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December 2021 by Doug E.
Covid testing process is ridiculous here. Had to sign in with Google three times and sign two consent forms before I could even see available times. Of course there were none in the time frame I needed. What a waste of time. Go anywhere else first.
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August 2021 by Ivanka J.
Great Store! The employee was very helpful since we had to grab urgent things from an injury. He helped us find all the items. They have very good pricing for medical things like creams and tapes. The ice cream is also very delicious. They operate late hours which was very helpful!
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April 2021 by Rosie A.
I would give them 0 starts, I've been waiting for a refill for 1 week, calling sometimes twice in one day and the pharmacy dept told me they haven't heard from the doctor and that they had sent multiple request. I finally called my doctor's office and they said they only got 2 request today ( conveniently after I called the pharmacy earlier). I hate liars. Going back to Walgreens
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February 2021 by Nate P.
Hey. Thanks to the helpful cashier, this isnt for u. U get 5 stars. The old manger lady who followed me around the store like made me feel uncomfortable. Zer0 starz
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October 2020 by Nelly M.
Hours are not correct!!!Walked here at 6:30am from my hotel because yelp showed it was open. On weekends right now it does not open till 9:00am. I recommend calling the store to check on hours before coming in.
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February 2020 by M. N.
This is the first time that I wish I could use negative stars, for all the extra time and work this pharmacy has cost me and my doctors. On Jan 27, my doctors electronically passed a prescription and when I went to pick it up, Rite Aid said they didn't have it. I called my Dr. office and they had the confirmation on it and called BS. The Dr office cancelled the script and reissued it on Jan 30, getting a 2nd confirmation. When Rite Aid filled it, they didn't have enough pills, so, they went ahead and changed the quantity on the script their own. So, I'm having to have my Dr office spend time fixing the moronic actions of this Rite Aid. I've talked to a Rite Aid district manager, and I'm going to hit up the state Pharmacy board as well. I will move everything to CVS after this, even though Rite Aid is closest to home. I can't waste this much time, nor can my Dr office. It's a shame they just can't process prescriptions AS WRITTEN the FIRST TIME they are transmitted. UGH! -3 Stars
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January 2020 by Sarah M.
Something needs to be done!!! Why does this place not have any security or loss prevention? As someone who has been a regular costumer at this location for years, it's appalling to me how often I see shoplifting - on a regular basis. It's gotten so bad! Whether it's the obnoxious high schoolers from Redondo Union stealing after school snacks, cosmetics or alcohol, or the meth addicts stealing from the electronics aisle (only to later return the items with a stolen receipt). Not to mention, that it's an absolute mad house when the high school is let out!! These high school kids are disrespectful to the other customers and to the employees, the store should have more staff during these hours to handle the overflow of unmonitored teenagers. It's no wonder that the employees only allow a few students in at a time, they really should not have to babysit a bunch of bratty kids while they are also expected to monitor shoplifting and provide great customer service!! The homeless people and other random wanderers who hang out at this store, make me feel unsafe and make me feel unvalued as a customer. I literally saw someone remove an entire door on the locked perfume display and not a single thing was done. It's extremely uncomfortable and disappointing that there is crime happening right before my eyes and nothing is being done to protect the valued customers that spend their hard earned money in this store. It's shocking that this issue has not been addressed. It does not send a good message to your regulars and the citizens of Redondo Beach. It's obvious that more people are stealing from this store because anyone can see how easy it is to get away with it. It's gotten completely out of control and something needs to be done. I have spoken to other customers and the employees and they share the same concerns. Redondo Beach is a nice city and this should not be happening in this town. Me, and my neighbors and their families should feel safe shopping in this store. Please do something about this issue or I will take my business elsewhere!!
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January 2020 by Aditi C.
I wish there was a NO STAR rating! Yesterday, my daughter and her friends were treated like CRIMINALS when they entered this Rite Aid. She and several of her friends went in to get Thrifty ice cream after school. They were told that they could only enter the store three at a time. They were yelled and and subjected to RUDE and OBNOXIOUS behavior by their idiot employee. After they entered the store they were followed around like criminals. They were PAYING customers who bought ice cream! I realize that this store may have had problems in the past with students being rowdy since the store is close to the high school. But the actions of a few bad kids does NOT justify treating ALL kids like crap before they even walk in the door! What the HELL is this?? It's straight up discrimination!
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October 2019 by Ray 390
Rite Aid put the machine in the worst location ever! They have it next to all registers and I barely could here the guy talking !! Kids and people were Loud which is fine but Rite Aid should move the machine somewhere more quiet!I ended up just canceling the transaction and going somewhere else to continue
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August 2019 by Shanna R.
Was in there August 1st around 11:45am; employee named "Angie" went out of her way helping me find an item that had been relocated! After checking numerous locations she finally found it. Many thanks Angie, keep setting the example, setting the bar high, and just plain ole' good customer service! Hats off to girlfriend!
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March 2019 by Redondo B.
Had some questions about some items. Asked cashier to get someone to help me and he acted like I was bothering him... Went to the dept and wrote this review while I waited waited and waited. No one came so after awhile, me and my wallet left. Cashier looked up as I was walking towards the door and then looked away. If you want a store where no one will help you, this is the place.
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February 2019 by Ray Wa
Rite Aid put the machine in the worst location ever! They have it next to all registers and I barely could here the guy talking !! Kids and people were Loud which is fine but Rite Aid should move the machine somewhere more quiet!
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February 2019 by Mariana M.
I go here all the time and they are always rude. Today me and my friends were buying things for a party and they kicked us out because we were being noisey and laughing a lot. I understand y'all don't like your job but you need to respect your costumers. We also got kicked out because we were laughing about a comercial that is about vaping and they kicked us out like GET A LIFEEEE
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October 2018 by Jesseka B.
This is by far the worst pharmacy I've ever visited in my life I come to Redondo Beach to spend time with my sister quite often and occasionally I come to this location and have had nothing but difficulty filling my prescriptions. The pharmacist is very unprofessional and rude. I would not recommend you bring your medications to this pharmacy unless you plan on making this your primary pharmacy and you live within 5 miles of the location. Otherwise you will be treated like you're a Dr. hopping pill popping criminal. It's really unfortunate that people who legitimately have health conditions and required continuity of care get declined 4 important medications. Shame on this pharmacist for not contacting my physician to verify information rather than publicly humiliate me and waste my time. I will no longer visit this Rite Aid for any kind of purchases and I will recommend to all my friends and family to choose an alternative pharmacy. I will be filing a complaint with the proper agency for misconduct pertaining to not protecting my information as other customers overheard the rude and condescending comments from the pharmacist. I will also follow through with my attorney about my HIPPA rights
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July 2018 by Trey H.
This seemed like a very solid Rite Aid. The staff were very friendly and greeted me upon entering, selection of food and goods was fine, and the line was short when I went to checkout.