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January 2024 by Maria Aristorenas
It was our first time to check this store and Kristina greeted us warmly. She listened to our mattress needs and she picked up right away what we want. Kristina was very helpful and very knowledgeable. Thank you again Kristina.
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January 2024 by Issac Muñoz
We went in to get a new mattress since the wife was having lots of issues with out current one. Kristina came in and helped us choose what we wanted, and navigated us between the differences of all the choices she had there. She did not pressure us or do any type of tactic to make us buy anything, and she didn’t waste our time with mattresses that were not even worth the time of day. (For us)I would highly recommend for anyone looking for an upgrade to their mattress to come here and check out their selection. Kristina will definitely help you find your perfect fit for a great night of rest.
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January 2024 by patricia maldonado
Wes was really great and helped us choose a great mattress. Explained everything well and helped us set up delivery for the mattress. My mom also bought her mattress there 2 years ago and she is very pleased with it
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January 2024 by vero rivera
Kristina provided amazing customer service; she was knowledgeable and exceeded our expectations. She made us look forward to purchasing another mattress from this location in the near future.
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January 2024 by Sammy Sixx
Very helpful and allowed us to voice what we wanted. She also showed us some great other options. And we went with her options instead! Thank you for not making us feel pressured !
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January 2024 by Lakeisha Knott
I had a great experience at this store!As soon as I entered, I was greeted by the salespeople, one of them West, who immediately came to my assistant. He took his time helping me evaluate the feel of multiple different mattresses, asking about my particular needs, and helped answer any questions I had. He was super informative and helped make the entire process so easy, from deciding on a mattress as well as finance options. Truly the best kind of salesperson I could've asked for.Overall, I really appreciated the hospitality, patience, and respect I was shown here. I went there thinking that I'd leave having narrowed down a few options, only to leave having confidently made a decision and being able to sleep on my new mattress the next night. It's only been a few nights, but so far it's been working out!
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November 2023 by Omar Torres
West was amazing! Extremely attentive and patient with our indecisive selves. At the end, we got the perfect base and mattress combo to fit our budget
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November 2023 by Celeste Cruz
Westley or Wes was the best mattress salesperson we could have asked for, he was informative and easy to talk to. My partner and I felt like we were on world tour of mattresses and not once felt overwhelmed, from the lowest to highest price point he was able to find us a mattress that checked all our boxes ,he was able to accommodate both our needs and we left with a very secure decision. Second time shopping at this location and will continue to come back.
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November 2023 by Diamond Lilz
I highly recommend them. We were greeted as soon as we walked through the door. Wes helped us out and was very nice and informative. I told what I was looking for and he delivered. He did not try to upsell anything. He answered all our questions. I will definitely be back in the future. I can't wait to sleep on my new bed and pillow. The sale prices made the experience even better.
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November 2023 by Laura Solo
Loved almost everything about the service Sarah provided, the only thing that was not the best was the absolute TERRIBLE wifi/signal inside the store. We ended up paying with cash because we could, but if we hadn't then they would have lost a customer due to not being able to fill out the credit check. Again, perfect customer service from Sarah! Will definitely recommend
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September 2023 by Michael Vasquez
Went in not knowing what i was looking for and West helped me understand a bit about how matresses and pillows affect my sleep, and set me up with a sweet new mattress and base. Everything was in stock, couldn't have gone smoother, professional but friendly, nice doing business here.
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September 2023 by Angie
We went looking for a mattress and Wess was great. He explained with lot a of knowledge. Very honest and he never put pressure on us. Prices were very fair. I would blrecommend you speak to wess He knows his Mattresses.
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September 2023 by Ernie
The store is very clean and welcoming. The salesman Adan was very nice And helpful with helping us choose a bed that fit our needs. The whole process was seamless and the staff was awesome. I would definitely recommend the Rialto store to friends And family.
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September 2023 by N V.
My husband and I were shopping for a mattress today. Sarah, our salesperson, was very thorough in explaining and answering all our questions. My husband has lower back pain and she helped us select a mattress that would address his needs. Sarah was patient and not at all pushy. She was attentive and made our shopping experience great. I am pleased that we stopped by this store and I can't wait to enjoy our new purchase!
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August 2023 by Diana Palacios
I had a very good experience at Matress Firm. It was my first time shopping there so I was a little apprehensive on what I wanted. Sarah was very professional and knowledgeable and was able to answer all of my questions. She helped me make the right choice for my needs. She was helpful and very courteous. I purchased a mattress that I am happy with especially with the 120 day trial gives which gives me added peace of mind.
