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March 2024 by Thor
This place is a scam if used for roadside service. They charge me $400 per fleetnet call but never actually repair anything. Everytime they go to a service call they advise that the unit "needs to go to a shop for repair" which I always deny because almost anything can be repaired in the field, then I have another vendor sent out that completes that same repair in the field. I have advised fleetnet not to call this business for any repairs in California and I would advise you to do the same.
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January 2024 by Vereker Tam
Cost $660 to get a car out and it came out with mud all over over the car. Just money grabbers. Get AAA instead.
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September 2023 by AshleeyAciid
I got charged almost $400 for 5 miles. After waiting for close to 3 hours for them to arrive. Not very happy.Service: Car towing
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November 2022 by Tyler Bertani
Very helpful and really kind service! A month or so ago I blew out my tires and Civic Center really helped me out. They got to me quickly, guided me through the whole process, and made sure I was safe and my car as well. Thank you Civic Center!Service: Car towing
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October 2022 by Dezmon Monroe-Robinson
Damaged vehicle with tow, provided photos that were cropped to cover up accidentService: Car towing
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October 2022 by Dez M.
Damaged vehicle with towing, provided cropped pixelated photos to not take responsibility of damaged. Rude costumer service. Back communication. Unresponsive
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June 2022 by Pierre Turpin
Awful experience. I would say the woman working there is one of the lost rude individual i have ever met.
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May 2022 by M Reyes
Being in customer service this is the rudest customer service tow business I've ever received. If it is an emergency, do not call them. The lack of professionalism is what best describes this towing company.
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April 2022 by Edgar Maya
Got my car back after a few and noticed somethings were missing like a phone a pair of AirPods and a pair of gold earrings that were left in the car after I got the car the those items were missing I don’t know who took them or what but that’s just not right
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February 2022 by xioimara morales
It's very difficult to get to. Even with the GPS I got lost. Very expensive although their service is good.
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January 2022 by Alex S.
Got my truck stuck deep in the mud, called at 6pm and they were here in 25 minutes. The young fella got my truck out expertly and explained the process to me, which made me feel extremely comfortable. They were professional and respected everybody's time. They didn't try to rip me off or charge ridiculous fees. Overall it was a joyful experience. That lasted until my mechanic charged me $3,000 to get my truck working again.
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November 2021 by Carolyn Russell
Very rude person answering the phone. She said I had to be to her office by 6:00 same day and pay $600.I explained I had been in a terrible accident, unable to drive and my car was totalled. They are in the bay area and I'm in the Sacramento area. Can we do this thru the mail. She said no. I also told her this car was stolen and I had reported it to the police my insurance company and DMV. She still was not going to work with me. Now she's trying to slap a Lien on me. I thought when you file a notice of non liability on the vehicle. You were no longer responsible.
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October 2021 by Jimmy Choo
the absolute worst experience of my life. they need an entirely new staff of people. these people are rude and disrespectful and one of the tow truck drivers almost hit my car and didnt even blink an eye or even bothered to apologize. i think its best for everyone if they just closed that tow yard down or like i said, hire a completely new staff
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May 2021 by Vuyelwa W.
Terrible receptionist! My daughters car ended up here and when we can to pick it up the lady was extremely rude! Not sure why she even is in charge of answering phones as she clearly can't be a good representative for this company ! I would not recommend this business to anyone !
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March 2021 by Uber Driver
Pretty much by the book but have nothing bad to say about this place all around seems pretty okay
