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March 2024 by Dan B.
I've visited this Party City location off and on over many years. But the last few times I've asked myself "Why the hell did I come here?" and left empty-handed. They have a decent selection of party supplies (and Halloween stuff in October). But good luck finding someone to help locate what you need. And I can't recall encountering a more unfriendly staff at a party store. Cashiers are either cold or jaded. And there's always a longish line. One of Party City's supposed strengths is their wide variety of balloons, including some bigger mylar designs. But you won't be able to buy any on the spot, even if it's just a few standard balloons (They will roll their eyes or berate you). No matter how simple your balloon-wish, you have to order online beforehand, typically by several hours. I tend to operate more spur-of-the-moment than that. For general Party supply needs, Diddams (San Carlos) and House of Humor (Redwood City) are better bets. For super easy balloon-buying, try Everyday Flowers and Balloons in Redwood City.
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February 2024 by Tracy D.
Awesome customer service any last minute party you must come here!!! Steven and Siomara they got you!
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February 2024 by Rebecca Tapia
I went to look for decorations for February 14 and there is almost nothing
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December 2023 by Jackie H
Wanted to purchase an item in store. Online website says they had 3 in stock in store. I couldn't find the item so I reached out to employees for help. They said they probably have them in stockroom. When I asked if they could check they refused to bring any out.
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November 2023 by Kim Albertario
Susie cakes are always delicious but their treatment of customers are not as sweet. I just picked up my cake and have been running around all morning and needed to use the restroom. As I was picking up my cake, I asked if I could use the restroom and the person at the counter said, we do not have a bathroom. It’s pretty sad that the employees are instructed to lie to customers and I could see if I wasn’t picking up an order but really? You have 10 employees working and no restroom at all? Maybe the heath and safety agency should pay them a visit.
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November 2023 by Mike Ramirez
No the biggest store, they had a decent selection for the items they stock. Staff was friendly.
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November 2023 by Heather Ruiz
Can get pricey. But this is not the cheap 99 cent merchandise.I recommend and coming here often.
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November 2023 by Laurie Gilbert
Great help thank you so much ☺️
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November 2023 by Brawl Stars
The floor is not very clean, but the store itself is pretty good. It has a bunch of costumes and masks, recomended, if you want to get something for cosplay.
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November 2023 by Baron Arnold
Super-friendly, patient staff.
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October 2023 by Desmond
Good selection of practically anything you'd need a party! There were many items to choose from that best suit your needs. The employee did a great job explaining how to place orders for when we can pick up the balloons.
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September 2023 by Darshan
Overpriced and limited collection. But you will get basic items like helium balloons for birthdays etc
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September 2023 by Jiasui Ding
Literally 90% of the price tags do not match what's on the shelf or outdated. Had to go to the register check prices multiple times and had to cancel one item because it was more expensive than the price shown. Store members were nice and helpful though. Good selection. Expected better deals since they claim themselves as discounted party store. No public restrooms.
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June 2023 by Christina Jain
No bathrooms so make sure your children use the potty before coming here. Large store with average quality items to browse. Lots of dollar store like party favors for purchase too.
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March 2023 by Lesley Fascia
Great selection of party goods. Any theme you could think of, they had. I was having a pretty big party and needed more than what they had for certain things, so I ordered the missing items online. It was perfect.
