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“Was shopping around for storage and Alfredo was a big help. Very knowledgeable, answering all my questions. Location was great and very clean. Glad to have found this place”
“Thanks to patty . and staff .patty is always helpful and understanding and they all go out of there way to make you feel at home.they have a great staff and best prices in Chatsworth”
“I would like to express my sincere gratitude to the team at Extra Space Storage, especially Marcella and Maria, for their outstanding customer service and support.
I recently experienced a difficult situation with a payment that I was unable to process on my own, and both Marcella and Maria went above and beyond to assist me. They were patient, professional, understanding, and took the time to help me find a solution during a stressful time.
Their kindness, dedication, and willingness to help made a tremendous difference, and I truly appreciate the care they showed throughout the process. It’s rare to find customer service that is both efficient and genuinely compassionate.
Thank you, Marcella and Maria, for your excellent service I highly recommend this location to anyone looking for a storage facility that truly values its customers.”
“I was in need of a storage unit and Veronica here at public storage made it extremely easy in under 10 min. Gave me a tour of what they had available and boom… I walked out with a great storage unit at a reasonable price!”
“Michelle.. very informative and patient in her job .. Excellent ! ! Michelle and Tony!! I have the right person and my good experience inPublic Storage at 15145 Roscoe Blvd. Panorama City.”
“George made the process smooth with efficiency! Very knowledgeable about about the company rules and policies, helpful and very accommodating to what I needed at the time.”
“Tania is awesome, she helps and answers questions very clearly to where I have all my questions answered. She is well knowleged of what the company has to offer for us clients. Thank you Tania.”
“Angie and Katie are amazing. They went above and beyond for me to make sure all of my storage needs were handled properly. Very communicative and professional management. Thank you again!”
“Hi everyone just to let you all know Best Place ever, to get a storage. Can’t say enough about ERIC such a great person, listens and very helpful. Communication is the key, any problems talk to ERIC my angel helped me out a lot. Will rent again and again God bless pass it on”
“Vivian went above and beyond getting my parents set up with their new storage unit with so many storage units in the area we shopped around but the customer service and pricing here was far superior.”
“Bryan provided outstanding customer service! He was friendly, knowledgeable, and made the whole process quick and easy. Thank you, Bryan, for making my experience at Public Storage such a positive one!”
“Extremely happy with my experience here summer and Rodger both have excellent attitudes explained the process showed us how to use everything and took the time to help me setup the application to make entering the building much easier gave us a much lower rate then other locations this place has equipment to help you load and unload all your belongings with no hesitation this place is extremely clean and well looked out for restrooms are also very clean would definitely recommend this storage unit to all friends and family in the future! Thanks again summer & Rodger you guys both rock!”
“This location is clean, and organized! Angie is super helpful and informative! Definitely recommend looking here if you're in the area and need a storage space!”
“They made the process very easy, I booked online and had stuff in storage the same day. Very clean, and spacious, my unit was easy to get to for an affordable price. Friendly staff. Cleber was assisting me, he had great customer service and told me everything I needed to know about setting up and was very helpful.”
“Andrew provided outstanding customer service from start to finish. He was professional, friendly, and took the time to answer all of my questions. He made the entire storage rental process simple and stress-free. Andrew went above and beyond to make sure I found the right unit for my needs and made me feel valued as a customer. The facility was clean, organized, and well-maintained. I highly recommend Storage Quest, and Andrew is a big reason why. Thank you for the excellent service.”
“Got just the right size storage for my daughters things while we get her settled for college. Big thanks to the managers in the office for being so kind and helpful.”
“Excellent facility, exceptionally clean, great people taking care of the facility. I highly recommend Public Storage in Chatsworth, CA!!
Great job team.”
“Extra space storage 10/10 experience. I had 4 units at the van nuys location. All the staff was super helpful and friendly. Alegandra P. made my close out experience super easy. Would definitely recommend getting your storage here.”
“I got a storage unit about four weeks ago by a gentleman named John. The promotion was two months half off. I receive an invoice for the following month four weeks exactly saying that I am paying full price.
I contacted the Rinaldi location. I was in conversation with a gentleman name Andre I would like to say, even for the minor inconvenience. He was very professional, and he helped a lot and was Super patient.
I do believe John was from a different location, so I’m pretty sure circumstances and systems were completely different nonetheless The gentleman name Andre took his time to help me and I really appreciate it regarding the first incident. I would give it a good two out of five with the minor inconvenience being fixed. I’ll give it a five out of five.”
“The staff are awesome it was easy for me to rent the rental I've had no problem since I've been renting there it's very safe and I'm glad I found this public storage for my needs”
“Receptionist is very knowledgeable very helpful. Explain everything to the fullest very good info. , II recommend Public Storage 100%. They have knowledgeable people working here. She’s amazing at her job. In Pacoima.”
“We’ve had nothing but positive experiences with Extra Space Storage, and a big part of that is thanks to Adrian. He consistently goes above and beyond to help, always taking the time to answer questions and make sure everything runs smoothly. His professionalism, knowledge, and friendly attitude make every interaction easy and stress-free. It’s clear he truly cares about providing excellent customer service. We appreciate all of his help and highly recommend working with him!”
“Must take time out commend Kevin, for his above & beyond customer service & patience. With an extremely tight window to downsize my unit , he provided a seamless process. He’s your go to guy! I can’t thank him enough!!”
“My experience was amazing!
Jose was incredibly helpful at this self storage location. He really went above and beyond to help me choose the right unit and complete all the paperwork, explaining everything clearly and answering all my questions. The move‑in process was quick and smooth, and I feel confident that my belongings are in a safe and well‑maintained place. Great customer service – I definitely recommend this self storage, especially Jose!”
“By far the standout thing about this place is the exceptional service.
Glenn in particular is an absolute legend, it's clear by the reviews and interactions I've witnessed that he in particular has touched a lot of people in a positive way and I can vouch for that.
Storage is storage, but what has this a cut above is the service.”
“Went in to see any available units and was greeted by Brenda who was super helpful and friendly throughout the whole process. Great customer service, answered all my questions, and made everything easy. Really appreciate the help!”
“Great experience with friendly and helpful staff. Tammy was a very attentive property manager and made our onboarding process with Public Storage all the better.”
“Worked again with Walter at Extra space storage van nuys & he was extremely helpful and provided excellent service. We have had 4 storage spaces with extra space van nuys on Woodley Ave between me & my sister's and never had any problems. Always was clean and had great security measures. Not once did we ever encounter any problems. Excellent customer service .. facility well taken care of and clean.”
“Securing a storage unit with Extra Space was quick and easy starting with website to follow up phone contact to formalize.
Jennifer, manager was very professional and accommodating. Highly recommend!”
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“Inside Moves Relocation Services
Ted, Robert and the whole inside moves team were INCREDIBLE. They made our move feel like a breeeze. From the very get go ted ( the owner) was involved in organizing and project managing our move. Leading up to the move he explained exactly what to expect, the timeline, and how we should prepare. Several days before the move Ted called to check in with us and reconfirm. The day of the move the crew showed up perfectly on time and were extremely communicative. They took great care to make sure things were packed and labeled and organized. The day of the move went smooth and they even helped us configure our new home. Overall I could not be more pleased and will recommend them to any and everyone I know.”