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July 2024 by Kat neher
O helped us out today and they went above and beyond to make sure I felt comfortable and happy with my new phone, they're AWESOME!
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May 2024 by Gordon Roberts
Had problems with my phone, Android locking up, friendly help out in 15 min!
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March 2024 by Ana Bravo
At my location I had two wonderful young ladies; Andrea and Julie help me. All knowledgeable. Professional. Very kind. I had two phones to connect. It was don't very quickly. I highly recommend the location in Rialto on Riverside Ave.
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March 2024 by Mary A
I didn’t get the ladies name (she opens the store) that helped me but she was very sweet and patient. I have a 2 year old and I had to contact Apple. She played with him while I was on the phone and was patient waiting for info on my end! I highly recommend coming here I’ve gone to other locations that took hours with many employees and they had 1 employee there she was able to handle everything very well!
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January 2024 by Violet Hudson
Fatima was extremely helpful. She was very patient and professional with us and got everything sorted and done for us quickly and saved us a major headache. Wonderful employee.
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December 2023 by Esmeralda B.
Yelp should have a negative star for this review. Talk about shady customer rep! I ordered an Internet box for my home. The ordered was placed on November 28th and we did not receive it until December 12th. The box was sent to the Verizon store for pick up. Of course when I try to return it, they charged me a $50 restocking fee because the rep activated the Internet before I received it, thank God I saved my text message so I was able to return the Internet box but I still have to pay the restocking fee. That's some bullshit! I grow up in Rialto and I love to support my city! This is one store I will never support!
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December 2023 by Eliseo Chasco jr.
A small store staffed by 2 associates but the security is good and it's my preferred location to pay my monthly bill.
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December 2023 by Ana Gaona
The representative was very patient and was very helpful with everything. She answered all my questions and was patient and always had a smile on her face. She even asked her manager if we can get a discount on a case for my phone. Best customer service that I have experienced!
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December 2023 by Im2Lost
Beyond helpful staff, friendly and knowledgeable. They helped me save quite a bit on my monthly bill which is great.
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November 2023 by Ensley Howell III
Great experience and was fast and easy
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October 2023 by Felicia Manier
Nick was very helpful and pleasant!!
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October 2023 by Vicki Pena
Went to pick up a new phone. The agent was very helpful
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October 2023 by Chelsea P.
Don't get taken advantage of! My mom and dad are older, and unfamiliar with technology. My mom was having issues with iMessage working, and ended up going into the store for help. The salesman told her there was nothing they could do because the phone was so old. (Purchased new 3-4 years old and an older model) he tried getting her to buy a new iPhone, pitched her on deals and promos without troubleshooting for her. He either saw the update that the phone needed, and completely ignored it knowing my parents have no idea how things work, or he never checked for an update (which makes no sense because that should be the first thing anyone checks for) he continued pressuring her into upgrading, and after receiving no help or guidance she decided to leave. Thank goodness. She called me and I was able to direct her in checking for, downloading, and installing the update her phone clearly needed. Now it's back to normal and she gets to keep her phone that she loves!
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August 2023 by ERICK JORDAN
Great experience. Could not have been better. 0 complaints!
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August 2023 by Denny Torres
Bad service, 1 employee working
over an hour wait to get helped
