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August 2023 by Tina Tast
The sales rep, packers and movers were all pleasant, professional, and made me feel confident that all my belongings and furniture would arrive safely at my new cross country location. Everything fine!
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May 2023 by B Wade
Got bids from 3 major movers. NA was totally professional, attending to every detail, answering any questions, and excellent follow-up. Packers did a perfect job at both ends, on time, with no surprises.......
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April 2023 by Jay F.
ALLIED VAN LINES, moved us between states, and they chose to store our belongings with Coleman Worldwide Moving LLC. In total (moving - storage) we spent 48K so we never expected our belongings to be destroyed by the 2 companies. It took us 2 weeks to fill out the insurance forms, because of so much damage, a 38K insurance claim. Everything has some type of damage and some things have been completely destroyed. Allied sent a check for less than $300, with no explanation. Coleman Insurance has never even replied to our claim. Coleman Worldwide Moving LLC hires illegals that cannot even speak English, but they did point out the boxes that were coming out of the truck, shattered, smashed, falling apart, with glasses dropping all over the place. Our Treadmill, which we paid Allied to disassemble and assemble, could not be put together, because the thick iron bars are so bent. The Pinball Machine is destroyed, and the paintings are in pieces. The hand-painted plates are all gone, the list is 3 pages long.Next time you move, make sure those companies are not involved with your family belongings and memories.Allied Van Lines, North American Van Lines, SIRVA, Smart Box, BGRS, Coleman Worldwide Moving LLC, Berger, Eagle Claim Service, and North American Moving Services, Allied. (They do not deserve any star).
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March 2023 by Harry Chan
This was my first time using a moving company and Foster’s definitely delivered. I worked with Dave Lane to get the original estimate. He also helped me find an auto carrier to transport our car. After finalizing the agreement with Dave, he also dropped off some boxes as well as packing supplies. Dave was extremely helpful with answering any questions. Both Dave and Matthew Foster also were able to help secure a pick up date that worked best for us. On the pick up day, the driver, Jaime Riquelme, and his crew were super efficient and quick with moving everything. In less than a week, he arrived with all of her stuff in good condition (from California to New Jersey!). Outside of a few breakables (that we did not pack that well), everything was there. I cannot recommend Foster’s enough. Moving is stressful as is and the team at Foster’s goes above and beyond. Go with them if you have any type of move - local or especially cross country.
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May 2020 by Carl R.
they were on time with the pick-up and on time with the delivery. Dean Felton gave us a quote on the move and it was right on, no low ball.the move was from Foster City Ca to Bloomington IL.
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May 2020 by Lynelle S.
I used Foster Vans (Agent for North American moving company) to move my family from the Bay Area to Colorado at the end of February 2020. My contact was Dean Felton who came to my house to give me an in-home estimate. He was knowledgable and did quote me a price that couldn't be beaten by competitors. Once I signed the contract, I did feel dropped by Dean - there was a lack of communication on his part regarding my actual driver's information or even what time the move would start. But once the driver, Pete Hilario, reached out, we were in great hands. Pete explained the process, took time to understand where to park the shuttle truck (26' uhaul, as the semi wouldn't fit in our apartment complex parking), and booked all the moving helpers on both sides of the move. Even asking what kind of flooring my place had so he was prepared with the proper floor protective pads. Pete was prompt with updates during his drive to Colorado and gave my family the peace of mind that our items were taken care of, and always under his watch. Upon arrival in Colorado, our items were moved into the new place without a hitch, and not one box was misplaced. I sincerely thank Pete for his professionalism and for helping with my family's cross-country move. My disclaimer: I have not yet unpacked all my boxes, so I cannot write to how much damage was incurred from the move. So far, I did find a couple of boxes that were damaged but was assured by Dean that I have 9 months to file a claim, which I will do once I unpack the rest of the boxes. My star Ratings: 4 stars for my interaction/booking with Dean Felton5+ stars for my driver Pete Hilario
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February 2020 by Christopher Campau
Our move was handled very well, and the crew at our end destination was very: kind, professional, and efficient in moving our household goods into our home. I would definitely use them again!
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January 2020 by Samuel J.
Foster was great to work with. Dean came to our apartment and surveyed our apartment quickly and efficiently. He sent me the cost estimate within an hour. They also gave me a delivery window that was a full week less than other companies' estimates. Matt explained to me the full process for a coast-to-coast move, answered my questions about everything, and always made himself available. The movers on both ends (in SF and NY) were great and handled everything with care. I would highly recommend Foster to anyone looking to make a move.
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January 2020 by Melissa Huish
It was all fine on the front end but the delivery/move in experience was terrible. Our carpets were thrashed. Our walls were thrashed. Pieces of furniture were damaged. I continue to find more and more damage as I get settled. The movers even tried to leave before putting the mattress on the bed. Overall a disappointing experience and will not be using your company again.
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August 2019 by Jack P.
Initially it seemed like working with Fosters would be a good experience because of how professional they appear at the start. The truth cane out after the move was complete and i found multiple damaged items. I specifically told them to be carful with my bikes which came out scratched up. They also scratched my computer desk, refrigerator, and floating shelf. If you thought that was it your wrong because they also managed to somehow crush a long support peace to one of my storage shelves. Furthermore, Joe Foster is a lier and does not care about you once the move is complete. He lied about calling me back multiple times and would not honor the contract by scheduling and contracting a box pickup with a local company. Out of my multiple moves with the Military this was the only bad experience.
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July 2019 by Leighton M.
What can I say about these fabulous movers. We got an oppty to move to Hawaii from Alameda, so we couldn't say no. The move was partially funded by the new job that was out there, so we did out diligence and settled on Dewitt Move Worldwide / Royal Hawaiian Movers as we got quotes and they were the cheapest. They contracted the work on the Alameda side to Foster VL. My wife met with Matt Foster and he was quick and reasonable with the quote. What blew us away was the actual packers themselves. We are a family of 5 with 3 young kids in a 3.5k sf house and we packed our 45' sea container full. The packers were mature and very experienced. They showed up, very friendly, and packed, packed, packed. It was amazing. After 3.5 days of packing and 1 day of loading (took them a combined 4 days with them packing on the loading day), it was all done. At the end, I asked the head packer if I should take insurance and I saw the packing was done amazingly...better than what I would have done and he says that it wasn't necessary as the way FVL packs it's all good. I would agree. Fosters was amazing and I would use them again in a heartbeat. A++++
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June 2019 by Carolyn K.
I recently contracted with Foster's to move me from the San Francisco Bay Area to northern San Diego County. The estimator Dean Felton was thorough, efficient, and professional in every way. He was always available by phone to clarify details as the moving date neared. He even successfully negotiated a disagreement on my behalf with the owners.
