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November 2023 by Vidal U.
I originally was looking for a shop to perform an A/c service and Cruz Auto Repair performed an in-depth engine diagnosis with an oil change service with pictures confirming engine components in need of replacement as well as suspension parts that were worn out which I agreed and appreciated the attention to detail, my vehicle was kept safe during the service that took some days due to my vehicle having some age, none the less I received txt updates and part arrival and completion of the repair, pricing was fair even when requested repairs to be added. I will return for future projects ensuring my vehicle is running in tip-top shape even with its age and mileage.
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November 2023 by Chris Thompson
Friendly, knowledgeable and helpful. They kept me updated while my car was being repaired and didn't pressure me to do additional work, only offered some suggestions for future work to consider. Thanks for offering a cold drink on a very hot day!
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June 2023 by heather C
Thank you Thank you Thank you!!! I came into Cruz auto repair to have my Mini Countryman repaired due to check engine light on! These mechanics really took care and time with my vehicle, the gentleman named Clark in the office explained to me how GDI engines work and gave me helpful reading information also. Prices are reasonable and service is superb!!
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May 2023 by Monica
Very attentive staff. Came here after having problems with my vehicle, they gave a full diagnostic and asked before proceding with anything. Had a great experience,I do recommend you make an appointment first.
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March 2023 by Titus W.
My car was vandalized, and my wipers were stripped off. I came to Cruz auto repair a couple of days after that, or maybe a week or so, and the gentleman that was behind the counter handled everything. Professionally Mercedes-Benz parts are hard to come by, but he found the parts I paid him in full because of his reliability. I had a 9 o'clock appointment a few minutes back and I say 7 to 8 minutes back and I was there at the appointment didn't take them long to put them on I tested them and they were just perfect. I recommend the cruz auto repair because they have very good technicians and repair people this is a wonderful choice for auto repair.
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March 2023 by Liz judkins
I had a great experience with Cruz Auto Repair. Clark and Agustin are both very friendly and professional. They gave me a printout with the details of their thorough inspection, letting me know what was essential to fix and what can wait. There was no pressure to do any work done at all. They worked on my breaks and wheel bearings. The price came in under the estimate and the work was done quickly. They use a text system to allow you to approve part or all of an estimate. In sum, it's a great shop and I recommend them!Service: General repairs & maintenance
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February 2023 by Mark Zucker
These guys are good reliable people. They changed my timing belt, and the ting was off. No fuss though, they got right in there and changed it again promptly, at no extra charge.Ive had no issues with the belt yet, its been 2 years.Then my fuel pump went out, amd they got one in there within 24 hours.You can talk to them about parts. They can find high end parts if you prefer.Will go back for future needs.+if you are in the area you can push a car there without towtruck, since it is flat.
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February 2023 by Rebecca Adams
Great shop. I needed a few big jobs done on my Subaru. They walked me through everything and were patient with my questions. Will be returning!
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January 2023 by Ki C.
They did an excellent job with custom exhaust & I definitely recommend them for muffler services as well. They got me in & out same day with quality welds & service.
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December 2022 by Thatsn95girl
Cruz Auto Repair is my new shop. Had some bad repair done on my mustang at another shop. And Cruz and his crew of mechanics got my car back right. It's a bit of a project car still not done. But from here on out Cruz Auto Repair has got my business. Nice people in there.Services: Electrical repair
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November 2022 by ThatSn 95Girl
Cruz Auto Repair is my new shop. Had some bad repair done on my mustang at another shop. And Cruz and his crew of mechanics got my car back right. It's a bit of a project car still not done. But from here on out Cruz Auto Repair has got my business. Nice people in there.Services: Auto engine diagnostic
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November 2022 by Lexus Taylor
Very friendly instantly checked us in , Augustine cruz was very helpful and took his time with me I appreciate the service so far , thumbs up
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November 2022 by Juliana Schobey
Wonderful and friendly staff! Agustin took the time to explain my repairs, gave preventative maintenance reccomendations, and even checked in with me after the service to ensure my car was working well! I will be taking my vehicle here from now on!Services: Brake service & repair
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October 2022 by Andriah P.
Owner Augustine Cruz is an amazing and caring man, for the second time he took his time and got the the job done on my Mercedes S550, EhgyptRhae is running like a 2023 He is God sent Truly, Also a Beautiful wife and Children these people treat me like a Family member which is very rare these days. Please patronize this business you will be very pleased with the work. I'm giving 5 stars but Cruz Auto deserves 1000 Stars
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October 2022 by Valerie Ganda
Best shop in Richmond! Gave me an honest quote, were ready for me at my appointment time, and fixed my car within a couple of hours. They even gave me a Coca~Cola on my way out. The work feels solid and I haven’t been experiencing anymore issues. HIGHLY RECOMMEND.Service: Brakes
