Orion Flooring, Inc Outlet is highly praised for its excellent service, quality products, and knowledgeable staff. Customers appreciate the professionalism and friendliness of the team, especially the store manager and owner, who are described as solution-oriented and very helpful. The store offers a wide selection of flooring options, including vinyl plank flooring and tile, often at great prices. Many customers highlight the quick turnaround and ability to get exactly what they need, with some noting that Orion Flooring can handle not just flooring but also remodeling projects like granite countertops. The staff, particularly Matt, is commended for going above and beyond, offering great prices, shipping materials at no extra cost, and providing personal, attentive customer service. Even when issues arise, such as lost shipments, the team responds promptly and effectively to resolve problems. Customers also mention that the quality of the products and the suggestions from staff lead to high satisfaction, making it easy to recommend Orion Flooring to friends and family. Overall, the business is seen as reliable, friendly, and capable of delivering quality materials and service for various home improvement needs.
Matthew at Orion in Rialto, Ca is the most courteous, helpful and polite person. He assisted me with selecting the best kitchen counter top for my newly remodeled kitchen. He provided the most knowledge and professionalism. He also sent some of the best installers. Some of the best service. Thank you so much -Jeanette
February 2026
The quality and prices in this flooring store are amazing I got everything I need with half price compared to other flooring locations stores
November 2025
Mathew is a great man and helping a lot in making decisions, he is very patience and taking time to talk to us I will definitely buy again in this Store
