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October 2023 by deb supino
Amazing! I am from out of town , they welcomed me in and treated me so well .. the service is outstanding!Services: Back massages
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May 2023 by Denise M Williams Psychotherapist
I've been a customer for 7 or 8 years, and Sussan has been my nail tech the whole time she's amazing. The space is clean, the team is friendly and kind,
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December 2022 by Julie C.
So disappointed. I asked for a gel coat pedicure. They did not tell me it was $20 more. I got the basic pedicure total was $75 for just a pedicure with tip $90. It was a rushed crap job. Now I remember why I don't usually come here. Over priced and bad service. I will not be back....ever!!!
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November 2022 by Christine C.
Gel polish only lasted less than 2 days before peeling off. I went on Friday at 5pm and it started lifting on Sunday morning. They didn't have the color I picked originally, so I had to go with a substitute that was nowhere close to what I wanted. The manicurist was in a huge rush, when I told her I wanted to keep my nail length she simply said "no" and quickly filed all of my nails down to nubs (one finger bled). Really bummed, as I paid $45 and it was totally not worth it. 0/10 DO NOT RECOMMEND
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October 2022 by Stacy Y.
Stay away from this racist nail salon. If I could give them no star I would. When I walked in the receptionist greeted the Caucasian woman and couple who entered before and after me. They tried to sit me down in a pedicure chair that was not sanitized and dirty (tissue from the person who was in the seat before). Brought everyone in the nail shop champagne and did not offer or bring me anything. I had to ask for water. The manicurist tried to do some half a** gel overlay on my nails which I didn't ask for after I repeatedly told them I had acrylic and wanted a fill. She didn't file my nails, buff or anything so the nail bed was messed up as she's trying to add this gel to my nails. I told her to take it off and put the acrylic after having to tell them that they need to treat me the same way they treat their Caucasian patrons. After all is said and done they charged me $140 for manicure and pedicure. $75 for a pedicure, talking about gel is $20 add! Ridiculous! $65 for manicure! Straight rip off! This place is trash and overpriced! They are lucky I'm a professional otherwise things would have went very differently. I would never recommend this place to anyone!
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October 2022 by Nadja G.
Very attentive, the nail tech that did my gel x extensions was so detail oriented, amazing work!
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September 2022 by Mackenzie C.
I went here last week on my birthday to get my nails done with my sister and boyfriend. I debated since if I should write a review of my experience because this is my first one I've ever written but feel it's necessary. Again, I went on my birthday so was super excited to spend the time relaxing with my boyfriend and sister. There were no problems when i made the appointment or when we arrived and seated. I got a gel manicure with design and signature pedicure. My boyfriend got a regular manicure with signature pedicure. My sister got a gel French manicure. I showed my technician what I wanted (first picture below) and knew it would be a big ask since she hesitated for a bit and continued to look at the picture. I asked if it was alright and she said yes. I would've been absolutely okay with her admitting she didn't feel comfortable doing the design, and I would've chose something else. But she said it's fine and we continue the services and everything was great so far. Except below is the outcome of my nails. The first nail she did was the left pointer finger and thought okay it's not bad I'll let her finish that hand before I look again. I admit, I should've checked each nail and said something to her but she was already halfway done, and I'm extremely shy and felt bad to make her start over. This isnt even the worst part that made me extremely uncomfortable. My boyfriend and I got the signature pedicures. I skipped on the scrub, because of a fake tan I had gotten. When I had finished, my boyfriend was still getting his massages done and I waited for 15 minutes for him to finish. This is confusing because I had gotten polish on my toes with a gel manicure, but he didn't get polish on either. Why was I waiting for him? Lastly, when I thought he was done, I look over and he's getting a 10 minute neck massage?!?! I thought this was very weird, so i asked my technician if the neck massage came with the signature pedicure, because I wasnt even offered one even though we got the same thing? She said that she didn't do it for me because my hair was down and I was wearing a sweater. Not sure what that's suppose to mean, but I immediately got uncomfortable. He did not ask for it and I have never been to a salon that offered neck massages. Looking back at the menu, I still dont see any neck massages being offered!! She must have sensed that because she started to apologize, and i just said it's fine because I just wanted to get out of there. Before I could tell my boyfriend of my experience, he paid and tipped them well (because he had a great experience since he was weirdly pampered) by having him individually venmo the technicians since the ATM was out of order. Also, for our services the total was 274$. That's for two signature pedicures, 1 regular manicure, 1 gel manicure with design and 1 French tip manicure. This seems just extremely overpriced and inaccurate. Again, I didn't go back or speak up because I am very shy and not use to confrontation. However, I learned my lesson where next time I'm in this situation I will speak up and confront them on my true feelings. Extremely extremely disappointed and uncomfortable with my experience here. I will not be returning.
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July 2022 by Casey E.
Definitely recommend!! They were all so nice and accommodating, Jackie did my hands and they look so good! Not to expensive and very relaxing.
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July 2022 by Linh Đ.
Good sevice good degin, every body can come here for try , new design , try is come here , u can come for try new nail here very good , i love this place , love it
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June 2022 by Julie K.
The place is really nice but all I can say is don't go to Denise for dip and gel. My nails look horrible.
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June 2022 by Catherine Alia
I came to Lux Nail Spa for my wedding nails because I had previously had a great experience with them. For some odd reason they decided to have Jason do my gel manicure (he had no experience in nail designs). Even after I begged for my nails to be done properly and with care as these are the nails for my wedding day, no one seemed to care that he was not capable. Oddly enough I had a different nail tech to start but she switched with Jason to give him experience. All the other nail techs watched and chuckled at him. My manicure was a disaster and I ended up just getting plain gel nails with no design because he was not capable of doing any designs and the last nail tech there apparently couldn’t help him either. Normally I am all about helping others grow, but if I state my nails are for my wedding day and all the nail techs there still couldn’t figure out a way to switch me with a tech who was capable before they rushed out for the day, I lose respect for this business. Also if you use lotion for massages for others, you should have used it for me. The girl who did my massage hands smelled like meat and she rushed through with no lotion. So I ended up with a painful massage instead of a relaxing one. HIGHLY DISAPPOINTED in this establishment.
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May 2022 by Evee B.
Great service. Amazing work o. Eyebrows. Will come again. Loved loved loved the service. While I don't like waiting I did ya e to wait 30 min even with an appt but it was worth the wait.
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April 2022 by Karen C.
This was my very 1st time . It easy super clean is what I loved most , the service was excellent, quality products and the chilled glass of champagne was the cherry on top!
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March 2022 by Annie L.
UPDATE: MONA no longer works here and has moved over to Anaheim at a different business.
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March 2022 by Silvia C.
I got my nails done on Friday and it's Wednesday now two of nails already broke, I paid about 70 dollars for my nails and it was not worth the money, it didn't take much to break them. I'm really dissatisfied definitely not coming back.
