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January 2024 by Amanda Prentice
Outstanding service! Was referred to them via Costco auto online (so a discount plus the Coscto brand behind the work). Very easy to make an appointment for the next business day (would have had to wait 3 weeks for the local Land Rover dealer). Dawn was friendly and proficient in checking me in. Mike called me with the update / explanation of repairs needed. He was thorough and informative — like the best teachers you had in high school. Felt very comfortable making decisions on what needed to be done. EXCELLENT prices — had full service plus two new tires done. Will definitely come back and tell family and friends.
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December 2023 by Amanda P.
Outstanding service! Was referred to them via Costco auto online (so a discount plus the Coscto brand behind the work). Very easy to make an appointment for the next business day (would have had to wait 3 weeks for the local Land Rover dealer). Dawn was friendly and proficient in checking me in. Mike called me with the update / explanation of repairs needed. He was thorough and informative -- like the best teachers you had in high school. Felt very comfortable making decisions on what needed to be done. EXCELLENT prices -- had full service plus two new tires done. Will definitely come back and tell family and friends.
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December 2023 by Molly O.
First time to Independent Repair & Tire Pros - it's in the name, these guys are pros. Honest, friendly and quality work. This will be my go to shop for years to come.
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December 2023 by Kathleen Smith
This is the best auto repair shop and tire business I have ever been to. I have been taking my cars here for years. I always receive excellent customer service. My car repair issues are resolved quickly and with constant communication as to what is happening and why. I believe this is an honest business. As a woman, I do not feel I am being taken advantage of. Everything is explained in detail as to why I need to have it done and how much it will cost up front. I appreciate Mike and all the team. I have purchased tires here also. I believe the price is always fair and reasonable. I would highly recommend this business. Thank you Independent repair for taking good care of my cars.
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November 2023 by Kathleen S.
I have been taking my cars to independent repair for years. I always receive wonderful customer service and good quality repair. I have never had any negative issues and would highly recommend this business. Mike is awesome and always takes great care of my issues with my cars. Thank you Mike and everyone at independent repair.
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October 2023 by Jess Kang
Mike and the team were great. They took good care of my car and me. I always hold my breath when I go to a new shop, I’m so glad I did go there! You can trust them with your vehicles.
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September 2023 by Picha C.
Came in for a wheel alignment, but I also received a courtesy inspection. The owner is extremely kind and transparent. He provided information that matched what we knew, which truly showed integrity & honesty. This visit has exceeded my expectations, and I'll definitely come back!
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August 2023 by Andy Bogus
They fixed the AC in our Escalade and did a great job. Very professional and upfront with prices. Also, got the repair done faster than estimated!
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August 2023 by Erik Blank
Great shop!! Been working with them for over 20 years now, and still satisfied every time.
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August 2023 by Rebecca E.
DO NOT COME HERE!!!!!!!!!!! This place is racist and will treat you like scum. I had a flat tire this morning and because I did not have an appointment I was treated as insignificant. The lady at the front desk had a really bad attitude she didn't even look at my tire. I will ride on my rims before I consider ever coming back here
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August 2023 by Zachary F.
Chris and his manager treated me in a friendly manner and where knowledgeable and fast at giving my car what it needed. The price was really decent as well.
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August 2023 by J S.
I visited this place a while ago for an oil change and new windshield wipers for my Toyota. I made an appt, but when I got there it took forever to get checked in. When I went back to pick my car up, the total came to $196.88. I was shocked at how much it cost! I guess I should have made sure I knew the total before I left and let them do the work, but it was taking so long for her to check me in that I just said do it and left (had to get to work), and that's my bad. I definitely haven't given them any business since then. We found another local place that is much more reasonably priced.
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June 2023 by Sandy Marchese
I've used this place for 15 years. Great service, honest and reliable people. Fair pricing!
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May 2023 by Tony Williams
Easy when you make an appt, even if you didn't. They'll help you out the best they can. It's a good place
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May 2023 by S Ko
First time customer. Found through AAA recommendation. Great service! I will definitely be back.
