Always an attitude. I believe the one female is the “manager“ who was all in black, which may explain her demeanor. what a horrible example you are!!!I took my business elsewhere after this horrible experience.
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April 2022 by Harley D.
CVS is a fraudulent business. Ordered on line vitamins to be picked up in store. They don't have the merchandise and refuse to refund the money. Call CVS (800) 746-7287 on line over 2 dozen times and was rerouting nonstop and then phone hang up every time. Disputing with my credit card company now. Save yourself the nightmare and run away from CVS as fast as possible
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April 2022 by Karen H.
Very helpful people in the pharmacy. They always have my prescription ready to go, and they've helped me deal with insurance issues. Everyone in the store is super nice.
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April 2022 by Erika Storli
I’m really unhappy with my experience with Byron today. I tried to be understanding, since I could see there was a long line and they’re obviously understaffed, but I wasn’t happy that I arrived a little before 5pm with my prescription still not ready for another “10 minutes.” I left to run some errands and then returned closer to 6pm, only to discover on my way out that I looked at the box and realized they gave me a completely different prescription (and on top of that, the generic brand of the different prescription). I walked back and asked about it, and when the staff member asked Byron about it he explained it was because they didn’t have my prescription in stock but this alternative one had the same “active ingredients” as the one my doctor prescribed. Uh, there’s a reason she prescribed me the one that she did—so I returned it, frustrated they didn’t even bother asking me until I returned it if I’d like them to order/stock the appropriate prescription. Why wasn’t this asked before it was filled?I went across the street to Walgreens before they closed in 20 min, but sadly the pharmacist couldn’t help me transfer the prescription because the CVS Pharmacist (Byron) had already left for the night—frustrating, because Walgreens closed at 7pm while CVS was supposed to be open for longer (according to their site). Luckily Byron at least stayed long enough to return my incorrect prescription to the shelf before I went to Walgreens, but he looked like he was on his way out because he had taken off his white coat/uniform.I get it was a stressful evening for what looked like a two-person team, but that doesn’t excuse the poor communication I received and the nonchalant attitude of filling my prescription with something else that I wasn’t expecting, with ZERO explanation that happened while I was checking out (and luckily I looked before I left the store).
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April 2022 by Jared Lewis
The pharmacy at this location is the slowest I have ever experienced. Each time I come back I regret my decision.
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March 2022 by Janice S.
Absolutely the worst customer service from the pharmacist -a young guy with a big attitude. I will avoid this CVS in the future.
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March 2022 by Alexandra Radford
Jessica is the sweetest!!! She works in the pharmacy and is just so kind, nice and helpful. I do wish the pharmacy was open earlier so hopefully one day this will change!
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February 2022 by Cynthia Wilkinson
I got my booster today.Byron K was the best! He explained everything possible symptoms, what to take, what to do, so different from my previous experience at a Walgreens ? thank you!
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January 2022 by Kira C.
This is without a doubt the worst CVS in the country. Bold statement but I stand by it. Getting a hold of anyone in general is impossible, the pharmacy forget it. If you can navigate this god awful labyrinth and somehow manage to get someone on the phone one of two things will happen: 1) it will immediately disconnect after about 15-30 seconds or 2) you will be met with the attitude and help of a 13 yr old on their first day. My OB was trying to work with this "team" to simply have birth control transferred. It took 3 weeks and the A team attempting to charge me over $200 for said birth control which is free. I am currently attempting this again and when the phone rings it hangs up after two rings. I would order through the app however it then shows it's been filled so when the team here in fact can't or doesn't, I will be unable to transfer elsewhere without truly over and hour of my time being wasted again. They don't care either. They get feedback all day every day and nothing changes. The rest of the reviews and the 2 rating aren't wrong. Well, I guess wrong in it should be a 1.
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December 2021 by Ron Khoury
I usually don't leave reviews at pharmacies.BUT, every time I go to this location Thomas the pharmacist has been very helpful. They had a busy line for the covid vaccines and I just requested a flu shot. He was able to manage it and get me through for a Flu shot without waiting for too long. Excellent service.
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October 2021 by Nicholas H.
Got both covid shots here by appointment. Quick and easy. The gentleman (younger Asian guy) at the pharmacy was extremely busy both times. Despite that he was friendly, informative, professional, and hustling his butt off to help anyone. He deserves recognition for all his hard work.
