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March 2024 by Ultimate Precision K9
Some doctors provide honest and thorough care, unlike the old male doctor who tries to upsell unnecessary services, disregarding your financial concerns. It's frustrating when a doctor charges $115 for a consultation but offers minimal value, merely repeating information available online without even examining your pet. Avoid the disappointment and financial strain by seeking more affordable care at nearby VCA animal hospitals. Don't make the mistake of trusting these individuals, especially after being scammed by the older doctor who will extract $115 from you under false pretenses.
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March 2024 by Evie R
Dislike the doctors but love the staff.
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February 2024 by Hector Herrera
Took care of my dog.
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February 2024 by Sophia Gonzalez
They were so helpful with my kitty, Tim. He had kidney stones, so I brought him in as soon as a realized he was not acting normal. They did a small physical and took an ultra sound of his stomach to diagnose him! They did not charge us for that service and recommend us some hospitals to take him immediately to. They even called to check up a couple days later. Thank you to the kind souls who helped us <3
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November 2023 by Angela Sapien
We’ve been with VCA McClave for 13 years, and they just turned away our senior dog for an emergency visit who just had surgery with them 3 weeks ago. Do better.
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November 2023 by Andrew Mehta
Very disrespectful parking attendant. Seems like a drug addict (coce-head). Very disrespectful to patients.
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October 2023 by Megan Temerowski
My kitties had CareClub at this VCA for two years until we moved back to Guam. Moving with two cats to Guam was extremely stressful because Guam has various requirements for entering a non-rabies territory from the mainland which has potential exposure to rabies.Kristen Wendel was my nurse at VCA who really held my hand throughout the entire process of getting my kitties prepared for travel. She didn't let the 10+ page TO DO pamphlet from Guam's Department of Agriculture scare her! Kristen was able to break down the list for me easily and made sure I was scheduled for all of my appointments in a timely manner. The whole process took around 10 months and I cannot thank Kristen enough for being such a huge help.From LAX, we connected through two more airports to get to Guam and we were able to travel stress free because Kristen had prepared us with necessary paperwork. I was so happy that my kitties did not have to quarantine in Guam and got to come home with me right from the airport. If you're planning to move out of state to Guam or Hawaii, definitely see Kristen Wendel for help. VCA is so lucky to have her!
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September 2023 by Jasmin Romero
They have some really nice Veterinarians here but the last few times I’ve visited they’ve been closed before 6:30pm even, though their weekday business hours are from 8am to 8pm supposedly. Weird.
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August 2023 by Lori C.
I hadnt been to McClave in years but when my regular vet of 22+ years put me on hold for over 10 minutes, I called McClave to see if they could examine my 17 year old dog that was in distress. The staff and doctor were so caring and attentive (even though it was close to their closing time). They were so helpful and even called my vet to get some history on my dog. Thank you McClave staff for making a very stressful time for me and my dog so much more tolerable. We really received the best care possible!
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August 2023 by Nancy A.
Christian is amazing he has a great attitude very informative lovely employee will be coming back with my boyfriend that has had his dog come here I came with him to keep him company thank you Christian
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August 2023 by Kaitlyn Yakura
I had to bring my senior dog in for a emergency visit for his eye. They were very kind even while I was being a emotional mess. They did a stability check for him right away. He ended up having to have emergency surgery, and again everyone was so kind and professional while also being very comforting. I picked him up from surgery today, and have called twice with follow up questions I thought of after bringing him home that they answered very quickly. He still has a lot of healing to do, but I'm grateful to the Vca team for helping my boy.
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August 2023 by Bill Murray
This place has, hands down, the worst vets in Southern California. In my experience here, it felt like the vet was ignoring my concerns and the well being of my pet simply so that they could try and charge me for unnecessary services. Going to the vet shouldn’t feel like you’re at a sleazy mechanic’s shop where you’re on guard the entire time against people trying to fleece you at every turn. Don’t be surprised if a what should have been a $100 visit elsewhere balloons into a $1000 visit here. It feels like this place will happily capitalize on your sick pet as an excuse to bankrupt you.
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July 2023 by Deborah L.
Stated hours are open until 8pm. Called with an urgent medical issue for my dog (paraphimosis) at 7:20. We live 5 minutes away. They said they were closing and to come in the morning. This condition, if left untreated, is potentially deadly. That all speaks for itself.
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July 2023 by Tony C.
I want to thank the team in the front and the back. Sadly my dog was on his last days before he past away. I want to thank Brian for showing such a sweet heart to my dog even though my dog was a little spicy jaja. Thank you McClave and thank you doctor Michelle Juan for helping my dog for many years.
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July 2023 by Holly J.
5 stars across the board for this Pet Hospital. My dog Rex was very sick and every place I called had no room to take him in. After calling several places, McClave said they could see him (thank goodness).I was nervous as I'd never been here before but everyone from the lady on the phone, to Cecilia (I believe the nurse's assistant) who was SO beyond sweet and truly made me feel like she cared and that I wasn't just another client.. I even told her she was like a breath of fresh air. Then I met with Dr. Juan who was also very kind and was able to diagnose Rex and although he had to be hospitalized overnight I knew he was in good hands. The next day I picked him up and he was feeling SO much better! Thank you VCA McClave for figuring out what was wrong with my boy & making him feel like new. We will be back :)
