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March 2023 by Tina H.
This Vons isn't my favorite.The employees aren't friendly nor helpful.A lot of their produce and meats are overpriced.The stores layout isn't very user-friendly nor is well maintained.I definitely don't recommend this location.
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March 2023 by Shaun B.
Be careful when you purchase a gift card from this location, I bought a $25 iTunes gift card and the redeeming code was invalid. The store will not give you a refund or exchange the gift card instore you have to call the customer service number on the receipt and deal with them. So if you're at this location make sure to check the gift card that you grab because there might be a chance it's been opened, used and glued back.
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February 2023 by Alistar L.
I stopped by 02-27-23 at 2PM to pick up items to make stew. The entire cold produce section was empty. What happened?
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January 2023 by Char M.
The worse grocery store. There is always a line and they are always out of everything. Fruits and vegetables go bad within 24 hrs. Apples go bad or taste like mush after a day or two. They were once out of bananas and raspberries. The meats are not labeled correctly. Bought what I thought was a ribeye steak and it was actually a NY steak. This is not acceptable. I will not buy any groceries from Vons ever.
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November 2022 by Tony Yuedong L.
This review is specifically for the pharmacy. Worst run pharmacy in customer service, logistics, and experience. Had my doctor send in two prescriptions. They never pick up the phone. Tried 3 times for 2 straight days. Went in person, was told the prescriptions were being ordered but no ETA was given.2 weeks later, had gone in thrice physically and the answer was same. Decided to ultimately go with another pharmacy.
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September 2022 by C. A.
I encountered a super rude cashier yesterday. Not personable nor nice at all. I did nothing to her........ lol She was having a full on lively conversation with the guy she checked out in front of me. I said hi & she asked for my club card number and all that..... 'You have a nice day too ma'am,' is what I ended up saying to her as I completed checking out & walked out of the store. Never said 'thank you,' or anything. What ever happened to customer service? I definitely hope to have a different cashier next time. That wasn't cool & quite unpro.
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August 2022 by Sharon P.
Summer in the '80's was awesome. Daily beach visits complete with boogie boards, giant beach towels, Panama Jack Dark Tanning Oil and a Little Playmate filled with diet Coke and ice. If we didn't lunch at The Shack for a famous Shack burger, we'd procure snacks at the nearby fully equipped liquor store which in our opinion was a dream store filled with all the important snack items one would need for a successful day at the beach. By snacks I mean a tub of sour cream, Lipton onion soup and a big bag (or two) of Ruffles potato chips so we could make onion dip right on the sand. To this day none of us have any idea why we didn't prepare it all at home...even more perplexing was the fact we never had an implement to mix the sour cream and soup mix together. Thank goodness for my dual purpose hairbrush, in a pinch the handle was a perfect stirrer. Chalk that one up to whack-a-doodle young people.Variety. This is what I love about national grocery stores. Sure you pay a little more but have you seen the prices at those Organi-bland-veg-alterna-plant markets? They give a whole new meaning to "whole paycheck".Whether you need Frosted Flakes or European butter, diet Coke or milk alternative, produce in all colors of the rainbow or candies to satisfy your sweet tooth or liquor to stock a bar for an epic party you can usually find what you need and want at stores like Vons. For some reason it was June 20th then all of a sudden it was July 4th and dagnabbit I dropped the ball at prepping for the weekend barbecue. Too late (too lazy) to get in gear for potato and macaroni salads, ribs or anything close to a blueberry or apple cobbler. Nope instead I popped on over to Vons for deli prepared salads of macaroni and potato and all the fixins for gourmet burgers and Piña Coladas. I doctored up the potato salad with tarragon, sour cream and scallions and added red onion, cheddar cheese and orange bell pepper to the macaroni salad and just like that I had semi-homemade salads faster then you can say prestidigitation!Hand formed patties for bbq bacon cheddar burgers complete with fresh produce of green leaf lettuce, heirloom tomato, avocado and beer battered onion rings as a garnish or slap 'em on the burger for an extraordinary burger that would have cost you 25 bucks at any of those trendy burger joints.Piña coladas served throughout the day made July 4th a success...all thanks to Vons. So glad you're in the neighborhood. Keep doing what you do.
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July 2022 by Mr O.
Nice store, good location, with great staff. They usually have everything that is advertised. Be thankful that we still have food to purchase. There will always be complaining affluent elitists who should stick to restaurant reviews.
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June 2022 by Jenn J.
This Vons is the pits. It's located in between an affluent neighborhood and a not so wealthy neighborhood. It is near a freeway exit where a hooker does business. There could be a mix of clientele but here's why this Vons does not attract folks from the better neighborhood. All customers are treated with mistrust and a lack of respect. As if we are all the lowest common denominator. The store does not step up to be the beacon of equality. It really does the opposite: The supervisors are confrontational, even when they are wrong and their subordinates (checkers, butcher, etc) tell them what's true. No apologies. There is a general lack of manners or good citizenship. What a waste of my time and insult to the industry of customer service. I will not return.
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May 2022 by Seneca G.
I am writing about the VONS that is located on Rosecrans and Inglewood Ave. This store is very convenient, well stocked, has a great Starbucks, coin exchange and great selections of items. I am mainly writing to commend Joel. He works in produce and everytime I enter the store, I always know if he is on duty. All of the employees are hardworking but Joel goes above and beyond, items are in place and he is always friendly and ready to assist. I informed his manager, Alberto, who is also helpful. Sen. Gil
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May 2022 by Dona N.
The VONS is fine... the people that come there are something else. I watched 2 arguments that almost lead to fights at the entrance of the store and in the parking lot. There were a lot of teen Agers hanging around there too... I just wanted to load my groceries and GO!
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March 2022 by Will B.
I came in one morning to grab some cinnamon rolls. All 6 self checkout lanes were closed and they only have 1 lane open with a big line. After standing in line for 9 minutes I gave up and just left. I don't understand what's the point of self checkout if they're closed? What's the point of having a security guard if he's just on his phone? Not to mention this store is extremely dirty, small selection of groceries, and terrible customer service.
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February 2022 by Jake S.
Came in to buy some items from a weekly ad. They checked that the items I bought qualified but their system for did not ring up the discount. Spoke to the store director Alberto who flat out told me there's nothing they can do and would not override or honor the discounts from the ad. Alberto had a frustrated and poor attitude as well. Just an overall poor experience.
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November 2021 by Cyn L.
I shopped at Vons yesterday to pick up a couple things for Thanksgiving. While I intended on just getting some sausage for stuffing, I ended up spending over $90! They had a great deal on bone-in rib-eye roasts for $6.99/lb with their digital coupon. Kudos to the younger gentleman in the meat department. I was looking for a smaller sized roast and he located one for me in back. I also found Haagen-Dazs ice cream pints for $2.99, with required purchase of 5 items. No problem! It's my favorite grocery store brand. And since I received my vaccine at Albertsons, I was able to apply a 10% off coupon towards my entire purchase at either Albertsons or Vons. Surprisingly, I was expecting the store to be packed the day before Thanksgiving. With a little patience, I was able to shop and be on my way in a reasonable time.
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November 2021 by Antonio R.
This Vons is very convenient to go to when you're headed to the pier. You can stop in here and get wine, water, snacks, as well as sodas or whatever else you would need to spend a day at the beach. Or if you wanted to have a picnic at the beach. There's even a coffee bean here. The supermarket is easy to get in and out of from the street. And there are lots of self checkout registers you can use. I would come back here.