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February 2024 by Alma Cardosa
The best place to take your car, excellent service and above all the quality of their work
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February 2024 by Ralph Ferguson
After being told my muffler shield hanging down, I went too MCR Muffler in Richmond. After looking at it, Jose told be I must of hit something(?), that it was ripped from it's bolt and hanging down! He said he can cut the ripped piece off, and bolt it back too the frame, quick fix. He charged me a fraction of the cost! Very honest and very reasonable. I would most definitely recommend this place too friend's and public Thank You Jose
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February 2024 by Raja Rathore
Very bad customer service rude lady ...very rough with one customer in front of me he just said to lady estimate you tell me is little high..and she replied than go away I don't want to deal with cheap people like you....shop guy also very arrogant don't know how they run business I went there couple of time only 1 or 2 customer there that is reason no one go there...very bad experience
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February 2024 by Tee A.
This place caught my side online and was very surprised with the great work and reasonable pricing. I had bought these mbrp catback exhaust system and was looking for a shop to install it. After going through several places i found MGR Muffler and i am very happy with it. They did a great job installing it. What made it better was that the mbrp cat back exhaust produces a drone noise that was awful and MGR helped me take care of that too. They helped me install a resonator that made the drone noise almost gone. Great place and very professional people. God bless you all.
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September 2023 by Dexter T.
Just got my muffler delete from Mgr today. Good job good attitude. I've been a loyal customer for about 4 years. They never let me down with work they do. Highly recommend them for your exhaust need. Thanks Jose and Liz. Keep up the good work:
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July 2023 by Ariadna Dextre
I called in the morning for information and a man answered me, I asked him for information and the whole time he was answering in a bad way, he doesn't know how to treat customers, very bad attention from the man, I hope they improve that, or change the staff that they know respect, treat and do your job well towards clients, I do not plan to return thanks to that person's attention.
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June 2023 by Amie
Great family-owned business! I showed up an hour before they closed and they very kindly replaced my falling-off muffler in less than an hour. My car is sounding good again. Greatly appreciated!Service: Exhaust
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June 2023 by Jaden C.
Couldn't be happier with their buisness. Came in with a dodge challenger looking for a muffler delete and it was perfect. It was for a good price and quick and easy. Unfortunately It ended up being too loud inside the cabin (due to my poor research) and put the stocks back on. Going back in soon to try a few options up my sleeve, but for sure 10/10 would recommend don't be afraid to reach out to them they can answer all your questions. Also, they are not like any other car shop, looking for problems and fishing for your money.
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April 2023 by Cristian V.
I took my 2019 BMW 330i to this muffler shop for a resonator delete and was totally worth it! Only took them about a hour to finish and was happy with the work they've done. I finally have the perfect sound for my Beamer. If you're looking for exhaust work, I highly recommend this place.
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March 2023 by Eric Dennett
Owner cool guy family place . Always enjoy patronizing a family run small business excellent service fast NO B.S.great deal got a cage welded to prevent theft on my cateletic convertor.Excellent Professional Courteous will definitely be back for any auto repair or muffler needs Thank you!
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March 2023 by Mary T
Has exhaust tips replaced and resonator removed. Jose Flores went out of his way to get the tips that I wanted and kept me informed.Work was completed in a timely manner and was of professional quality. Great job guys . One satisfied customer.Service: Exhaust
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January 2023 by Aldair Contreras
I brought my car to this place to install a system muffler to my vehicle Dodge Durango and when they brought it back to me it look good. But the the next day there was a burning plastic smell and you didn’t installed it right and had to bring it back again but didn’t work either. I brought it another place which they fixed it and said this place wasn’t professional.
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December 2022 by Cynthia Chapple
Liz, Angelo, & staff are wonderful people. Kind, Understanding, and truly cares about the customer. They are do not sell you parts that you don't need. Someone stole my converter and although it was near closing? They asked 2-3 very skilled & kindheartedness mechanic to come in and stay over to put on my converter caged. I feel safe again and very grateful. This is the place to come to to avoid converter thieves. Worth the money. Good people.
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November 2022 by Joon Lee
Great team over at MGR. Would recommend to anyone looking to get muffler related work on their car. 10/10Service: Exhaust
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November 2022 by Vic Berkeley
This guy quoted me $125hr and it took an hour but he charged me $240 when it was finished. He's reason was because he had someone help him which was not true but he had to come up with something
