-
July 2025 by Ricardo Gomez
Friendly and helpful staff. Clean place.
-
June 2025 by Brenda Salazar
This Petco has everything.
I often find myself going to different stores to find the product I need but here you will find everything and options to choose from.
-
June 2025 by Brandi Andrews
My experience here was a good one the only reason I didn't give 5 stars was because they could use more floor help that way cashiers don't have to come from behind the register while there's a long line to help others find stuff on the floor
-
June 2025 by Denise Acosta (SnoopyLone3)
All the employees are very helpful and knowledgeable I've always gotten great suggestions and information every time I go there. Keep up the good work
-
June 2025 by Gian Godet
They need more works on the floor to help customers
-
August 2024 by Jose Hernandez
Variety of animal food, toys and excellent customer service
-
July 2024 by Cynthia Paez
Great customer service ?
-
July 2024 by Yecenia Carrillo
Wasn’t too happy with my pet roomie
-
July 2024 by Frank G
Very helpful & friendly cashiers
-
July 2024 by Nirja Gajjar
I hate leaving bad reviews but I’m feeling unheard and very disappointed with my grooming experience with Ivaan. After spending several minutes and showing photos of what I didn’t and did want for my goldendoodle’s cut - and him taking a photo of the goal photo - the end result was so different and disappointing. The head and neck aren’t blended and I asked for his chin hair to be longer. It’s like I wasn’t heard. I will not be returning to this Petco for his grooming. I will not tip again before seeing my dog first either.
-
July 2024 by ANGIEE JOANAA
So upset I went in to an exchange he gave me a “gift card” to use online because my item was cheaper turns out it wasn’t even a gift card , it was a “merchandise card” that I can’t even use online! What a waste of my time now having to go back after all and get it in person
-
July 2024 by Kimberly
I have been a monthly paying member of Petco’s Vital Care Premier plan for what is going to be two years now. I visited the store tonight to buy cat food. Unfortunately, I met the manager, Maria, who did not want to honor their advertisement. Most importantly, she was unprofessional with her delivery and blamed customers for the "misunderstanding."
I wanted to purchase 4 "Temptations" bags (cat snack bites) because they were on sale. The cashier let me know there was no sale on the bags and asked Maria to go look at the tag; I now regret not going with her. She told the cashier, via walkie-talkie, that the sale was for a smaller size of the Temptations bags I chose. I then walked to meet Maria so I could explain to her why that was not the case. Once I got there, I realized she had removed all the larger-sized Temptations bags from the advertisement. I let her know that I noticed what she did. She then blamed her customers for the mistake. It was obviously a Petco staff mistake; there were too many large-size Temptations bags for it to be a customer mistake. To top it off, there were many large-size bags of two different flavors in the same advertisement. She removed both before I got to her.
I need to add that I had no idea the advertisement was not for the large size that I picked but rather for the smaller size, which was an honest mistake. If she had been professional with me about the whole thing, I would not be leaving this review. Her demeanor was not that of a manager or any employee. Her facial expressions and tone of voice in our conversation were out of place. I left buying the cat food (40 cans) and two Temptations bags, but I now feel I should not have bought the bags.
I later called the store to ask how to cancel my cat's monthly plan; Maria picked up and let me know I only needed to remove the card on file, and the plan would cancel itself out. I could be wrong, but that doesn’t even sound right. I will be calling tomorrow to confirm.
Maria, you need training on how to handle what you failed to make correct today. It should always be a priority to keep a respectful and professional relationship with your customers—members or not. Blaming your customers for your or your employees’ mistakes, like false advertising, should never be your go-to reason for why your floor is not running properly.
-
July 2024 by Fernando Alvim
I've been going to this same store for 2 years, I buy food for my cat, I spend an average of R$90 per month in addition to the plan I pay for... due to the poor service, today I'm canceling the plan and I won't go to this store anymore.
-
July 2024 by Jonique Jamerson
Unfortunately they don’t groom cats .
-
June 2024 by C Garcia
This location is horrible at online & in store pick up. Never again.
