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“Convenient location, clean and well-maintained, extremely helpful staff, great pricing compared to the “big name” competitor. Perks like lower pricing for reserving online.”
“Thanks to patty . and staff .patty is always helpful and understanding and they all go out of there way to make you feel at home.they have a great staff and best prices in Chatsworth”
“I was in need of a storage unit and Veronica here at public storage made it extremely easy in under 10 min. Gave me a tour of what they had available and boom… I walked out with a great storage unit at a reasonable price!”
“Michelle.. very informative and patient in her job .. Excellent ! ! Michelle and Tony!! I have the right person and my good experience inPublic Storage at 15145 Roscoe Blvd. Panorama City.”
“Very professional Very Clean. Security is there top priority. Manager on top of everything . Left my door open by mistake. The manager called to let me know. Whew!! He saved my day. Thank You”
“Tania is awesome, she helps and answers questions very clearly to where I have all my questions answered. She is well knowleged of what the company has to offer for us clients. Thank you Tania.”
“Friendly & professional staff.
Roxanne is a great supervisor and Kevin is another great guy that helped me with the new unit.
Thank you.
Arman”
“It was fast and very accommodating.information was given in understandable manner.she always smile and even help me to put the app on my phone.give her excellent.grade”
“Vivian went above and beyond getting my parents set up with their new storage unit with so many storage units in the area we shopped around but the customer service and pricing here was far superior.”
“I had an issue with billing however they were able to resolve it immediately. I spoke with Kevin at the property and he was able to help and walk me through the public storage app to manage my account and went above and beyond to assist me. And very kind.”
“When we called extra space, we spoke to Justin, he help me with getting a space, and told us the next steps. Upon arriving to extra space on Foothill and Vaughn St, we were greeted by Edwin. He walked us to where the space was, answered all our questions, that we had. The storage area was very clean , and smelling very nice. We didn't get this much courteous at Van Nuys.(2) Once again, the staff is wonderful. Rubia help me again. I will definitely tell others. About the storage and how their clean. And they're there to help us, so thank you to all the staff.”
“I just rented a storage unit for a temporary move, and Ryan was awesome to work with. He was super kind, explained everything clearly, and made the whole process really easy. Definitely appreciated his help and great customer service!”
“Big shout out to Edna she is the sweetest. Very well informed and always has time to answer all my questions. It be help with my rent or anything else I need gracias mija your the best”
“I had a great experience with Celine. I have been worried about getting another storage unit after my previous one from another place was broken into. She put me at ease and made me feel positive about getting my new unit. And I trust that my stuff is safe here.”
“Janet was very helpful in assisting me today and every other time that I have needed help or information she is always quick to respond and has excellent customer service skills.”
“I got a storage unit about four weeks ago by a gentleman named John. The promotion was two months half off. I receive an invoice for the following month four weeks exactly saying that I am paying full price.
I contacted the Rinaldi location. I was in conversation with a gentleman name Andre I would like to say, even for the minor inconvenience. He was very professional, and he helped a lot and was Super patient.
I do believe John was from a different location, so I’m pretty sure circumstances and systems were completely different nonetheless The gentleman name Andre took his time to help me and I really appreciate it regarding the first incident. I would give it a good two out of five with the minor inconvenience being fixed. I’ll give it a five out of five.”
“Worked with Bryan at the Tarzana location, and what a life saver! Calm, cool, and collected when I was having a hard time. Helped me out immensely - for two days! Appreciate him and recommend anyone going there to ask for Bryan.”
“I had an amazing experience at this Store Quest location. The employee Andrew got me set up quick and easily, no hassle and the property was very clean and organized. 5/5 would recommend!”
“I now live out of state and so was dreading having to update my information for my storage unit. Rosa made the entire process not only easy but fun with her customer service first attitude and cheery demeanor. I’ve been with Extra Space for 11 years and highly recommend them.”
“Jose is not only a professional member, but also has a strong customer service ethic. I've dealt with him on several occasions, and he's always willing to help customers, taking into account both the interests of his company and the customer. Whenever you call, ask for him. 100% satisfied with his service and kindness. Sincerely, Cayetano Alberto”
“Great clean location. Excellent customer service. Roger has been so helpful for my friend the last couple days as she needed to upgrade to a larger unit. Thank you”
“I had such a great experience at this Public Storage thanks to Ty! She was so helpful, patient, and really took the time to answer all my questions. Ty made the whole process quick and stress-free, and you can tell she genuinely cares about her customers. She went above and beyond to make sure I was comfortable with my unit and knew how everything worked. If you’re looking for storage, ask for Ty — she’ll take great care of you!”
“Agustin and Juliana were very helpful in answering all of my questions. Friendly staff and great attitude goes a long way.
Thank you for the one of a kind customer service.”
“Promised my girl Edna a review today ? i met Edna a year ago when she had just started working at public storage and I had just rented my unit . She is Very well informed, knowledgeable and very helpful . She made my experience very pleasant. So much that I am still storing here and have recommended public storage to my friends and family . The staff is impeccable and the property features are great .”
“Always a helpful and safe place. Dawna is always warm, welcoming and friendly. I feel good about having my items stored here as she lives onsite and is always keeping the property looking clean and spotless. Having past experiences in other storage companies, I have gone through the stress of having my unit broken into and items stolen - with this property, I have peace of mind and feel safe knowing my unit is clean, the area is attended to, a manager lives on site and there is plenty of security around. Dawna is always friendly, keeps an eye on the property and manages the area very well. To be honest, it's the best experience I've had with a storage unit because of her professional friendliness. Even when I have questions or concerns, she is always attentive and willing to help. I've had my unit for over 3 years and am very happy knowing my items are safe with Dawna. Fantastic manager.”
“By far the standout thing about this place is the exceptional service.
Glenn in particular is an absolute legend, it's clear by the reviews and interactions I've witnessed that he in particular has touched a lot of people in a positive way and I can vouch for that.
Storage is storage, but what has this a cut above is the service.”
“Gabriel was awesome! Super friendly and knowledgeable, while being fully transparent. He went through all the paperwork with me thoroughly.
10/10 would recommend”
“Cynthia made the experience so easy! She answered all of my questions and had great recommendations for me and my logistic concerns. I am happy I stopped in today and met her!”
“Great Management who are really communicative and very helpful! Highly recommend them as they’ve been very instrumental in helping our business grow. Thank you Nicole!”
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“Inside Moves Relocation Services
Ted, Robert and the whole inside moves team were INCREDIBLE. They made our move feel like a breeeze. From the very get go ted ( the owner) was involved in organizing and project managing our move. Leading up to the move he explained exactly what to expect, the timeline, and how we should prepare. Several days before the move Ted called to check in with us and reconfirm. The day of the move the crew showed up perfectly on time and were extremely communicative. They took great care to make sure things were packed and labeled and organized. The day of the move went smooth and they even helped us configure our new home. Overall I could not be more pleased and will recommend them to any and everyone I know.”