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October 2023 by Kelly M.
Very good service, Ray Kong is the best in Bay Area; and the financial manager Kelvin is very knowledgeable and helpful. Highly recommended!
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October 2023 by Charles D.
I have been dreaming for many years of owning a 911. As a car enthusiasts at heart, I loved the Porsche 911, however I thought it would be impossible to get one. At first my wife and I were exploring owning a Cayman GTS so we reached out to Porsche at Redwood City. I was able to meet Gary Ho, and David Saucedo. Gary helped us to make a sound decision by switching our purchase into a 911 instead of the Cayman. This was back in 2020 when the market conditions began to heat up. I feel so fortunate to have this car and looking forward to the next purchase, hopefully a GT3. I want to express my gratitude to Gary Ho, David Saucedo, and Kelvin Pun from Finance in helping us realize a life long dream!
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October 2023 by Dave K.
Had an amazing experience with Jason Cruger and the team at Porsche Redwood City buying my new Taycan. Would highly recommend them for exceptional and professional service and a great deal.
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September 2023 by Romel B.
I'm very happy with the service I received while purchasing my vehicle from out of state. Jason Cruger was very helpful, made the transaction very simple and smooth!
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September 2023 by Shinji K.
Bought my new car here.Jason from sales was extremely helpful. He arranged his shift to accommodate mine. Few hiccups on my data plan, but all got solved at the end. Highly recommend if you are looking to buy a Porsche.
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September 2023 by rich gioscia
I bought my 1st Porsche 17 years ago, from what was then called Carlson Porsche. Loved my Cayman S and I put 170k miles on it. It was time for a new Porsche and decided I wanted a Taycan. Found a pre-cert '21 4S close to my home but the dealer was asking such an outrageous price and wasn't willing to deal. Trying to sell it for 6k less than original sticker.Went online and saw the Porsche Redwood City had a similar featured Taycan, minus tech package and 6k more miles. However price was significantly lower. Drove to RWC and when I got to the Porsche dealership I was greeted by Gary Ho, as I saw the vehicle listed online. It was immaculate and Gary was highly knowledgeable of the car's features without having to look the car up on his computer. He clearly explained all the key details of an EV Porsche and took me on a great test drive. He proved to me how well this car performs, especially in regards to their other ICE cars. When I took the test drive I was sold this would be my next Porsche.Working with Gary made negotiating and the purchase decision a breeze. He even threw in the carpet mats, car had the rubber mats. When I picked up my Taycan 4S, he had it all prepped, help set up the car to personalize it for me and had a great big bow on it. I thought they only did this on TV commercials. I highly recommend if you are looking to buy a Porsche, visit the RWC dealership and ask for Gary. He's great!
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September 2023 by Nick Sag
What amazing purchase experience!Thanks Ray Kong for helping and makes my dream come true!If you are in a market for Porsche please stop by and take a visit for Ray Kong. He will take care of you!!!
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September 2023 by Shai Redlich
My wife and I had the Best experience from start till we picked up the car. MY BEST AND #1 SALESMAN "GARY HO".Extremely knowledgeable, helpful, patient and professional all the way. Always returned my phone calls or text even on his days off.When we revealed the car, he gave us the best experience we will never forget. he gave us an Amazing walk-through throughout the car made sure that we understood everything before we drove it off the lot. Also Gary called few times to check on us and to see if we have any question regarding the car.I had Porsche cars before, but NEVER had this GREAT of experience with any dealership I used. THANKS TO GARY.
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August 2023 by Ada Ma
Ray has been extremely helpful in our purchase experience! He showed extreme patience helping us built the car on websites giving us many tips; also communicated well when the car hits each milestone in it’s construction; the best part is we ran into some problem when picking up the car and he helped us come up with an alternative which solved our problem in a very satisfying way (although we had to pay extra but we were willing to). It’s a wonderful shopping experience thanks to Ray!
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July 2023 by Gene D.
I have been researching new compact luxury SUVs for the past 18 months. The last 3 months, I have test driven Mercedes GLC, BMW X3, Maserati Grecale, and the Porsche Macan (3 trims) at various dealerships within the bay area. Once I decided to go forward with a Porsche Macan GTS trim, I worked very closely with 3 Porsche dealerships. Porsche Redwood City was the best and number 1 for me out of all of them! The receptionist at the showroom was very professional and friendly. She approached me and my wife. She was super accommodating and I wish I remembered her name. It was Sunday, 7/30/23, at 12:30 pm. You know who you are! The showroom is like a Porsche Museum with lots of new shiny cars with some unique Paint to Sample colors. The finance manager, Alex Hendardy, is very experienced and super friendly. He explained all the financials and add-ons. He answered all my questions. He was very personable, patient and didn't push anything I didn't want and gave me a great deal on things I needed. I highly recommend my Porsche Brand Ambassador, Samantha Sweitzer. I first communicated with her through an inquiry I initiated at the Porsche USA website. She responded to me via email on June 3, 2023. She informed me the GTS I was interested in was due to arrive on August 4th. I put a refundable hold deposit on it. During these 2 months, Samantha was always very responsive via email and through cell phone. She kept me updated and interested in the status of my future vehicle. She works very hard and even responded to me during her vacation. Samantha also called me on her scheduled day off to inform me of the good news that my vehicle arrived at the dealership a week early! She facilitated the PDI (pre-delivery inspection) before the service department closed for the weekend. Just 2 short days later, on Sunday (yesterday), I was driving home my new car. I am so happy with the outcome.Samantha always puts the customer first and respects my time. Before I arrived at our scheduled appointment, she asked me to fill out forms and give copies of insurance and CDL. She did this so she could build the deal and get the title doc going to help minimize my time at the dealership. She interfaces well with her sales and finance managers making my job smoother and working out the best deal for me. Samantha has excellent customer service skills, and she is very strong technically. It was great to go on a test drive with her and she gave me many pointers and let me really test this Macan GTS machine. Once the purchase agreement was signed, she gave me an overview of the vehicle's startup, operating processes, and shutdown of the vehicle. She helped me connect my phone to the infotainment system and helped me create My Porsche App account. She took her time and helped me configure and control various features of my car! She is quite a mentor. I look forward to when we meet up again for my 2nd orientation training once I get my feet wet. Thank you, Samantha, for exceeding my expectations on a stress-free car buying experience. Thank you for being so sincere, patient, always following through and going the extra mile! Thanks for representing the Porsche brand the way it should be. I love the way you prepped and detailed my future car before I got there yesterday. It's because of you I decided to purchase my brand new nicely optioned 2023 Gentian Blue Macan GTS from Porsche Redwood City dealership. Best experience ever.
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July 2023 by Virginia Chan
I purchased a Cayman in June of 2023. It is the third time that Gary Ho helped me in the past 15+ years (Boxster, Cayman and Cayman). He was adept as well as very informative. He even made sure to answer each and every question I had.I dropped by one week after picking up the car due to a strange twisted seat belt. Gary spent some time fixing it patiently. He delivered on his promise of offering incredible service.Also, Kelvin Pun did the financing and purchasing process efficiently.I would highly recommend buying a vehicle from Gary Ho, Porsche Redwood City!
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July 2023 by Iris Chen
Very nice experience with this car dealer! Ray Wong is very professional and responsive. It took us several visits to decide which vehicle to go with, but he is always patient and explains in great detail about different models and various options for a specific model. I would definitely recommend him to more people!
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June 2023 by Isaias Contreras
Valuing everyone's time that stops by to read this, I highly recommend visiting Carlsen Porsche in Redwood City, especially if you're in the market to become part of the brand.Rudy, my sales agent, was great! His patience and service sold me on becoming a customer of this fine establishment.What I loved the most about working with the Team here, is they were truly open to negotiating and respected the budget I had set forth for myself. Alex in Finance was phenomenal with making it super easy for me to complete the paperwork with the credit union of my choice.David, the General Manager has been so patient as well and understanding of what it means for me to be treated as a valued customer.Tam, my Service Advisor, has been on point with communicating and taking care of my transportation needs for when my vehicle was taken in for warranty service.I truly believe that the culture of taking care of the customer here comes from upper management and quite honestly, it's rare to have these types of experiences given today's retail climate.Prior to my purchase, I conducted hours and hours of research and contacted several Porsche dealerships nearby and cross-country even! In the end, visiting this dealership and the welcoming spirit I encountered is what sealed the deal for me!Why go anywhere else? Carlsen Porsche in Redwood City is the place you seriously need to go to!
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June 2023 by Mich L
Working with Ray Kong was a very smooth and fast experience. We relied on Ray's expertise to point out the different features on several models. He recommended us a good loaner purchase but we were not fast enough to grab the deal in our initial visit. We lost the deal in two days. Ray reacted promptly and searched his inventory to identify another vehicle that fit our interests. Ray was sincere and knowledgable and he was never pushy.Kelvin, the Finance Manager, was very friendly. He advised us which warranty package was a good fit for us. The selection was straight forward.Overall, great service.
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June 2023 by Harpreet Kaur Bhurji
I bought my dream Porsche Macan this week. Huge thanks to Gary Ho!! Gary has been of an incredible assistance in choosing my car and various options which work best for me. He is friendly, helpful, patient, extremely knowledgeable and has a long experience working with Porsche brand. He made the entire car buying experience seamless, stress free and has full focus on customer satisfaction. REDWOOD Porsche is by far the best dealership in the bay area and Gary Ho is the best, I highly recommend reaching out to Gary of you are looking for your next Porsche!
