Hollywood Riviera Car Wash is a local car wash and detailing business that has received mixed reviews from customers. While some have had positive experiences, such as having paint damage successfully repaired and receiving exceptional service from the staff, others have been disappointed with the quality of the work and felt that the business was more focused on upselling services than providing a satisfactory customer experience. The business is praised for its professionalism, with the manager, Juan, and other staff members, like Armando, being described as consummate professionals who go above and beyond to address customers' concerns. One customer was particularly impressed with the level of detail and care taken in restoring their vehicle to a condition better than when they had purchased it. However, other customers have reported issues with the quality of the work, such as unaddressed spots and a lack of attention to detail, even after paying for premium services. Some have also felt that the business was overly aggressive in trying to upsell customers on more expensive packages, with one customer stating that the "luxury package" was not worth the additional cost. Additionally, some customers have expressed frustration with the business's policies, such as not allowing the use of their own vacuum cleaners and being unwilling to address issues related to rain or other weather conditions. These experiences have led some customers to decide not to use the Hollywood Riviera Car Wash again in the future. Overall, the reviews of Hollywood Riviera Car Wash are a mix of positive and negative experiences, with the business's strengths and weaknesses being highlighted by its customers. While some have had a positive and satisfactory experience, others have been left feeling that the business is more focused on profits than providing quality service.
Really happy with the results -- My car looked better after coming here than when I originally bought it.
July 2023
Try to over sell you like crazy… “Won’t be that clean unless you get the $55 package.” And they were right the $30 luxury package wasn’t good enough. Car came out dirty..Thanks guys.
June 2023
You are able to get your car washed here and buy gasoline here.
