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March 2024 by Susan P.
Grooming is horrible here and no customer service. Most of the people at the front are super nice but Jennifer one of the managers is super rude!! She's new and has a power trip but her title means nothing to the real world. Must be her first management position in life so she had me on speaker while speaking with me on the phone from Petco grooming for no legitimate reason. The level of professionalism and class is at the rating of ZERO. I addressed my concerns calmly and she started to panic as well as Justin lol. Neither of them could handle customer service amicably. Lisa is pretty nice and helpful. Everytime I took my dog here she ended up not getting her ears cleaned correctly so she got 2 ear infections from them not cleaning them thoroughly. It's obvious that Justin was rough with her ears because she won't let me touch neither of them!!!!! She won't stop shaking her head and and they're now pink. My dog also came home with bumps all over her body after getting groomed. I should've paid more attention to the reviews. I did contact corporate about Jennifer and Justin so we'll see if they make changes.
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February 2024 by Sally K.
I took my dog to get his haircut and a younger female worker basically cut it so short he looked like a wild rat. My dog kept licking his body and wouldn't come out from behind the couch for TWO weeks. Turns out the female worker cut his hair so short I could see almost open sores throughout his whole lower body. I do not recommend this place for anyone who loves her dog.
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February 2024 by Theresa B.
I've been casually visiting different pet stores when I'm out, looking for supplies, treats, etc...for my Betta Fish. This Petco at 537 N. PCH in Redondo Beach had next day pickup on something I wanted, so I revisited it for the first time in awhile. I won't need to go anywhere else in the future! Their selection of Betta food rivaled the total of all the other stores I've visited, including many brands I had never seen before. I left with far more goodies than I anticipated! The store was clean and well organized. And Alex, the employee who greeted us and checked us out, made us feel very welcome. I am so happy I rediscovered this gem!
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January 2024 by Manuel Garzaron
Left my doodle for grooming. They asked what length they wanted and they went the shortest all around except her ears. She has multiple bald spots like the one by her eye (gladly she wasnt hurt), and went for zero on her belly. Very disappointed, unless you want your dog to be quickly fully shaved with no attention, I would take my dog elsewhere.
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January 2024 by くコ:彡くコ:彡
A huge variety of things
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December 2023 by Michele Holmstedt
Everyone there is really friendly and helpful
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November 2023 by Libby Ayau
The cashier was attentive and friendly..
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November 2023 by Mirium O.
Review is concerning "VETCO" the representatives, vet techs, (Petco, Inglewood Blvd. Redondo Beach, Ca). Nov 10 2023 Very poor attitude, customer service from Vetco vet techs there. Many in line were donating their time rescuing needy animals, while the vet techs intentionally took their time Representatives with Veto provide incorrect information over the phone concerning prices to lure you in there, then vet techs try to charge exorbitant prices for unnecessary procedures (ex. $53 for a test). I will go to rescue organizations instead, that are not trying to take advantage of people rescuing animals from shelters and the streets.
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October 2023 by sandra burns
I HAVE A LARGE ALASKAN MALAMUTE, ZIKO. HE IS A RESCUE, HE IS 7 YEARS OLD, 165lbs AND DOESN'T TAKE TO GROOMING WELL. JUSTIN IS HIS GROOMER AT THIS LOCATION. HE IS PATIENT WITH MY BABY WHO CAN BE DIFFICULT AT TIMES, THE OTHER GROOMERS THERE ARE OK, BUT JUSTIN IS WONDERFUL !!! I MAY HAVE TO WAIT FOR AN AVAILABLE APPOINTMENT, BUT SMALL PRICE TO PAY FOR A GREAT EXPERIENCE FOR MY BABY
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September 2023 by P Lopez
I was greeted. I found what I was for but they only had 1,so that's all I bought. They only had 1 cashier so I had to wait for the clerk to finish a customer look for his item.
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August 2023 by Diane Havenner
Much better service than Petsmart where I usually shop. I may switch over to Petco.
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August 2023 by KT Kitty
I own cats & have owned dogs. This is the first place I always shop, and it never disappoints. I have purchased cat/dog toys, pet beds, bowls, pet food, combs and brushes from this location. It's well stocked and the employees have been very helpful.
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August 2023 by Mlssak Parseghian
Great local business. Large selection of items for your furry friends
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July 2023 by Joey Craig
Very nice & helpful store clerk
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June 2023 by Alyssa Daisy
Ellie in aquatics is extremely knowledgeable. Answered all of my questions while educating me on how to maintain a healthy tank, as well as the best species to mix together. AwesomeEmployee, go to them for any questions regarding tanks/aquatic life ?