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September 2023 by Mario A.
Was told they could tow an abandoned truck but after a month of repeated calling without any call back, finally gave up, started from square one, and made other arrangements.
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August 2023 by John Owen
This company always helps You with your tow needs in provides excellent service in great customer service in on his prices in always on time.
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July 2023 by Marvin Gonzalez
I was involved in a hit a run that caused major damage to my car on I80. When CHP called for a tow I thought my day went from bad to worse. I was wrong. The driver greeted me, gave me a business card, and cost of the tow and services. He asked me if I needed to get anything out of car and ensured me that my car and any belongings left in it would be safe. Everything was just as left it.Great customer service with integrity!! Thank you Bay Area Tow inc!!
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March 2023 by Luis Vuitton
Jesse at bay area tow number 1 in service
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March 2023 by Lorena Monzon
I recommend bay area tow because it has good service, they arrive quickly when called, friendly staff! They have 24 hour service..
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March 2023 by Jon Jorgensen
Looks to br very busy with many vehicles being towed to their location
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March 2023 by gail thaggard
Jesse was wonderful quick and efficient and a pleasure to work with
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September 2022 by Itika R.
My daughter's car was towed from our home by CHP after she let a dumb drive her car recklessly (per the CHP documents) and it was placed on a 30 day hold. She went to the tow yard to confirm the price and was told $4,063.00. I got the money from the bank, we met up for the exchange and when she went to get her car it miraculously was $4,463.00. I assume they do that in hopes that the person doesn't have enough money and they can continue to charge fees. Well I pray they (the employees of this place) all die a very slow death for even playing like that. Hopefully my daughter has learned her lesson with allowing 's to drive her car when they don't have any money on it.
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August 2022 by Luis B.
This is the worst people to deal with tried to pay with credit card had my brother drive from San Francisco and because he was not on the title they didn't wanted to take payment and said they only take cash. I had to wait a extra day to pay with cash. This is how they stealing from their clients if you guys can avoid doing business with them I would recommend to go somewhere else.
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May 2022 by Ricardo F.
Unfortunately my rear tire on my scatpack blew up in the freeway I was able to make it out to a chevron, I knew I had to call a tow truck company but knowing how insurance works it would of probably took me 2 hours if I was lucky to get a tow truck to me, so I quickly decided to do some yelp search and found Bay Area tow. Francisco was very responsive and in just less than 45 min my car was home safe. Also he was a nice guy that knows that being a sport car he cared about not damaging my super lowered car. I will call them again or refer them if the needs come up. Great job!
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May 2021 by Nissa H.
it Its unfortunate I cannot give them a zero. They misinformed in order to take the car to the yard and I am writing this review as I hope others will learn from my experience. The car broke down after a minor accident, I was the passenger, didn't have my AAA card and so ended up having to call this company to tow. They only had to tow 2 blocks to my home and charged me $255. When I was about to pay the money, the tow truck driver says its better if he doesn't leave the car here, because if he takes the car into the yard, AAA will pay for it and then take it to a body shop. I asked him are you sure AAA will pay for this, and he says "100%". He lied in order to take the car into the yard, because then the next day when I called AAA - found out they don't pay for it but they will tow the car wherever if the tow yard leaves the car outside. And the tow yard said they will charge us the initial $255 + $85 for each day of storage + extra miles to tow from our house to the yard, just in order to move the car outside their yard. When I told him that we were misinformed by their tow truck driver, the person over the phone was rude and yelled " You are wasting my time!" . Also, added that most of his business comes from CHP, and he doesn't care about Yelp reviews. When I persisted, he agreed to charge me $255 + #days of storage. When I was ready to make the payment over phone, he said I needed to come in-person. When I asked, if I can come over and pay since the owner of the car is working and cannot take off, he said only the owner of the car can pay and it has to be in-person. This is all a tactic so they can keep the car as long as possible in the yard and charge extra money. So when we went in person he charged us $380 + $170 for 2 days of storage (total of $580 - not the $255 he agreed over the phone). And again when I asked him about the discrepancy, he yelled and did not respect his agreement. And I had no idea it would be so horrible, because I always used AAA and never had to deal with an unethical tow company like this who takes advantage of people in crisis.
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February 2020 by Joni W.
I needed to get my car from home to the mechanic and Bay Area Tow made it as hassle free as it could be. They showed up on time and took it to where I needed without me going along and it was very reasonable too. Highly recommended!
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July 2019 by Denise B.
I came across Bay area tow searching through Yelp because my car wouldn't start. They were very nice and sent somebody out right away, and when the technician arrived, he was very nice and respectful and the price was great and I am very grateful for that. Definitely recommend this tow company.
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June 2019 by Julia C.
If you decide to use these guys, just know they drive like idiots on the freeway. They had a Honda odyssey on the back and the idiot was tailgating people and no joke.....He was driving 80-90 miles an hour and cutting people off. Clearly Bay Area Tow doesn't seem to hire safe drivers. Be careful using them!!
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February 2019 by Trisha T.
Jessie was able to tow me on a Sunday of a holiday weekend and he told me it would be 45 minutes and he arrived in 45 minutes. He had to tow my car from a crowded parking lot (Costco on a Sunday afternoon) and I was so impressed with how quickly he was able to do so. The price was very reasonable. I'm a very happy customer!
