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“Was shopping around for storage and Alfredo was a big help. Very knowledgeable, answering all my questions. Location was great and very clean. Glad to have found this place”
“Thanks to patty . and staff .patty is always helpful and understanding and they all go out of there way to make you feel at home.they have a great staff and best prices in Chatsworth”
“I would like to express my sincere gratitude to the team at Extra Space Storage, especially Marcella and Maria, for their outstanding customer service and support.
I recently experienced a difficult situation with a payment that I was unable to process on my own, and both Marcella and Maria went above and beyond to assist me. They were patient, professional, understanding, and took the time to help me find a solution during a stressful time.
Their kindness, dedication, and willingness to help made a tremendous difference, and I truly appreciate the care they showed throughout the process. It’s rare to find customer service that is both efficient and genuinely compassionate.
Thank you, Marcella and Maria, for your excellent service I highly recommend this location to anyone looking for a storage facility that truly values its customers.”
“I was in need of a storage unit and Veronica here at public storage made it extremely easy in under 10 min. Gave me a tour of what they had available and boom… I walked out with a great storage unit at a reasonable price!”
“Michelle.. very informative and patient in her job .. Excellent ! ! Michelle and Tony!! I have the right person and my good experience inPublic Storage at 15145 Roscoe Blvd. Panorama City.”
“George made the process smooth with efficiency! Very knowledgeable about about the company rules and policies, helpful and very accommodating to what I needed at the time.”
“Tania is awesome, she helps and answers questions very clearly to where I have all my questions answered. She is well knowleged of what the company has to offer for us clients. Thank you Tania.”
“Very helpful associates, especially Vivian. She went out of her way to explain everything and take great care of us. Also, the best value over all of the other storage facilities that are local to the valley & super convenient to access. I highly recommended this storage facility and make sure to ask for Vivian, she’s the best!!”
“Angie and Katie are amazing. They went above and beyond for me to make sure all of my storage needs were handled properly. Very communicative and professional management. Thank you again!”
“Hi everyone just to let you all know Best Place ever, to get a storage. Can’t say enough about ERIC such a great person, listens and very helpful. Communication is the key, any problems talk to ERIC my angel helped me out a lot. Will rent again and again God bless pass it on”
“Bryan provided outstanding customer service! He was friendly, knowledgeable, and made the whole process quick and easy. Thank you, Bryan, for making my experience at Public Storage such a positive one!”
“Extremely happy with my experience here summer and Rodger both have excellent attitudes explained the process showed us how to use everything and took the time to help me setup the application to make entering the building much easier gave us a much lower rate then other locations this place has equipment to help you load and unload all your belongings with no hesitation this place is extremely clean and well looked out for restrooms are also very clean would definitely recommend this storage unit to all friends and family in the future! Thanks again summer & Rodger you guys both rock!”
“This location is clean, and organized! Angie is super helpful and informative! Definitely recommend looking here if you're in the area and need a storage space!”
“They made the process very easy, I booked online and had stuff in storage the same day. Very clean, and spacious, my unit was easy to get to for an affordable price. Friendly staff. Cleber was assisting me, he had great customer service and told me everything I needed to know about setting up and was very helpful.”
“I arrived as soon they opened, Jasmine was there to greet me. After entering the office she quickly became attentive to my needs. After a few agreements and handshakes the deal was made and belongings were safely stored.”
“Had a great experience at Nova Storage when renting a new unit last week. Jeremy was fantastic, professional, patient, and thorough. He answered all of our questions and even took the time to show us the unit in person. Thank you, Jeremy, for making the process so easy and stress‑free”
“Andrew provided outstanding customer service from start to finish. He was professional, friendly, and took the time to answer all of my questions. He made the entire storage rental process simple and stress-free. Andrew went above and beyond to make sure I found the right unit for my needs and made me feel valued as a customer. The facility was clean, organized, and well-maintained. I highly recommend Storage Quest, and Andrew is a big reason why. Thank you for the excellent service.”
“Very easy and nicely priced. I handled everything through the phone and I had my unit and my lock inside the storage ready to go when I arrived .Monique made everything so easy and she explained the costs and was very friendly and helpful. Great customer service!”
“Excellent facility, exceptionally clean, great people taking care of the facility. I highly recommend Public Storage in Chatsworth, CA!!
Great job team.”
“Got just the right size storage for my daughters things while we get her settled for college. Big thanks to the managers in the office for being so kind and helpful.”
“I am so truly thankful to receive support from Des today! It is SUPER HOT, and I needed some help with my storage and she was quick and informative. Able to get things moving within minutes! Love this storage!”
“The staff are awesome it was easy for me to rent the rental I've had no problem since I've been renting there it's very safe and I'm glad I found this public storage for my needs”
“Receptionist is very knowledgeable very helpful. Explain everything to the fullest very good info. , II recommend Public Storage 100%. They have knowledgeable people working here. She’s amazing at her job. In Pacoima.”
“We’ve had nothing but positive experiences with Extra Space Storage, and a big part of that is thanks to Adrian. He consistently goes above and beyond to help, always taking the time to answer questions and make sure everything runs smoothly. His professionalism, knowledge, and friendly attitude make every interaction easy and stress-free. It’s clear he truly cares about providing excellent customer service. We appreciate all of his help and highly recommend working with him!”
“Must take time out commend Kevin, for his above & beyond customer service & patience. With an extremely tight window to downsize my unit , he provided a seamless process. He’s your go to guy! I can’t thank him enough!!”
“My experience was amazing!
Jose was incredibly helpful at this self storage location. He really went above and beyond to help me choose the right unit and complete all the paperwork, explaining everything clearly and answering all my questions. The move‑in process was quick and smooth, and I feel confident that my belongings are in a safe and well‑maintained place. Great customer service – I definitely recommend this self storage, especially Jose!”
“Great experience with friendly and helpful staff. Tammy was a very attentive property manager and made our onboarding process with Public Storage all the better.”
“Went in to see any available units and was greeted by Brenda who was super helpful and friendly throughout the whole process. Great customer service, answered all my questions, and made everything easy. Really appreciate the help!”
“One of the best moving experiences that I have had. Eden was excellent with communicating before the move, and Joshua and his team did an outstanding job and handled my items with care.”
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“HIGHLY RECOMMEND! They were extremely diligent during my moving process to protect my items and very professional. Could not have asked for a better experience and they will be the only moving company I use from here on out.”