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March 2024 by Cristian Padilla
I’ve been coming to Christina to file my income taxes for years, she does a great job and makes the process painless.
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March 2024 by Martin G
Fast and easy, plus great customer service
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March 2024 by Andrea Linares
Very professional, clean office, friendly staff and always willing to go above and beyond for this clients.
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April 2023 by Emely Orozco
I’ve been struggling with tax issues and had no clue where to begin, Andrea and Christina have helped me with all my tax issues. Everyone is all so kind, trustful, organized, professional and their office is very clean. I have told all my friends and family to get their taxes done with them! So grateful for their team !!!
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March 2023 by Elias Arevalo
This is the first time i been here. The experience was great very friendly and professional.
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March 2023 by Diana Lopez
Quick and easy process. Staff is super friendly! Would recommend to anyone!!
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March 2023 by Myra S.
AVOID THIS LOCATION AT ALL COST!!! I made an appointment over the phone and received an appt to come in on Friday at 6pm. I received a voicemail confirming and asked to call back if I needed to reschedule. Since I was keeping my appointment and was at work when they called my husband and I simply drove to our appt. We arrived 15 min EARLIER and pulled up to a LOCKED BUILDING. WE NEVER RECEIVED A PHONE CALL OR NOTICE OF CANCELLATION FOR OUR APPOINTMENT NOR WAS AN EMERGENCY CLOSURE STATED (it was a rainy night). We could not believe it. I called the number and received a voice-mail. I decided to look up another Jackson Hewitt in an attempt to get a number for corporate. I spoke to Steve Kroll (Winnetka office) who could not believe a colleague had us drive down to a closed site. He asked us to come to him and since he was not far... we did. Long story short...he was awesome. He is doing our taxes and helped to renew our faith in this tax preparation company. As for Jennifer (Reseda office) ... we left a message and she NEVER returned our call (no-one from this office has returned our call to explain why we were sent to a close office that states they are open until 7:30pm and we arrived at 5:45pm for a 6pm appt). WORST CUSTOMER SERVICE EXPERIENCE FROM RESEDA BRANCH. I will be contacting corporate as well.
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February 2023 by Al Torres
Jackson Hewitt is the reputable one stop shop for all my tax needs.I'll be recommending to all my friends and family.Especially for making my visit easy and convenient with professional level services.
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February 2023 by Susan C
Although I have to PAY taxes to our state, the service was great. Only 4 stars because I have to pay.
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February 2023 by Britt
Always gets my taxes done quick and easy. Couldn't be happier.
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January 2023 by Dan Egan
Very great people here they do an awesome job and they're very nice
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January 2023 by Larry davis
I have been going to Christina got about four years she is someone I trust no worries no doubt she is going to look out for she is family.
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May 2022 by Brian Campbell
I like the friendly staff here and I appreciate the service. I visited here a few years in a row, and I feel confident referring others here.
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April 2022 by Jenny Lin
My spouse and I come back to this office year after year. Staff is knowledgeable and answer all of our questions and concerns. The environment is clean and welcoming. I can bring my two yr old along no problem. She likes to sit and color at the table and even have a snack or two.
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April 2022 by Edwin Bernard
We have used Jackson Hewitt for several years now. The exerience is always straightforward and stress free, because the tax preparer was knowledgeable and helpful. Although there are other tax preparers closer to where we live, I drive the few miles to the same location we use each year.
