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June 2023 by Margarita H.
Great staff, super nice and friendly. Would highly recommend opening your checking accounts here as you get the personal service you used to get from regular banks . You will not regret doing business with this credit union.
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March 2023 by jimmyzeledon
If you’re looking for a Credible Credit Union for all your financial needs, this is the best one! Great customer service (which is hard to find nowadays) and have a good sound mind that they will answer all your questions (Victor) on any and all financial needs and questions you may have. Be it from opening a Saving’s or Checking Accounts to financing your auto loan or mortgage financing, Victor will go ahead and make the process easy for you and explain the necessary steps to achieve your financial goals. Rest assured this is the best place in town, and ask for Victor when you stop by.
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March 2023 by Lenin Zeledon
A little over a year ago I was in the market for a new car loan after I was involved in a car accident. I previously was doing business with the Pasadena Federal Credit Union for years. When I tried to get a car loan with them they were not able to assist me. My younger brother Victor Zeledon informed me about South Bay Credit Union and encouraged me to submit a car loan application. I worked with one of his team members and I was approved with my desired amount and reasonable interest rate. I found the whole experience very easy and seamless. I was kept informed at every step of the process and all of my legal questions were thoroughly answered. My loan was funded fairly quickly. What I enjoyed the most was the attention to detail and personal touches. When my loan was approved I received a handwritten note "welcoming" me to the South Bay Credit Union family. Then, on my one year anniversary I received an email regarding the same. This is how customer service is done. I highly recommend Victor Zeledon and his branch team at the 2023 Artesia Blvd. location. I am a customer for life now. Give them a try! Stay safe and well everyone!
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March 2023 by olma arevalo
Great bank, great customer service! Staff Nicole, victor, jovonna they will go above and beyond to help you. Thank you South Bay!
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October 2022 by Sophia Ramirez
It is painful to call this bank. Always on hold for eternity!! This has to change.
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March 2022 by W D
They can't keep a staff and the staff they have belong in a trash can.
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September 2021 by Erick H.
I went in the to refinance my car and Victor helped me. I got the loan I wanted, he answered all my questions and concerns. He got me in and out quickly. Definitely recommend coming here for a loan. Ask for Victor
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August 2021 by mohammad Yusri
Took 3 calls and 4 different individuals to finally set up and appointment for a refinance...they finally set it up and said to be expecting there call...and nada. Looks like this place is rundown and out of date I guess. Kinecta credit union is a better choice
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August 2021 by John A.
Just got my pre-approval for a new Tesla and opened an account with Victor Zeledon who was very helpful through it all and made the process a breeze with his communication. Would highly recommend asking for him.
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August 2021 by Linda Edwards
Not set up for ZELLE??? Very inconvenient compared to most banking institutions
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July 2021 by Mike P.
The SBCU has been a part of our business for 15+ years now. We live them because we aren't just a number. It's a real personal touch. This afternoon we met a real nice outstanding person. Nate, made us feel like part of the family. We were rushed and Nate helped to relax, take a deep breath and get grounded again. THANK YOU NATE FOR THE KIND WORDS.
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June 2021 by Carol L.
Thank you so much to Victor and team! I needed to open up an emergency account same day for my son. It was so easy to set up an appointment right away. As soon as I walked in- Victor got right to work and had my account open in less than an hour. The branch was super cute and clean. Parking was easy, as well. Will definitely be back in future for other banking needs. Thank you!!
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June 2021 by Chance Weldrick
The ATM is never working in the mornings, seriously thinking about closing my accounts there because how of inconvenient this place is to use...
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May 2021 by Byronique G.
Just opened my savings and checking with Victor Zeledon and he was so great and helpful great service!!!
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May 2021 by Christian T.
Victor was very helpful in getting me set up with refinancing my car and getting my new account set up, very grateful for the help that was provided!
