Wells Fargo Bank receives mixed but generally positive reviews for its service. Customers report great, fast, and helpful service from both tellers and relationship bankers, with specific praise for staff being eager and fulfilling requests without typical excuses. Service is described as extraordinary and efficient, with one transaction taking only ten minutes. Some note long lines, but commend officers for proactively helping to save time. A reminder is given that the branch is closed on Saturdays and Sundays. Clients are also kindly asked to use ATMs when possible to assist the tellers.
Worst bank with the worst customer service. 18 years I've been with Wells Fargo and I have nothing but regret. I'm officially moving my bank and business somewhere else. Hiring lazy, unprofessional employees doesn't pay.
July 2025
Well,if you have choice, go somewhere else, don't waste your time.
June 2025
I wouldn't come here for anything complicated. Had to make multiple appointments because each time the personal banker told me something different. I wish someone knowledgeable could have looked through everything and told me what was needed from the beginning. Personal bankers are inexperienced.
