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December 2023 by Diana Y.
Excellent, convenient, fast, high-quality service. There was one part that was back-ordered for my CRV. It took a few months, but they kept their promise, called me and completed the repair as soon as the part came in. They didn't forget about me, which is amazing these days when so many things can fall through the cracks. I'm grateful and I highly recommend this company. Friendly employees who go the extra mile!
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November 2023 by Ms. S.
The service was Excellent my car looks brand new, like nothing ever happened,I really love, the special attention, the staff gave me,& how they took extra care of my car,but there's one thing I would like to add, Gabby Gonzalez, customer service is like no other, I applaud her professionalism, &her own special kindness that she, treated me with, she even, gave me a Beautiful Gift!!!! And I Will NEVER Forget, this experience, THANK YOU, SO MUCH, Paula Dixon
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September 2023 by Brandy J.
My car was hit not once, but twice in a month. A friend recommended Accurate Auto Body. I came in with 2 separate insurance claims. This meant extra paperwork for them in keeping the jobs separate. Everyone was so friendly and informative. Dan inspected the damage, prepared and provided a quote while I waited. The office staff called a couple days ahead of time to remind me of my appointment and made sure the date was still convenient. When I dropped it off to get the actual work down, they called the rental car company without me needing to ask. I was kept up to date on the progress of the repair, and when it took longer than anticipated, they called and explained the need for extra time. One day before the work was complete, I was given a heads up. This was perfect as it allowed me to plan out my work day. On the day of pick up I was notified on progress thru the day. Most important of all, my car looks beautiful. The work is top notice as is the service. My paperwork was waiting as was a nice goodie bag with snacks for my ride home. How thoughtful. They arranged to have my rental picked up, and I was able to hop in my car and head home. It is not fun being without your own vehicle. However, the service, the quality of work, the entire experience was top notch. If I have to have work done in the future, this is where I will bring my car.
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September 2023 by william sithideth
Just got my vehicle done by Accurate Auto Body and it was definitely worth the wait! I was shopping around multiple shops in the east bay and nothing stood out like Accurate auto body, I got great help and customer service by the professional Gabby and Don. Donny definitely went above and beyond for my vehicle! This is a great business with great staff. Thank you
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September 2023 by Flora Lopez
Accurate Auto BodyHave not respect for clients, or client time. never thought they so unprofessional.I had made an appointment to take my truck, they had all the info about my truck.They made me wait in the waiting room to wait for the estimator named Don and he never came out.So after a while somebody named alex came out to tell me that they couldn’t repair my truck because the insurance had made an estimate of the damages. I don’t understand.To me seems like they didn’t want my business because I am Mexican.
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July 2023 by Lucy R.
Poor customer service. They are very cocky and act too good for the customers. Do not recommend this place at all. I would rather give my money to a place that had manners.
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April 2023 by Bob Martinez
Just picked up my car and i want to tell everyone, it looks beautiful.The shop repaired some damage that i had on my vehicle.Alex and Gabby kept me updated on the repair.Great job everybody.Thanks to the whole crew for a job well done.Services: Painting
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April 2023 by Rizzy B.
Spectacular Service! Special thanks to Don for his hard work! My Kia was recovered after being stolen & Don worked tirelessly to locate all the scarce parts. In this market, i know this was a daunting task. He regularly kept me updated which is truly appreciated. Just picked up the car today & it is pristine.. looks even better than when we first bought it!
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March 2023 by Jayden Hill
Best service ever!! Don was unbelievably helpful with repairing the scratches on my Honda civic. He went above and beyond. If you need car repairs, ask for Don!
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March 2023 by Alfredo Castillo
Have AAA need a body shop this is place, fast friendly and good ? service
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February 2023 by Victor L.
Van looks perfect after rear bumper was damaged. They were able to remove my Clean Air Vehicle sticker and place it on the new bumper. Facility is new and modern. Reception area is clean has bottled water, and is spacious. Front parking has overhead covering which shelters the car from rain and sun. Staff very professional, friendly, and efficient. They handled the supplemental claim with auto insurance. Don, the manager, was nice to keep the van at the facility until I could pick it up. At pick-up, they even gave a thank-you bag with snacks, pen, post-its, and detailed bill.
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February 2023 by 赤ellow tommint
Writing this on the third trip back.$4000+Thanks to technician Michael for repairing much of the aftermath.
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February 2023 by Usman A. Fatokun
Great customer service. The receptionist - Gabby is awesome. And thanks to Don - the technician that handles the repair. I would recommend this place.
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February 2023 by Karen Thomas
Well it was my first time here and I was going in for an estimate on some car damage. It was recommended through my car insurance company. I looked at their reviews and they have a high-star rating. I agree with the rating and I will be doing business with them. My car insurance company made the appointment for me which I liked because that specific time was for me and my needs.
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January 2023 by Sonnia Jean Kemmer (Brownbugz)
Accurate Auto Body took care of my vehicle last month (November 2022). I thought I'd lost it, but my car insurance was able to work with them. Accurate Auto Body has excellent customer service. They communicated with me everything. They made me feel rest assured that my car was in the right hands. I highly recommend Accurate Auto Body for all of your car repair needs.
