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January 2024 by Ye Zheng
The meat sometimes rotten and smells, be careful
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January 2024 by Eric Set
20 year customer of the Redwood Shores location. Loved the produce and some of the employees (Rico to name a few).However on 10/24/23 I was confronted by an employee as I was driving out and asked if I paid for my groceries, which I did.Make sure you have your receipt when you buy groceries here and dress accordingly. Employees will approach you even when it’s against store policy. Sad. Contacing corporate will get you nowhere. Sad.Fortunately there are plenty of alternatives.Cheers!
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December 2023 by C C
I got very bad service from the deli manager Lilly. I asked her if she could separate my package of six tamales into groups of two so that i could freeze them. She said to go to isle 2 and buy some bags. I asked the store mgr to help me because the previous day they were for sale in groups of 2 per pkg and it didnt seem like too much to ask for. The store mgr took care of me. I gave one star for customer service from Lilly the deli mgr.
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December 2023 by Aamina Ali
I'm switching from Safeway to Nob Hill! Prices are cheapest around per unit, so you get the best value here. I saved over $100 on my grocery bill compared to Safeway. It's also got a nice layout and clean bathrooms. Never understaffed, and the cashier unloads your cart for you and the baggers pack everything nicely. They have a rewards program as well. And as if that weren't enough, they apparently also have Beer on Tap?? Best grocery store ever!
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December 2023 by Maria Klaiber
Excellent store with freshly displayed fruits and vegetables. Friendly staff and clean and organized store. A pleasant store to shop at! Thanks ☺️?
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November 2023 by Ying-Chieh Huang (Jay)
Self checkout does not support contactless payment (Apple pay or Google pay), so the line can get longer than necessary. In general, it is a very good local store.
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November 2023 by Alfred S.
Today again. I say again because you have to be careful with this store. The mandarines are on "SALE ". On the outside shelve they are under 4:00$. On the self cashier they are at more then 6:00 $. I asked the manager to rectify the price, he told me to get the app on my phone. Why do I need the app. It says Sale and nothing else.This is not the first time. I wish we had another grocery store on redwood shores. Nob Hill takes advantage of us.
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October 2023 by S.G.
Please do something about the young black cashier who is wearing dreads.He is always inattentive, always on his phone, slow and disrespectful. He constantly packs a few bags and then slowly starts serving another customer while half of your stuff is still on the machine waiting to be packed. Never saw such a weird customer service... He behaves like he is doing you a favor ...Teach him some manners, do the training or let him go to Walmart. Nob hill is better than this. Never had an issue with other staff at this location
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October 2023 by Bonnie S.
Great location to pick up groceries for folks in the Redwood Shores area. The store is clean and well organized with a decent variety of basic items. Although the organic produce selection is pretty limited. Overall I'm giving this place 2.5 stars primarily based on service - the employees are not very helpful and seem quite unhappy to have to deal with questions.
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August 2023 by Kyle Xu
Be cautious of a cashier named Ryan. He is very rude and impolite. We used self-checkout. There were alcoholic drinks in our items. We didn't buy alcohol quite often and was not aware that we could not check out alcohol at self-checkout kiosks. He came over very rudely and took away our alcohol without any explanation, any instruction about what we need to do next, just used his laser pen to point a notice. He treated other white people shoppers politely with greetings and thank-you after they check out. But to us, no greetings, no thank-you, no explanation, no help, just laser-pen pointing a notice to tell you that you are wrong!!! Cannot believe in 2023 in California, we still have racism. Shame on him. People of color, maybe it's not a right place for you to shop. Even if you shop here, do not ask anything from Ryan unless you'd like to be treated inappropriately. We talked with the manager about this horrible experience right after shopping. Not sure whether they will take it seriously.
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August 2023 by Linda Z.
Be cautious of a cashier named Ryan. He is very rude and impolite. We used self-checkout. There were alcoholic drinks in our items. We didn't buy alcohol quite often and was not aware that we could not check out alcohol at self-checkout kiosks. He came over very rudely and took away our alcohol without any explanation, any instruction about what we need to do next, just used his laser pen to point a notice. He treated other white people shoppers politely with greetings and thank-you after they check out. But to us, no greetings, no thank-you, no explanation, no help, just laser-pen pointing a notice to tell you that you are wrong!!! Cannot believe in 2023 in California, we still have racism. Shame on him. People of color, maybe it's not a right place for you to shop. Even if you shop here, do not ask anything from Ryan unless you'd like to be treated inappropriately. We talked with the manager about this horrible experience right after shopping. Not sure whether they will take it seriously.
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August 2023 by Dave Woodward
Good market! TheY almost almost always have everything on our list. The checkers are hardworking and friendly,
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August 2023 by Luca Garlati
Great store, lots of variety and unique style.(2023 update)Many renovations have been made over the years, but still a great supermarket. The ready-made food is a bit pricey for what it is. Perfect stop for a bike ride.
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May 2023 by Duc Le
They have a good variety of things you can buy from. The food bar is decent for the price, good for a quick meal. The eating area can get improvements. There are very little utensils and the area is quite dusty.
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April 2023 by Julie H.
Just found this store & was surprised to see a poke bar, taqueria, sushi, deli station!! Had the items I was looking for & a great sandwich!!! One stop shop . I will be back