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October 2023 by Devin Patel
Facilities are very nice, but prices skyrocketed over the span of 1 year. Customers who had been faithful clients for >5 years were completely priced out.
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June 2023 by Hari Ganti
The storage itself is fairly nice, and offers what you would expect from wine storage, but the issue is the rent increases. For the first couple years, these were reasonable, but my unit rate went from $32 to $44/month this past January (up from $25 in 2020). At this increase rate, the rent will be more than my collection is worth. While I understand that market rates change, for existing customers, this is a pretty poor experience. For the price of rent to the end of the year, I could now buy a good wine fridge.
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January 2023 by Andy Abramson
Decent dedicated wine storage. Easy access. Pricing better then some other local facilities.
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August 2022 by Dick D.
Well this place stores your wine alright, but be prepared for rent increases every year. It's gotten to the point where it's cheaper to buy a big wine fridge.
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May 2022 by Aalok Patel
Great options for wine storage! They have several options depending on how much you want to store (10 cases, 50 cases, etc.) too.
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February 2022 by Rusty Rueff
Great place for offsite wine storage. Safe, complete in services, well-built and very clean. Responsive team as well. Worked for me!
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September 2021 by S N
New ownership changed broke open my locks. removed all my wine 1000s of $$$ worth and refuse to hand over. unfortunately i dont have a paper copy of the contract. how secure is this place if the owners themselves can take your things from you?
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September 2021 by Ramon Quesada (Ramy)
Excellent wine storage facility. Tyler and Janelle who helped set me up are super friendly and helpful. Reasonable rental prices.
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May 2021 by Subramanian Narasimhan
New ownership changed broke open my locks. removed all my wine 1000s of $$$ worth and refuse to hand over. unfortunately i dont have a paper copy of the contract. how secure is this place if the owners themselves can take your things from you?
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May 2021 by Food Dummy G.
Honestly I dont know yet how i should review them. I had stored my wine with them for more than a year. I moved my best wines here - many thousands $$ worth when my cellar broke. I had not gone there for all of last year due to the COVD pandamic and not wanting to take the risk of going indoors into a place that is not ventilated. Apparently the facilities in Redwood city has changed hands. Now owned by (called?) Store quest. So when I went today, my card did not work and keys dont work. We never received any notification either via email or via a phone call. Surprisingly they cannot find my contract. Bottom line, At this point the wine is missing All 100+ bottles - collected over many years. I have no idea now where this stands. Unfortunately for me, I did not have any paper trail of the contract. This is the technicality based on which they decided that I dont get the wine back. Looks like they do have the wine. They just decided they wont give it back. I strongly urge anyone to find an alternative before deciding to store your valuables here. It appears that it can just be taken away from you
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March 2021 by Jose Vargas
Thank You Janelle Zuno. I got a great service from you on getting my storage unit.?
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March 2021 by Michael Sloan
Tyler was friendly and thorough in providing information and a tour of the facility. As I’m new to wine storage, he answered all of my questions and explained options for now and the future. We found just the right wine storage space to suit my current needs with room to grow. Clean, secure, convenient facility. Cheers!
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March 2021 by Kevin Meggison
Janelle Professionalism in her answers and numbers, I'm interested and liked the way, I was treated as non customer at this point.Will get back to you folks by the end of the week.
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January 2021 by Gary Van Ostrand
Friendly, helpful people and a nice facility with reasonable rates.
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November 2020 by Ramon Quesada III
Excellent wine storage facility. Tyler and Janelle who helped set me up are super friendly and helpful. Reasonable rental prices.
