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June 2023 by Andy Q.
This is the worse bank, I went in there with a group to add a signature on the account, not one person knowledge us in anyway. We were their for an hour not one employee went up to ask us if we need anything. I had to get up and tell them we were for an appt at 2:30pm, she said have a seat someone will go and help you. What got me upset is where is the common curiosity to help your customer and ask if we needed anything.! The manager was there helping a new hire and he didn't even come up to us either. This company is just ridiculous no one should have to go through this at all.! By the way Let me tell you this Man that I work for has been there loyal customer for over 62years for his crop business.. Now there going to loose a million dollar company because of this nonsense.
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April 2023 by GABRIEL ALONZO ELIZALDE BURGOS
Fast and reliable
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May 2021 by Christian Serna
Aw I want The Bank of America doors will be open instead of drive & outside
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April 2021 by Agustin Urbano
They still don’t have 2 walk up + 2 drive thru ATMs like they do a town over. And they’re most likely out of cash. I’ll delete when they open up more ATMs. Still better than any boa in fresno
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April 2021 by Chris B.
Closed permanently. No money in drive theu atm nor walk up atm. Its 139pm on monday when tbeir hours clesrly state open until 4pm and the doors are locked shut. Fake business.
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March 2021 by Davis Ward
Slow and inefficient.
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March 2021 by Enrique Calderon
Worst Branch!! Atm never has money, even before now there was never money available at either ATM.
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August 2020 by Jesus Coronado
One cashier and the line is all the way outside. Horrible service
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April 2020 by Alejandro Paniague Arreguin
I can wait, I am used to it from this bank. However, their customer service is HORRIBLE. I was having issues with my credit score, so I went to get help. Maria Estrada helped me and she was extremely rude. She first tolled me that they couldn't help me. So, I said if she could connect me with anyone who could help me. She connected me to a line. However, while waiting for like 10 minutes on the line she was like "there an app where it will tell you in detail whats going on".. she tolled me the name of the app. However, since I was already on the phone I just wanted to get it fixed there. Then she was like "so.. do you still want to talk with them?" while looking down on her desk and playing with her hair.. After I tolled her many times that I wanted to get my answer directly by them.. I got frustrated by seeing her how unprofessional she was, so I just tolled her I would do it on my own. I will definitely switch over to any bank but this bank. ( I had to choose a star, if not I would of gave 0!)
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December 2019 by Felipe Rivera
Long waits for customer service at the teller Windows. Not all persons like me, want or like the use of atms for depósit , since they fail and can't talk to a person.
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April 2019 by Raul Marquez
I am in between banks right now and searching for one to bank with. I had a company that banked with BOA write me a check, so I figured I would go to a BOA branch to cash it. They shouldn't charge me since the company that wrote me the check banks with BOA. Well BOA charged me $8 to cash a BOA check! I have been to a lot of banks (Wells Fargo, Bank of the Sierra, Union Bank among others) to cash checks in similar situations and no other banks have ever changed me for cashing a check that was their own.
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December 2018 by Jasmyn Evans
Why do they only have ONE TELLER! I DREAD coming here.
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October 2018 by Brenda Hernandez
People are nice and helpful.
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May 2018 by Joshua Vaughn
I still not a fan of bank of America. This location used to be terrible. However they have made some improvements and the wait time is getting to be less and less...most days.
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January 2018 by jose paradews
Slowest service ever eecu and chase never take this long honestly not a recomended bank i see people that could be walking around instead of helping others. Waited 25 mins......... tellers are slow and take forever.
