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February 2024 by NIKKI BRUCE
These young ladies are always kind.
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May 2023 by Brennan Cheung
Five stars to the very helpful ladies working here. They are second to none and have extremely good customer service skills. Will definitely be doing business here again, thank you for being the best metro in the Bay Area!
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April 2023 by J Wong
Samantha was great in finding a new screen protector that fit my phone. She Also upgraded my phone case. And while I was in store since she provided such great service I also paid the extra dollars to pay my bill in store..
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December 2022 by Michael Hill
Great service from the young ladies hereThey got my discount on my bill and set me up with a new phone to start the new year right .
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July 2022 by Layla May
Went in looking for a specific screen protector for my phone. They sold me wrong one and put it on for me without asking. I then noticed they had given me the wrong one. They refunded me but were very rude and seemed so bothered about the interaction. I tried to be nice and even thanked them and tried to explain mysel. I was ignored and they just talked to each other. Such an unnecessary amount of attitude for a simple mistake on their part.
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December 2021 by Lonn Lawrence
Very helpful with a nice inventory
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September 2021 by Adan Ramirez
(Translated by Google) It was great and kindI like it, I hope to return(Original)Estubo genial y con amabilidadMe gusto espero regresar
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June 2021 by Zareli Vazquez
The 2 ladies are very rude. They just stare at you and give you bad attitude.
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June 2021 by The Dream
Good location, awesome experience
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September 2020 by Lex Luther
Isaiah Owens reeks of weed and has horrible customer service did not purchase my phone because of his rude and inconsiderate attitude
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September 2020 by Lex P.
Staff member by the name of Isaiah Owens is horrible. I asked him to assist me with a cellphone and first off he reeked of marijuana and had the worse attitude that I ever experienced at a Metro. Love the company but management needs to seriously keep an eye on him. Chose not to buy a phone the other day and went to Sprint.
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August 2020 by Joceline Valencia
Came in to buy a phone and employees were super helpful. Gave me a great deal and left with a new phone and phone accessories. Employees were helpful enough to set up my google account and transferred all of my pictures and contacts!
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July 2020 by Ryan Dankmeyer
Very friendly and knowledgeable staff! I drove here from Berkeley at a friend's recommendation and was not disappointed.
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June 2020 by Jarrod Jones
My girlfriend needed to shut off an old line. In these interesting times, I try to be extremely understanding. Customer service was not good. We accomplished what we needed (hence 2 stars), but it felt like employees didn't want to be there. The gentleman that helped us was a bit rude. Glad I'm not a Metro PCS customer...
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August 2019 by Adriana P.
Very helpful staff and very clean store, they attend us really fast , store always has a lot of people working so we arnt waiting in line for to long , and they speak Spanish witch is a plus
