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November 2023 by Rose Ov
I absolutely don't recommend her service.Don't let the name confuse you. she doesn't know nothing about sewing.I ask her to shorten my dress with hand stitching first to make sure the length is right. She sewed everything in the machine. I didn't realize that it was done with the machine. Until I got home I realized it was too long. When I went to the store she insisted it was done in hand stitches. Too perfect to be true. I just left.
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October 2022 by IRENE AGUINIGA
WORST EXPERIENCE EVER I took my green dress for alteration bc I was going to my sister’s wedding and I was the brides made and when I went to pick it up there was 2 big oil stains on the dress, I talked to the owner and asked her what happen since I brought the dress to her brand new and clean and she seemed like she didn’t care and didn’t know and pretended like I took the drees already stained which I did not. Then when she saw that I was getting upset she said she will try to wash it and fix it I went there the next day and she couldn’t remove the stains and I told her to pay me for my dress and she refused she said that what happens to the customers items it was not her responsibility even though she stained the dress . And I end it up without a dress a day before the wedding this is the most upsetting experience I ever had with a tailored place DONT GO TO THIS PLACE IF SOMETHING HAPPENS TO YOUR CLOTHES THEY ARE NOT GONNA TAKE RESPONSIBILITY.
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October 2022 by Angel Angel
(Translated by Google) Irresponsible and unprofessional(Original)Irresponsable y nada profesional
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July 2022 by Karina meza
(Translated by Google) Thank you, Celeste Bridal. I loved your work. You are a very kind and professional person.(Original)Gracias celeste bridal me encanto tu trabajo eres una persona muy amable y profesional
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August 2021 by Jorge Salazar
Worst experience ever! The group tux different from each other !
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May 2021 by Emanuel T
Great place for clothing alterations and custom tailoring. Carmen is a master of her trade. Recommended 100%.
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October 2019 by Ari B.
Dropped off my bridesmaid dress, took my measurements in five minutes (just a hemming). A week later picked my dress up and am now ready to rock it! Thank you!
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June 2018 by Ariana S.
Carmen did an amazing job on my wedding gown! It was not an easy gown to alter as the layers were pretty complicated. She was much more affordable than others I checked out. She was kind and listened to my preferences. We now go to her for all of our alteration needs- my husband needed his pants altered for another wedding and she completed them so quickly and seamlessly! Her hours are great as well. Thank you Carmen!
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May 2018 by Janeth M.
I dropped off a dress over a week ago, 4/23. Carmen was very sweet and stated that she would call me on Wednesday afternoon/ evening to let me know when the dress is ready. FABULOUS I thought! I never got the call and long story short, I went for a different dress since I wasn't going to wait on this dress. Yesterday, 5/1 I decided to go by since I was in the area. It was about 10-10:30am. The sign on the door said OPEN. I parked, fed the meter and walked over. I went to pull on the door only to find it LOCKED. I knocked. No answer. I called the numbers on the door. No answer. Lights were on but no one is home. So frustrating. I just want to pick up my dress already! Today, 5/2 I was going to be passing by the area, so I gave them a call. Let's see if anyone answered and more importantly... if anyone was there!?!? A lady by the name of Maribel answered the phone. THIS IS THE REASON FOR MY 1 STAR REVIEW. Maribel answered and quickly let me know that she is only there helping Carmen. Okay..... So I let her know that I needed to pick up a dress. She then stated that she didn't know about the dresses and that it would have to be Carmen who would need to assist me with that. I asked when would Carmen be in so that SHE could assist me Maribel said that she should be in soon. WHAT DOES SOON MEAN. IN THE NEXT 10 or 30 or AN HOUR FROM NOW??? I asked Maribel for a time frame so that I could plan my afternoon. She then got extremely RUDE. Maribel then said SHOW UP OR NOT THAT'S UP TO YOU. And she hung up! Why in the world would you just hang up on a customer?!?! Clearly it's not her business because that's not at all how you treat your customers. I just need to get my dress back at this point. After that.... I never want to deal with this place ever again. Edit to add UPDATE: -2 Stars at this point. May 3rd I called at 1pm to see if anyone was there. Carmen answered. I let her know that o needed to come by and pick up the dress. She asked what time. I said around 2:30pm. She asked if I could make it between 4:30 & 5pm. I agreed. I just assumed that she had an appointment around 2:30pm. I would respect that. It is after all a business. Well she called me back to 4pm to ask if I could come even later because SHE WAS STILL WORKING ON THE DRESS. I'm sorry.... what do you mean still working on the dress?!?!?! You said you'd have it done in 2 days! You've had it 7 days longer than expected and you never finished?!?! I didn't let her know of my frustration but as soon as I get my dress TOMORROW MORNING AT 8:30am, Finished or Not. I am not ever supporting this local small business owner again! It's absolutely ridiculous that it's taken this long.
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March 2016 by Tiffanny T.
I needed my prom dress to get altered since I go to a conservative school. I honestly was very worried that with all the alterations the dress wouldn't look beautiful. Carmen surprised me, and she did a fantastic job with my dress! I am so happy with it! She is hands down the best seamstress you'll meet!
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September 2015 by Eloisa T.
Carmen did an amazing job in making my daughter's Quinceaí±era gown. I brought her the material and a picture and I told her exactly what I wanted. She made some suggestions and the end product was simply elegant. Her cost was reasonable and she was reliable. The only thing that worried me was that she started on the dress later than she said however, she delivered it sooner than expected. The months of May and June are busy due to prom and graduation but she will advise you to allow at least two months. You don't want a dress in a rush! I will definitely look forward to having my other daughter's Quince dress made by her next summer!