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November 2023 by Frank L.
My wife and I stopped by this place during regular business hours in early November only to find the store closed. According to a sign by the door, staff was at a "nearby job site minutes away", and to please call. Call we did, and were told someone would be with us within ten minutes. 20 minutes later, I sent a text message saying we were leaving now. We were asked to wait for just another minute and were then met by the store manager, Monserrat Zepeda. After some conversation about product options and services, Ms Zepeda promised to send us more info and a few prices the following day by 430 pm. On the next day, 430 pm came and went - no call. I reached out to Ms Zepeda an hour later and she promised to call me back within an hour or so. Needless to say - no call. On the following day, just more crickets - still no call. OK then... It appears as though this store does not need anybody's business, or at least not ours. We do wonder, though, how they make any kind of living and what exactly they are selling. Either way, after not hearing back over two days, I advised Ms Zepeda that no more estimates were needed. Since then, we purchased our vinyl flooring elsewhere and already had it installed by another company to our satisfaction.
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July 2023 by Jose R.
muy buen servicio y muy profesional Monserrat muy profesional y amable
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March 2023 by David B.
We recently renovated our whole house and had wooden floors and baseboards installed. Monserrat the store owner of LA Floor covering provided a wonderful service from purchase to delivery. She was extremely helpful and very patient and assisted us all along the way.She kept us fully in touch with the delivery time and on the day gave us exact ETAs .She is extremely knowledgeable and really cares about her customers.If you need any flooring supplied I can assure you that you will find none better than LA Floor covering.
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October 2022 by Mary Sophia V.
Alex is the most patient business owner I ever met. He's got huge floor samples to choose from. Price is reasonable.
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September 2021 by Dianna H.
We needed to replace the carpet in my house recently.We went around to a couple different flooring places and ultimately decided to order vinyl flooring from LA Floor Covering after speaking with Alex. He was very helpful and spent a lot of time explaining our options between vinyl, laminate, and carpet. His showroom had plenty of samples on hand as well. Prices were higher than what we were hoping to pay, but as Alex explained to us, the price of vinyl is rising due to increased shipping costs.We already had a contractor who doing other work on the house, so we didn't go through LA Floor Covering for installation. Later on, we needed to order an extra stair casing and Alex was very quick in getting that additional order in. It was a pleasure working with Alex for our flooring needs!
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July 2021 by Liz L.
Alex was amazing at getting us exactly what we needed and in a great turnaround time... his service was fantastic and got such a great value...professional, reliable and so easy and helpful. his team, from the measuring from Freddie, to Angel and Marcus; who worked diligently to get the job done. will add before and after pictures when they are done.Forget the big hardware stores with the mechanical pricing. Alex and LA Carpeting really meet or beat their competitors. and you are working directly with installers !!
