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February 2024 by ianuus
Great prices!Maybe this is Google being weird, but this seems to be the page for a small shop in Hayward called Gundam Labs. I visited a few times in 2018, was very nice - more than just a shop, it was a community area with painting and building spaces. I lost track after I was no longer able to drive down to Hayward, but always still liked that shop.If you are the same people, then thank you for making that space, and hopefully at some point with the pandemic over you'll consider bringing it back!If you're not the same people, well, great prices anyway :P
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February 2024 by Ari Schwartz
Great store with a ton of inventory.Note: they are online-only now. No more pickup or in-store shopping.
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January 2024 by Kevin
Bought $200 worth of merchandise and packaging was horrible, no foam or bubble wrap just all the boxes thrown in a big box with a pathetic piece of brown paper on the bottom
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January 2024 by larry grigg
Always out of stock on stuff, I want or need.
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November 2023 by South Bay Vegan
It's a great shop - in theory - but having no option for local pickup is pretty lousy. Newtype or Amazon - it's just ordering from a faceless warehouse either way at that point...I'll happily choose simply driving to another shop that directly serves its community.
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October 2023 by Underwater Pirates
Yo, these folks have a amazing inventory and selection to choose from. The prices are absolutely fair and, in my opinion, definitely better priced then MOST other places. I see a lot of other kits on the site I do not see anywhere else. The shipping is cool and it’s always packaged great and never is banged up or any box damage. I’ve been a customer, and will continue to be a customer.
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September 2023 by Rhandee Leano
Great prices! Fast shipping! Impeccable customer service! (Special thanks to Lear for helping me with my lost order!) Newtype is my favorite place to get my Gunpla needs!
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April 2023 by Big grizzled Gunpla
bought several kits and paints from them recently great prompt service will continue to use in the future
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March 2023 by Juan Ramirez
Someone on an online forum told me about this place! They provide good customer service! Here’s my experience with them:I notice this place had curbside pickup. So I decided I will drive out there and place an order when I get close. I live about a hour away. However I did not know, that it will take a day or two for it to be ready. I emailed them asking if they can switch it to delivery and they were able to! Not only that but they were able to ship it out in a day!
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February 2023 by Jackson Wagner
Amazing they have an amazing amount of options, basically everything bandai has recently printed they have, and I can freely buy anything whenever I want.
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January 2023 by Dirtyassitachi “dolozoned”
Great company, they really take care of their customers especially the regulars. I've picked up locally and have had stuff shipped when I know I won't be able to go myself, both ways are great experiences. They don't just have good customer service for a hobby shop but the best from any company I've dealt with.
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January 2023 by Daniel Pattrell
I've ordered online from here multiple times. Great selection and they are very quick to fullfill orders even during the holidays. All orders have been well packaged to prevent damage. I would highly recommend this shop for your gunpla needs.
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January 2023 by David Ramos
Good online store, but sucks the store front isn’t open to public! I feel like they really should open I believe a lot of people would agree
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October 2022 by Jordan Thompson
Every order I've placed with them has been taken care of super fast. Great prices, prompt communication, and excellent customer service. Shout out to Brandon for providing awesome service for previous orders and taking care of the customer.
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September 2022 by Misha Kikinadze
I love this place so much, it’s a shame that the economy right now forced them to change the free shipping price but I don’t care. This place has fast shipping and processing orders is also fast. I wish that the mg Thunderbolt kits would get back in stock soon but knowing Bandai that won’t be until like mid 2023. They restock frequently and get new items that I’ve been looking for. If I could be honest, I wish this site was less popular so that items wouldn’t go out of stock as fast. I know that as soon as the Rg god gundam is in stock here, it’ll be gone within 10 minutes. Their prices are retail unlike some places, this is really nice since I never feel like I’m overpaying for a hg (looking at Amazon). Overall this place is awesome, and the staff is helpful.
