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March 2024 by Erol O.
No frills, they fixed my tire quickly and add a low price. I felt like they treated me honestly and I would come here again.
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March 2024 by Yelp U.
Took my car there for brake service. They were honest and efficient. Super happy with their service.
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February 2024 by Vanesta Brisco
I would give it 0 stars but it's not an option. Took my car in for a diagnostic test on Feb 9th 2024 ( I already knew what was wrong with it)Bought it in at 8 with an appointment didnt get it back till 6:15pm. Drove off and my car run like a piece of CRAB! All of a sudden it has black smoke and misfiring. I took it right back and they tell me they didnt to anything to it. YES they DID!!! Now all of a sudden I have oil leaking into the engine on the 10th February. And those codes are on there that wasn't on there on the 9th. I took my car in for a DIAGNOSTIC TEST not to be TAMPERED WITH in order to CHARGE me extra MONEY!!!!Customer service suckedbecause it took extremely too long to get back to me. I wouldn't recommend this location to anybody I had a VERY HORRIBLE experience. Do better when it comes to your female clients.
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February 2024 by Gabriela Romero
Service advisors are rude , I was told I would get called back within a day for the service quote and I didn’t . I called back in 2 days to give them time, and was told again that I’d get a call back but I didn’t . Then I called back hours later and was told I would get another call back and I said no more call backs I’m trying to send the car back with you guys and give you the business . I guess they don’t want it till today no call back or email with the service quote. I won’t be taking my car back to this location they’re rude and see you waiting and pass by like no one is there same with the pick up .
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February 2024 by Christopher Stevens
I had a great experience at this Pep Boys. They helped by replacing two of my tires to keep me and my family safe in our minivan. Plus, they helped to keep the costs low. Thank you, Edwin and Carlos!
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February 2024 by Evan Kransdorf
As always they were polite and efficient. Highly recommend
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February 2024 by David Kapp
Alexis was great & very helpful.
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January 2024 by Annette Shapiro
This is a review for Carlos Molina, Manager of Pep Boys on 1800 Artesia Blvd., Redondo Beach. Carlos is professional, accommodating and above all -- very ethical. He assisted me with a defective battery return that involved contacting 4 other locations to locate another battery and he picked it up from a distant location the next day plus followed up with a notication phone call. Superb customer service -- THEY SHOULD CLONE HIM!!!!!!
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January 2024 by Dale Johnson
Great treatment and professional service
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January 2024 by Lourdes Doss
Always good service at this location
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January 2024 by elizabethmarie avalos
Customer service was very good.
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January 2024 by Susana Kimbell
Edwin was outstanding.He precisely conducted all reports in order to make sure my battery was great and I will be safely return home. He is a great and because of him definitely will return again.
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January 2024 by Jason Kolodziej
Drop-off was quick and easy, as was pick-up. Clear simple communication. A great experience.
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January 2024 by Eddy Martinez
Very professional and honest. I have had great experiences every time at this Pep Boys. They do it right!
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January 2024 by James Fordiani
I get a flat on Dec 23rd and these guys have me drive all across town tracking down my set of tires just for them to be like lol we gave those away to someone else. You're out of luck sucks!Horrid service.
