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September 2023 by R R.
Jason Zafiropoulo is one of the best sales executives I have ever met. His knowledge and help are very instrumental in selecting the options and features so you can enjoy your Ferrari to the fullest.
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September 2023 by randallepperson
I needed a routine servicing and AC Freon fillup, but live at some distance and needed it dropped off one day to be picked up the next. Sarah in Service was most accommodating and knowledgeable, and the art gallery - I mean showroom - staff were the best. Absolutely the best experience of any dealership around.
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August 2023 by oscar fletes
Thank you Ismail for making the acquisition of my new vehicle a reality!The overall experience from quality customer service to the purchase transaction was exceptional. Not only did I get a great deal on the new vehicle, but I also received full KBB value on my trade-in.
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July 2023 by HW S.
On July 1, 2023, I sold my Ferrari to pre-owned Ferrari Silicon Valley's sales manager, Tim Wood. Despite repeated assurances and a fedex tracking number that a check was in the mail, there has been no check 2 weeks after signed sales contract. This is financially irregular and is unacceptable. I will escalate this with both Ferrari NA. apnd the dealership's parent company, Indigoautogroup.
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July 2023 by Ardavon Nazari
It was an absolute pleasure working with Jason and the team at Ferrari Silicon Valley to purchase my new car. It was a complicated out of state purchase and I had time crunch, but they were able to get it done. I have worked with other Ferrari dealers in the past, but Silicon Valley has been the best! Highly recommend them for anyone looking for a Ferrari.
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June 2023 by CJ Wilson
Chris, Ismail, Jason and the team at Ferrari SV has been fantastic to deal with- at this level, clients have huge expectations and the team manages to over-deliver. kudos for the constant concierge treatment and excellent communications.
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June 2023 by Gregory Helbig
I recently purchased a 2008 430 Scuderia from Ferrari Silicon Valley. My salesman was Jason Zafiropoulo. He was excellent, very professional and made me feel welcome. I will definitely continue to do business with this dealership.
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June 2023 by Brian Osborn
I shopped around looking not only for the perfect car but also a long term dealer relationship. Kris and the entire team at Silicon Valley Ferrari were exceptional. The level of professionalism, expert knowledge and a great inventory of high quality cars made all the difference.
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June 2023 by Farhan Qazi
Ferrari of Silicon Valley is one of the BEST dealerships I have done business with. Everyone is extremely professional in the sales as well as the service department. I would highly recommend them to any of my friends.
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June 2023 by A S.
So let me start by saying I am not a Ferrari collector but my business partner is and between the both of us we own about 41 exotic cars (ranging from all different brands) which also means I have visited my fair share of dealerships so I possibly know a thing or 2 about customer service and also dealership etiquette and let me say Ferrari of Silicon Valley are by far at the bottom of the list if I were to ever make a list.First off I messaged their Instagram and was messaging with an individual named Chris who apparently runs their social media...in which I explained how I wanted to insure if I fly into the area I would be able to speak to someone about purchasing a car or 2 and Chris insured me that I would be helped. So I proceeded to get on a jet and fly into Silicon Valley and Chris informed me that when I get there, I would ask for someone named Ismael. So I arrived and checked in and the nice lady at the front told me that Ismael would kindly help me out momentarily...3 hours later I am still there wandering around without any help and I'm not someone to expect high end service but when I'm going to spend $700,000 + I expect at least a hello. But I received nothing so after 3 hours, I messaged Chris again saying no one has helped me and all because I'm just annoyed at this point and I see the message is read but no response, I am absolutely disgusted at this and I will make sure that my extensive network of friends will never shop at this dealership every again because my friends are a reflection of me and I would never want anyone to be treated as disgusted as I was..Very very shameful, truly this dealership is a mockery of the Ferrari brand and this was a waste of my time and also the $50,000 I had to pay Signature Aviation to allow me to leave my jet on standby on the tarmac while I was at the dealership trying to purchase a SF90....Shameful..
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May 2023 by George Vukcevich
Great service. Alto and Henry were extremely helpful in assisting with the recall and Homelink issues. Provided a Porsche loaner for the time my Ferrari was in the service department.
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April 2023 by Roger Chang
Alto who is the director of the service department does an excellent job ! He is professional , patient, and diplomatic . I had an issue with my brand new F 8 that I only had for a week . The parking brake kept activating which prevented the car from moving . Unfortunately, the service department of the dealership that sold me the car did not fix the issue after having the car in the shop for over two weeks . They returned the car with the same issue recurring. Alto said he was fully booked for three weeks and that he would do his best to fit my issue in . He and his team diagnosed the problem within a couple days and notified me of their success The defective part was replaced and they returned my car after five days !! Exceeded my expectations !!
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April 2023 by Iwan Kusumo
I reached out to this dealership and was surprised by their quick response and willingness to help me out.Not only did they take the time to listen to my needs and preferences, but they also went above and beyond to provide me with all the information I needed to make an informed decision about my purchase.One of their Sales Executive Julija was patient and attentive, and she never once made me feel rushed or pressured.She was incredibly knowledgeable and professional, and she was able to answer all of my questions with ease.Once I decided to move forward with my purchase, the entire process was seamless and stress-free. They helped me navigate all the paperwork and made sure everything was in order.I would highly recommend them to anyone looking for a new or used vehicle. Their quick response and outstanding customer service set them apart from other dealerships, and I couldn't be happier with my experience.
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April 2023 by Andrew Teimourian
I recently purchased a 2017 Ferrari F12 from Ferrari Silicon Valley and my buying experience was nothing short of extraordinary. This was largely in part due to my salesman Ismail Burduroglu who was knowledgeable, personable, easy going, and an all around class act. Ismail is truly an asset to Ferrari of Silicon Valley. He gave me a great price on my 458 Italia trade, and he even offered to pay for its shipping across country. I purchased my vehicle sight unseen, literally from the opposite coast, and the Rari was everything Ismail said it was and then some. I honestly could not be happier with my vehicle or my buying experience. I would buy again from Silicon Valley Ferrari without hesitation, especially dealing with Ismail, and I highly recommend them to anyone considering to do business with them. You can buy with confidence sight unseen and you will not be disappointed.
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April 2023 by eddiel
I have not been there personally, my car was transported there from Fresno. I spoke with Service a few times and always felt comfortable during and after the conversations about my car. Very professional and courteous! Thank you.
