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7:30AM - 5PM
1602 Tacoma Way Suite A, Redwood City
Truck Rentals
“I had such a pleasant experience with my UHaul return at this location. The manager was easy to get ahold of, walked me through the return process, and was courteous and kind during our encounter. I would recommend using this location to another person and will be back! 10/10”
“This was hands down the best vehicle repair experience I’ve ever had. My service advisor, Gabriel, was absolutely incredible.
Long story short, I’ve taken my truck to 5 separate Dealer Service Centers over the last 18 months. 140 days of which were spent at the Dealer Service Center. Ultimately, they were unable to fix the problem (they actually made it severely worse).
I brought my truck into PTR, explained the issue to Gabriel, he knew exactly what to look for and had the truck fixed in 10 days. Had there not been some specialized parts that needed to be ordered, I have no doubt they could’ve had it back to me in a few days.
Not only did they fix the original issue, they also repaired my alarm and horn wiring (theft attempt), and also fixed my backup camera (it would shutter off and on in reverse). On top of all that, the total cost came in ~$,1000 LESS than the original quoted price.
I truly cannot say enough great things about these guys. Shops like this are rare these days. I’m referring everyone I know to them. Thank you Gabriel and PTR for saving me from this truck nightmare. I cannot thank you enough.”
“One of the guys on site, Charles, helped me out with some questions I had regarding shipping containers, pricing on their forklifts, etc, and he gave me a really helpful response from his inside perspective- no pushy sales or anything, just an honest and helpful overview of how he’d handlemy shipping situation.To me, this is a strong signal of good business and a place I plan to come back to for other forklift rental services.”
“I have rented from A-1 for several years, several types of equipment. They are friendly and quick. They train me well. Equipment works well. Clean facility...organized.”
“good equipment, well maintained and the owner wants you to have a good experience. He sets up the trailer, checks it, and lets you know when to return it and how.”
“All the people at U-Haul Redwood City (Woodside /El camino) is very helpful and friendly especially the manager and the ladies behind the counter . I have rented a lot of U-Haul's in different locations but I keep coming back to the Redwood City one. If you wanna stress free rental experience, check this location out.”
“I think there may be some major reporting bias here on google maps for this location. I had such a good experience with this U Haul I almost forgot to review! I bet I am not alone. The staff members working here were very nice and helpful, and everything I ordered came in working order and was timely. The 10’ truck I rented did the job, and came clean. It had a strange tire pressure error, but the staff figured it out right away and we were on our way. The moving bins are also great and reasonably priced. I will come again when the occasion arises for moving.”
“Awesome, helpful people. I was trying to pick up a truck and the app's location wasn't working. Jenifer came to the rescue and saw me struggling through the cameras. They gave me a call and saved me some serious frustration. Very much appreciated!”
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Truck Rentals
“A1 was recommended to us by the place where we purchased our wood cutting machine, to fix an issue we had been struggling with for a few days. I went in today and was so happy to see how well the place is organized and run. From helping me unload my machine to the care with which the issue was resolved -- it was a pleasure to be serviced by A1. The technician (didn't capture his name), was an older gentleman and was remarkable in his ability to diagnose and repair. Shows the value of experience. And the younger guys were there, observing, learning, taking initiative and lending a hand to help. Danny, the manager(?) was excellent, very capable and clear in communication. For the young creatives using the machine in our Wood Toy Design Program this summer -- A1 you just made their day. Your generosity will be felt by many students that walk through our doors. So happy to support businesses like you. THANK YOU!”