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December 2023 by Socorro Iman
I keep calling but they never answers call probably so they don’t get a walk in appointment. I just need to fix my car tire and buy a new tires cause they have tires available like what I had in my car but I guess this Costco Tire Center is suck .
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December 2023 by Yuntao Zhang
I got four new tires and the TPMS light came on the next day. I went back and they said my TPMS sensors are bad. I'm wondering if this will happen if I changed the tires at America's tire.
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November 2023 by Le Sun
Very quick and nice change of tire! Robert was extremely helpful.
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September 2023 by fox cesar
You make an appointment come 15 min early but is only one person on the counter attending everyone
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September 2023 by Plamen Koev
Set aside 3+ hours to wait, whether you have an appointment or not. Tire was installed inside out, had to bring it back and wait hours again. Tires seem indeed to be cheapest here, but when you add the cost of your time and frustration, it’s probably one of the most expensive ways to replace tires.
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May 2023 by sandy contreras
My car started shaking after I got my new tires. To find out my front lug nots were loose. Unsafe shop to go to. Or at least train your staff right…
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April 2023 by Lisa Conley
Worst customer service. This place used to be better, but now I'll never return. Went for a seasonal tire exchange - you know, changing my winter/snow tires for summer tires. When I purchased my tires in the fall I was told this would be a free service, just like a tire rotation. I checked in today and they charged me $50. Then, they called to tell me they wouldn't do the replacement because both sets were all-weather tires (yes, they're in fact the exact same tire model, the snow tires have more / newer tred and the summer tires have more wear). Of course, it took me hours to get the message because they called and left a voicemail on my home number (yes, I still have one of those) instead of the cell number (THAT THEY SPECIFICALLY ASKED ME FOR WHEN I DROPPED OFF THE CAR). So, hours wasted, sitting around waiting for them to tell me they wouldn't even change my tires. They've lost my service, and we have 4 cars in our family that do a lot of driving. We're definitely going somewhere else from now on.
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March 2023 by Rachel H.
Got a flat at work and couldn't leave so I thought I'd be stuck with the donut wheel forever...But I got to the tire center while they were open, front desk got to me quickly and when they didn't have the tire I needed they checked and found it at another Costco so I drove there hoping for the best.I got there at the perfect moment! They took me on as the last walk-in I lucked out!Very happy!
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March 2023 by Janelle N.
The wait is ridiculous. They are so slow. Customer service doesn't know how to work efficiently. I should learn my lesson by now. Never coming back.
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March 2023 by Mojtaba Abolhassani
Appointment doesn't mean anything here. No one also at the office to give you update
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February 2023 by C D.
Numerous Amazon reviews for Denso TPMS (OEM tire pressure sensors,) say that Costco installed them. This one would not, despite having spent $ on 4 new Michelins.Other than that, all good.
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January 2023 by Jonathan Li
Had a nail in my tire that was thankfully still under warranty, figured it'd be an easy fix. Called them, they told me I had an appintment in two days. My wife shows up at the time they gave me, and she's told nope, no appointment so she'd have to be a walk-in. She waited 4 hours waiting for them to call her before finally going up to the desk and finding out that the car had been repaired hours earlier. She noted that there were at least 4 or 5 other people similarly waiting in limbo in the food court for their supposed tire services. Really poor customer service and communication.
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December 2022 by Nitya S.
Folks have the knowledge, you just have to have the patience to keep asking the questions without pissing them off in case this is your first time or your situation is unique. But overall, they were super helpful and also got really fairly quoted / priced on the tires/ services.
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December 2022 by Sean T
You have to enter through the main entrance, so if you have an old leaky battery to exchange, guess where it goes. I would guess there are a few acid laced shopping carts going around that people are putting their groceries in.
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November 2022 by Ryan T.
Prices are pretty good and the service people were nice, but my car was returned to me without my custom metal valve stem caps which they lost, and air was leaking very quickly through one of the valve stems. I had to bring it back to have the valve stem tightened - if I hadn't noticed that my tire would have been flat by the time I got home.