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November 2023 by JQ Ramos
I have found my favorite local place - Every time I have come here, they made my nails look even better than the photos I gave for inspiration! Shoutout to Chloe and Teela - I put my hands through a lot at work, so I typically do gel-ex to protect my nails. Over the month, there has been no chipping or breakage. So happy with finding this salon!
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October 2023 by Fatima Castro
I honestly have never had a better experience at a nail salon! I used to get acrylic sets all the time. I saw that this salon did Gel X nails so I gave it a try. I never went back to acrylics ever again. The retention is amazing and there’s no painful lifting and they don’t look thick and bulky. The set pictured below was from a month and two weeks. Also, the vibe is so quiet and relaxing and they really pamper clients with complimentary water/tea. Great hidden gem!
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August 2023 by Madi Juby
I'm happy with these lovely gel extensions with a chrome french. The design looks exactly like what I requested. I called to make an appointment and was seen right away.The only thing I would change is putting the nails closer to the cuticle. They look grown out the next dayService: Manicure
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July 2023 by Kate L
This place is hit or miss. I went a month ago and Elaine was great - gentle and professional, I would give her four or five stars - and so I came back.Then today I had Kathy (Thao), who I would give one or two stars, because the experience was genuinely distressing. She could not understand what I was saying. She kept buffing my skin until it hurt despite asking her to stop multiple times and to not buff. She kept creating hang nails and then tugging them off when I asked her to cut the sharp edges off of my nails, and the hang nails made my toes hurt. I tried to show her what I was asking for and would have demonstrated but she was defensive and wouldn’t let me touch any of the tools, and didn’t understand enough to get what I was saying.Then she only put the scrub on the front part of my legs rather than all the way around, and the massage was less than a minute long, totally half hearted and didn’t even really cover my feet. She kept massaging my bones instead of muscle. Her finger nails were super long and sharp through her gloves which was painful - I told her that but she didn’t understand me and just kept laughing and calling me ticklish.Usually the door is open but today the salon was hot with poor ventilation on an already very warm day- I asked a couple times if they could turn down the AC and the manager just smiled and ignored me while doing her own nails. The chairs are small to fit in as many people as possible so it was kind of cramped, and none of them are real massage chairs, they just vibrate.What was supposed to be a relaxing self care treat ended up being stressful, and I’ll have to redo my own nails to cut them properly so they stop hurting. I feel disappointed.
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July 2023 by Kira Long
They are great here! Have been coming for a long time and are the only people I trust with my nails. Elaine and Chloe recently crushed it for my wedding nails! I’m in love!
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June 2023 by Naomi K.
I’ve had lovely manicures from retreat but when I was having trouble with broken tips Chloe suggested Gel-x. Definitely pricier than a regular fill but when she said 6 weeks she meant it! First pic 5/4 and second pic was 6/17. Highly recommend and they do great work!
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June 2023 by Alice Leehay
The nail technicians at this salon are very professional and do amazing work. I always get compliments on my nails. The selection of nail polish colors at this salon is impressive. There's always something new and trendy to try. The cleanliness and hygiene top-notch. I feel comfortable getting my nails done here.Services: Perms
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June 2023 by Helen Tu
It’s very nice work they have done! I go there every two weeks for manicure and pedicure, also for hair cut and dye color. Chloe and Vivian are fantastic!I will definitely recommend Retreat Salon! ?Service: Manicure
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May 2023 by Michiko Sanrindo
I have been coming here for a few months now. They are my favorite salon! They have are a one stop shop for everything I am looking for and a very welcoming environment. Chloe will always make sure everyone in the salon is taken care of with great customer service, and she is my go to to get gel X nails. Thank you, Chloe. Looking forward to the next appointment!Services: Pedicure
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May 2023 by Erika Marsh
I paid $186 and tipped $20 EACH!!! To the lady that did my feet, lady that did these horrible nails and the lady that did my daughters nails. $246 for this mess. A nail is so crooked on my ring finger on that same nail the gems are not correct and not the same as right hand most importantly my thump nail already fell off!! I got these done Mother’s Day. May14th the nail came off may18th. I’ve had $100 nails last 3 weeks! But almost $200 dollar job comes off 4 days later. Ridiculous! I didn’t notice all the mistakes right away because my husband came in with my 6month old who was hungry (I nurse) and 4 year old so I was too distracted to notice right away. I tipped so big because that’s who I am also it was Mother’s Day. These people did not do a good job or take care of me like I should have been. Nail tech looked new or she just didn’t care and rushed. I asked for 3 designs that she couldn’t do before settling on the simplest one I could find.
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April 2023 by M C
My go-to for nails. Chloe, Van, Tina, Kim are attentive and lovely people. The service is great and I have recommended friends there, who also love the nail and hair services they've gotten.
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February 2023 by Zolfar Razzaqui
I came here because of the excellent reviews and it was obvious why, when I visited. I was greeted right away by both the man at the cashier desk and by a salon tech. Vivian did my nails. Customer service was great! She did a really great job. I love my nails. She was very friendly and not pushy. Very clean and nicely decorated salon. Honesty the only problem for me was that it was expensive but I think it was worth it because of quality with customer service atmosphere and my nails. I would definitely come back. Thank you Retreat Salon!
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January 2023 by Stephanie F.
Customer service needs improvement and the staff need to treat everyone equally the same. I received a defensive, incoherent response from the business that is an example of how utterly unprofessional they are.
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January 2023 by Jasmine L.
If your looking for a place to relaxing and have some you time this is the place you need to go! They are super friendly, making sure you are relaxed offered some tea and coffee.
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January 2023 by Soodabeh N.
This gel manicure that Van did for me last evening was my best experience ever in the Bay Area. She did a perfect job.