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January 2024 by Tony Nunez
The people at Extra Space Rialto make the renting experience a real pleasure to work with. They are always courteous and professional and knowledgeable They know their business very well.
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January 2024 by Audra 2 D
Just got my unit today and I’m super happy so far. The price was great, the building is nice and cool. The access was super easy on the phone. Steve was awesome! He was incredibly helpful and had all the answers for my many questions. He was friendly and very knowledgeable. He made sure I knew how to get to my unit and walked me through everything. This whole process was a breeze and I’m really excited to have this nice place to store my things!
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December 2023 by meredith shaw
I received red carpet Hollywood star worthy customer service from Shannon, Steven and Holly they were amazing as I changed from one storage to another very accommodating of my schedule you guys are awesome sauce!!!! Highly recommended great job guys!!!
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December 2023 by Chris Paredes
Shannon was kind and helpful. I had broken my key in my lock. Steve was very helpful and professional. He handle the situation quickly and thoroughly. He then gave me some helpful advice. Bravo Steve and the young lady that was with him in the office.
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November 2023 by Aajay Harrell
Staff greeted us and offered help kindly. They are very knowledgeable. Corrected an over charge that was an error from signing up online. Device entry and door lock works smooth. Would recommend 10:10
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November 2023 by Kathy
Awesome, cleanliness-emaculant safe lighting for night stops on-site staff & phone staff extremely helpful. My 3rd time using Extra Space Storage within a 13 year span. I wouldn't store anywhere else! I highly recommend
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November 2023 by Bonnie “Bonnierayaha” Seeber
Wanted to say ! Holly & Steve have been the kind of people that you would want for a Management team, very helpful & accommodated with my needs ! Hopefully no raise in rent, but they do deserve a raise, based on there dictation of service.
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November 2023 by Bre 'Anna Bonds
Went in today not knowing if I was going to get a storage today or not. My mom and I, went inside and Ms. Holly greeted us, asked us what we were looking for and was kind enough to show us the available storage space. She gave us the whole rundown before we made any kind of commitment. We ended up purchasing a large 10x15 storage space once she gave us all of the info needed. Ms. Holly was very informative, courteous and very efficient. I am very pleased with service and loved where my storage was located.
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October 2023 by Zidas T
This is our 2nd time getting a storage space here. The place is clean well kept they have good customer service each time. Would definitely recommend this storage space because around this area you cant beat it.
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October 2023 by Kathy Bunton
Staff was very patient, tolerable, attentive and very helpful. They were also very well trained when working with someone like me who is disabled/ handicapped and staff was very understanding when it came to working with all types of people , regardless of race, ethinicity, let alone age. Extra Storage gets a 5 star rating and I would recommend them to family and friends, but most of all they have affordable and reasonable rates. When looking for a storage u should try extra space storage.
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September 2023 by Armando Garcia
I will highly recommend this storage place to anyone that is either moving or just needs extra place. Highly secure, I felt as if we had entered the future of our world. Only accessible through their app if you want to enter the building as well as open your storage door. Steve that was working on labor day, helped me out thoroughly and was very nice. Showed me how to work the app that was entirely new to me.My experience was awesome.
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September 2023 by Daranie Mouanoutoua
Upon my arrival, I was greeted by Steve. He was kind enough to help show me around the facility, and to locate my unit, and how to operate the app. He also notified me that I should not have been charged extra for a lock from signing up online, and was able to refund me for the extra charge. Overall, I am very happy and satisfied with the service I received and so far. Thanks Steve!
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September 2023 by Anthony Henderson
I had a wonderful experience with the two people that work in the office they were courteous they were respectful and they knew what they were doing and I would have given five stars if it wasn't for the minor glitch with the app
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September 2023 by Sarah Marie
Process went smoothly. Gentlemen in front made sure my gate code worked and proceeded to show me my unit and to make sure I knew how to lock it! Very clean.
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August 2023 by c alexander
Very nice staff and clean outside as well?yes I do recommended 5stars overall.A special shoutout to employee named Steve showed me my new up grade and treated me me like family give him a pay raise ?!
