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November 2023 by Tenzin Lodoe
I was recommended to this auto shop after receiving high price quotes from other places. Luis Junior and his team delivered exceptional service in repairing my stolen catalytic converter. They offered a reasonable price and efficiently completed all the necessary work in just one day. Their professionalism and positive demeanor stood out. I highly recommend them to others. Thank you!Service: Exhaust
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November 2023 by Alondra Aguilar
I had a great experience with Luis Auto Repair and will definitely continue to come back with any car issues in the future! The process of getting it fixed up was very quick. Super friendly, communicative, honest, and they know what they are doing. Great team ?Services: Painting
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October 2023 by Dwayne Broome
They are one of my favourite go to places when either of our cars have issues. My check engine light was on, without scheduling a appointment Luis was able to look at the car, do diagnostic tests, and even told what other things that also needed to be fixed all in the same day. My girlfriend and I are both customers and we refer other people to go too. Thanks again for the service!
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August 2023 by Sebastian Franco
Went to Luis Auto Repair a few weeks back for a simple oil change (hadn’t done one in well over a year). Luis told me that I had water in my oil, so he drained old oil, then filled the engine with new oil. He flushed the whole system to get any remaining water and other debris out of the engine oil, before draining that oil too. Finally he once more filled my engine with new oil again, all while having clean/flushed system. On top of that he topped off my coolant amongst other things. Great Service, 5-Star Recommend!!
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August 2023 by Camila Franco
I noticed my car was leaking oil so I came here to get it fixed. Luis was extremely kind and helpful, he explained that my oil pan gasket needed to be replaced. When I picked my car up it was as good as new!
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August 2023 by adnan adnan
terrible service, spoke extremely loudly, didn't respect new clients, I urge that everyone avoid this body shop.
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July 2023 by Josh F.
I've had Luis Auto work on my cars for the past 4-years after receiving a recommendation from my barber. They stand behind their work, and have always treated me right. I usually know what's wrong with my vehicles, and these guys only fix the broken stuff. I cannot recommend them highly enough.
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July 2023 by Monica Alvarado
I took my car for a shuddering when I would drive at the velocity of 45 mph I called his business and talked to his son which told me that they had to replace the torque convertor which was over $3000 I had taken my car to them without the check engine light and the tracking light off when he returned my vehicle the next day both lights were on. I called and spoke to his son again and told him the problem he told me I have to check the wiring and the sensors. I left him the car for 4 hours never got a response until I called them. They returned my car and had the same issues I than spoke to his father Luis which told me that they were guessing that it was the alternator which he wanted me to pay an additional $120-180 dollars when I had paid him already for the work he had done. They took out my original battery which I never took him the car for that issue and he never showed me the parts that he replaced he told me that same day that the garbage had picked it up. I told him if we put the new alternator and we have the same issues what are we going to do. Luis senior told me that he will figure it out until the problem is fixed but I would have to pay for the parts. His warranty states that from the time I take him my vehicle it is covered for a year or 12,000 miles which neither has occurred and that his business will repair free of charger any defects in material and workmanship to the repairs stated at the invoice. From the period of the time I had taken my vehicle to him to fix it until now I have had the same issues nothing has been fixed or resolved.
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July 2023 by Monica A.
Before I took my car to Luis Auto Repair both my check engine light and tracking light were not on. When I called their business for the issue of my car making a shuddering vibration that would shake over 45mph his son Junior told me to bring it in. He than assumed it was the torque convertor without doing a diagnostic test and told me over the phone that it was going to cost me over $3000 I told him ok. When Junior returned my vehicle I noticed the check engine and tracking light was on. I called him and told him about the issue and he told me to bring it in again to check the wiring and sensors. I asked him to show me the original part of my vehicle that they replaced and he told me that he didn't have it and that the same day we had the work done that the garbage had picked it up. When he returned my car after checking the wiring and sensors both lights were still on. I told him again and spoke to his father the owner Luis and he told me most likely it would be the alternator and that I had to give him another $120-180 for a new alternator. They had already taken out my original battery which I never went for that issue and wanted to replace my original alternator with another one I told him and if we do that and we have the same issues what do we do in that situation. He told me I will fix it until I get your problem solved. Until this date from the time I had taken him my vehicle for the issues until now I have the same issues with my vehicle. Both check engine light and tracking light still on.
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June 2023 by Raven Burton
They do very good work They are very nice to people I love going there I will never go to no other shop
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May 2023 by R. Williams
They inspected my recently purchased used Nissan Leaf for a very reasonable price. They were friendly and knowledgeable.
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April 2023 by Gustavo C.
I brought a Toyota Prius to fix it, it took him 1 month to be able to return my car and I had to call him to give me an answer about my car and when I went for the car he tell me to change the entire engine when I se my car he He put other tires old he took mirrors, the battery was exchanged for a used one and he still wanted to charge me and I took it to another mechanic and he just exchanged a part and it worked 0% recommendations for this workshop
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March 2023 by Hana S.
The rear door on my red Mazda 3 got vandalized in Oakland. Completely scratched and pushed in you could see inside the car door! Few car mechanics estimated at $2800 since my car insurance wouldn't cover it. I got referred to Luis by my best friend and OMG there is a car mechanic out there that doesn't wanna just rip you off but actually wants to help you!!! He fixed it in less then 3 hours for $200!!! I couldn't believe my eyes when I saw my car. Great job, honest and talented man. Going back next week for transmitting fluid change.
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March 2023 by Danny N.
Had my breaks done on my 2007 Silverado 2500 HD and was done within a couple of hours. Very quick and great service! Would recommend to anyone.
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March 2023 by Derek L
They did a really good job on my car and fast because I needed to get back to work and they knew that was important. Very friendly and helpful?