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May 2023 by Kirk G
Not always the most responsive staff but they refill propane which counts for a lot.
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September 2022 by Scott Block
Does not install hitches! Change name of store!
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September 2021 by Jill P.
If I could give a zero here, I would. It is seemly impossible to get a hitch here. I ordered one on April 19, 2021, and I am STILL, as of Sept. 15, 2021, trying to get one. They've canceled my scheduled installation date three or four times over the months, and the past two times I've called, they've promised to save me the hitch on site but then never called back (as promised) with an installation time that works for the elusive technician. Five months later, I'm out $273 and still no hitch.
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August 2021 by Katie Franz
People here are very pleasant, helpful, and informative. Location is super ideal, since it is right on El Camino, and if you need to go back up to Woodside, you just exit and take the next right. Process for getting our truck was super easy and quick.
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January 2021 by torreyMama
People here are very pleasant, helpful, and informative. Location is super ideal, since it is right on El Camino, and if you need to go back up to Woodside, you just exit and take the next right. Process for getting our truck was super easy and quick.
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December 2020 by mike
Very friendly staff but expensive
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September 2020 by Ryan Paine
Ordered a hitch and installation online. Called ahead the day before and the day of the install to confirm the part had arrived/was in stock. Made it to my appt on time, had to wait in line over an hour just to be told the part was not in stock. When I complained that I can called ahead, the employee told me that an answering service answers their calls, and they don't really know if something is in stock, so it's not their fault. Poor customer service. Don't go here!
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August 2020 by M L.
Stay away! The place is a nightmare! If you've reserved online to save time, forget it. The process is a joke. You need to provide an additional phone contact to verify your identity! What the heck ever happened to a simple two forms of ID? The is a palpable aura of condescension from personnel working there towards customers lacking the "requisite" identity documents. Checkout is a disjointed mess, being equally stupid as going online to reserve vehicles in advance to save time. Sheesh. "U-get-hauled" is a more appropriate name for this business, if you can call it that!
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February 2019 by Salvador Orozco
It's a good place and close to everyone
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January 2019 by jesus arias
Service is good got my propane filled
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December 2018 by Kent O
Expect to wait in line for half an hour
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November 2018 by JM Howell
Boxes! They've got all the boxes, all sizes. Everything I needed for packing: tape, bubble wrap, paper, bags, it's all there. There's trucks and trailers of course, too.
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November 2018 by Cameron Caswell
Service fast, extremely friendly and competent. A definite recommendation.
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November 2018 by Bruce Durham
Efficient staff, but it was difficult to get out due to chaotic parking lot traffic.
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November 2018 by Louis Gordon
Good service.had everything I needed
