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February 2024 by Jennifer Messerli
Lori Richard's State Farm office was incredibly helpful in my search for a new car insurance provider for our family of vehicles. Big thank you to Julie Crow who was so incredibly knowledgeable and pleasant to work with. She got things done quickly and followed through on everything she said she would. Thank you for getting us all set up and well taken care of.
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December 2023 by Michael Erdman
Lori Richard Agency went above and beyond, to help me get the best terms for my car insurance. I would never have thought finding good insurance for a 1964 daily driver would ever have been a positive one, but this brick and mortar, neighborhood family business won me over. They have excellent customer service and great rates. This review was well deserved and big thanks to Tanya Nies - she is great,
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December 2023 by Joseph Bear
I have been a customer of Lori Richard for many years and have always obtained friendly, helpful, knowledgeable service from Lori and her staff. I would not hesitate to recommend this State Farm office to my family and friends.
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November 2023 by Rochelle Port
I have been a client of this agency for close to 10 years. Everyone who works there has always been extremely helpful and efficient. Recently I had a particularly difficult situation and Tanya could not have been more empathetic and supportive.Her personal service could not have been better in dealing with my issue. I highly recommend this agency.
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November 2023 by Christine Gray
Lori Richards has been my State Farm Agent since 2015 and I have been extremely pleased at the excellent customer service that she and her staff provide. Whenever I have had questions about my policy or need assistance with policy related issues, the questions have been answered quickly and any problems have been resolved in a timely manner. My most recent experience has been with Julie to help mitigate an issue I had with my mortgage company and, as usual, she was able to answer my questions and handled the matter efficiently with the utmost professionalism. I am happy to share that my experience with all the team has been highly satisfactory and would recommend them if you are looking for a responsive agency.
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November 2023 by Dominic Santiago
The customer service is exceptional, consistently demonstrating availability and attentiveness whenever questions or concerns arise. The team is notably personable and exhibits a genuine willingness to assist, ensuring a seamless and supportive experience.
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October 2023 by Lorelei Neitzel
Tanya is a total professional! I called with several questions with regard to my auto policy a she found the answers for me very quickly and with a great attitude.Think you for the awesome customer service!
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September 2023 by Rick Fru
Super service that still treats people like people. Megan was great in rectifying a claim issue I had and super to work with. Highly recommend.
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March 2023 by Jon Sidharta
Quick quotes from State Farm’s insurance agent Giovanni, he brought the paperwork and showed it the better price with better coverage for my barbershop. Also Giovanni got a haircut. I’m happy and totally satisfied with their service and I will spread the word out to my family, friends, coworkers and customers. Thank you Giovanni, Julie, and Lori … you guys make insurance sweet and painless ?
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March 2023 by Barbara Zondiros
I cannot say enough about the service that Lori and her team provide! They respond quickly and efficiently. They are extremely professional, knowledgeable, and handle any issues that arise with ease. I have now bundled all of my insurance policies with this agency.
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March 2023 by John Firebaugh
Competitive quote for Fire insurance when others failed in the starting box. I wouldn't have been able to complete my loan process for my little dream house in Paradise without Lori Richard and her team's efforts.
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March 2023 by Marilyn De Leon
Dilara was an amazing agent! She helped me get insured in under 20 min over the phone! She made the whole process super easy and answered all my questions that I had. She made sure I was not only was insured the same day, but also made sure i got the right coverage for my vehicle! Customer service was amazing! Thank you Dilara!
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March 2023 by George Chung
Very easy and cooperative in getting insurance quotes and coverage. They followed up and presented information and premiums that were competitive so I accepted their products.
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January 2023 by John K.
State Farm gave me a great rate. Maria Gonzalez assisted me with my insurance. She was very helpful and great at explaining the breakdown of cost and coverage. This is the spot to go in the South Bay.
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January 2023 by Alyson C.
Lori and her team are always attentive. I appreciate doing business with them. They promptly notify me on my accounts, and I have met to discuss other needs of which they were very knowledgeable. Highly recommend.
