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January 2024 by Ana F
It's so nice to have a business, like Kinecta Redondo Beach, that still give customers that personal touch, friendly and welcoming, and excellent customer service anytime of the day. Shout out to Luis Alvarado - you made my banking experience exceptional. Even if I came in late in the day on a Monday night, your good energy and helpfulness was so amazing. This is the number 1 Kinecta branch in the South Bay for me.
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December 2023 by Meagan O'Neill
The employees here are so exceptionally personable and helpful, they make me feel like family. I have been a member for 20 years, and it wasn’t until two years ago at this branch that I have felt truly like part of the Redondo Beach family. Thank you Luis, Jario and Anna!
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December 2023 by Valerie Patterson
Excellent Customer Service! It’s so nice and comforting to bank at a branch where all the employees remember you. Thank You Kinecta in Redondo Beach / Riviera for your patient and personable treatment to your customers. It is much appreciated ? Especially during the hustle and bustle of the Holidays.
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December 2023 by Valerie P.
Excellent Customer Service! It's so nice and comforting to bank at a branch where all the employees remember you. Thank You Kinecta in Redondo Beach / Riviera for your patient and personable treatment to your customers. It is much appreciated Especially during the hustle and bustle of the Holidays.
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November 2023 by Alex Xicay
I love luis A! He’s the best. He’s been taking care of me for a while now. Always takes care of my needs.
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October 2023 by Alan Klainbaum
I have been doing business with Kinecta Federal Credit Union (Formally Hughes Aircraft Company Federal Credit Union) for over 43 years. The tellers at the Redondo Beach Rivera Village branch treat my wife and I like family. Luis Alvarado the Financial Advocate always looks out for us making sure our accounts, debit and credit cards are the best and most up to date. He also make sure our money is invested in the most appropriate accounts for our needs. What I like most about this branch is you can tell all the employees really enjoy working there and want to provide the best service possible.
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August 2023 by Sean S.
A huge shout out to Anaisa Gonzalez at the Redondo Beach branch. My mother had recently passed away and needed to get her accounts all in order. What a pleasure Anaisa was in assisting me in getting the proper forms and needed documents, with follow emails and in person assistance. She most definitely made a rather difficult time, much easier to deal with.
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April 2023 by Shouee Chen
Had two questions, went to the branch on PCH and Madison where I have visited almost 40 years, the lady who assisted me didn’t resolve the two questions I had, her answers had been “you checked on line yourself”, and “called online banking”. I could have done that at home. Wasted my time and trip.Then I went to the branch at Redondo Beach next to Traders Joe, same two questions, Anaisa took care both questions promptly, she is very knowledgeable of the subjects and provides effective solutions. Excellent service!
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March 2023 by Daniela Orbita
Extremely pleased with the service (Luis) and knowledge of the staff. This location was able to answer all my questions. Highly recommend Kinecta, Redondo location for banking and investment needs.
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March 2023 by Capt Kevin McQuiston
Best bank I’ve EVER used. Especially Riviera Village branch.
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March 2023 by Kelly C
Needed to take care of some biz yesterday that I estimated would take about 45 mins. I live in Redondo but I was curious to see the "new" branch in Manhattan Beach so I drove over there. With traffic and red lights, it took, seriously, 25 mins to get there. I walk in at 3:15 and the teller tells me there's nobody there to assist me, and asked if I could come back at 4:00. I was irritated to say the least. He said people were on their lunch breaks (at 3:15??) and he said they were short-staffed. Yeah, I know nothing will ever be the same again after the pandemic, but come on. I decided to drive back to RB to the Redondo branch -- a tiny little branch in Riviera Village next to Trader Joe's. Very glad I did. Only two employees working, but I was immediately welcomed by both of them as I walked in. Then Anaisa said she'd be happy to help me and I sat down at her desk. She was most knowledgeable about everything I asked her, handled the transactions with perfect professionalism, and was just a Sweetheart (on Valentine's Day, no less) on top of all that. So, I got to "see" the new branch, but don't think I'll ever go back there again. If you are a member of Kinecta, be sure to go in to the Redondo branch and give them your business -- and hopefully, Anaisa will be there that day to assist you. If you're not a member and looking for a great place to bank, go check out the Riviera Village Branch. Thanks, Anaisa !!
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March 2023 by Jared Clement
Shout out to Jairo for helping me find the right credit and savings solution. He is always on point, helpful and knowledgeable, about kinecta and the app. He always makes me laugh, and has made banking with kinecta a pleasure!
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March 2023 by jasmin lex
I came in today to open an account and luis was really attentive. He was patiently explained everything to me and make sure I had all the information I need. I was very happy with my visit.
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October 2022 by Mackenzie W.
My husband and I have been Kinecta members for years. We love this branch so much! Everyone there is so personable and helpful. To name one person in particular, any interaction with Luis is always positive and helpful! We always enjoy our conversations with him while also being able to help us with whatever our problem may be at the time. If you're looking for a solid bank, with people who are welcoming, approachable, and care about your banking needs too! Look no further than Kinecta Redondo Beach. They're awesome!
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September 2022 by Rani G.
Had an amazing experience at Kinecta today! Luis was so friendly, helpful, knowledgeable and made the process of opening a student account simple. We went there to open an account after having a horrible experience at Wells Fargo. Kinecta is the banking experience that I appreciate. Everything is easy and relatable. It is truly a neighborhood bank right in Redondo Beach. They even answer the phone directly when you call! Luis and the rest of the financial advocates know their customer's name and the customers see them as friends. I even observed a few customers coming in just to say hi. It was also very obvious that the employees were enjoying their jobs. I can't recommend Luis, Kinecta and this particular branch enough!
